Napoleon Perdis Reviews

Name: Napoleon Perdis
Address: L16 177 Pacific Highway, North Sydney, New South Wales
Rating: 4.72

4.7 Rating 1,940 Reviews

93 %

of reviewers recommend Napoleon Perdis

4.7

Based on 1,940 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Napoleon Perdis:

Australia's #1 prestige makeup brand.

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Napoleon Perdis 5 star review on 27th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“overall good products”

Helpful Report

Hi Beauty, Thank you for your support! We can't wait to have you shop with us again. Best, NPHQ

“I was very pleased with the prompt arrival of my product. The products are so lovely. Enjoying my new foundation. Thanks”

Helpful Report

Hi Patricia, Thank you for your review. We are so happy to hear you loved your experience ordering online! Best, NPHQ

“I have used NP cosmetics for a long time even when they almost ceased to exist . I asked on line about a product that I used to use Napoleon Complex Skin Renewal Serum I have not received a reply . Is it still available ?”

Helpful Report

Hi Astrid, Thank you for your review. The Napoleon Complex Skin Renewal Serum is part of our core product range and available online and in all Napoleon Perdis Concept Stores. You can shop this one on our website here: https://napoleonperdis.com/products/napoleon-perdis-complex-skin-renewal-serum Alternatively, find your local Concept Store or official stockist using our Store Locator: https://napoleonperdis.com/pages/store-locator Best, NPHQ

“I have used the Napoleon Perdis eyeshadows for years. My 3 favourite colours are "Skinny Dip" which I use everyday as a good all over base colour. I also use everyday the colour "Orange Sherbet" as I find this a really nice transitional colour and goes with whatever colour range I am doing on my eyes. I also love the shade "Trench Coat" which is a lovely cool brown, and not only did I use this colour on my eyes, I also used it as a contour shade . I was saddened to hear this colour has been discontinued.”

Helpful Report

Hi Annamaria, Thank you for providing your feedback on our Color Discs. We are glad to hear you love these ones just as much as we do! Best, NPHQ

“Love the primer, it’s the perfect texture”

Helpful Report

Hi, Beauty! We appreciate you taking the time to provide this lovely review. Best, NPHQ

“Ive ordered your products a number of times and always receive them really quickly. Im happy with both the products and the service. Thank you.”

Helpful Report

Hi Roula, Thank you for taking the time to provide this lovely feedback. We are glad to hear you are enjoying your products and the service after your most recent order. Best, NPHQ

“Great products, reasonable price”

Helpful Report

Hi Janine, Thank you for taking the time to provide this lovely review! Best, NPHQ

“Unfortunately I'm not happy with your service as when I opened my package my product wasn't in there only a free sample. I have been in hospital for the last couple of weeks. If I wasn't so sick I would have returned it to you. I should have kept the box but I have thrown it out as I was so angry.”

Helpful Report

Hi Diane, Thank you for taking the time to leave a review after your recent experience with Napoleon Perdis. We apologise for any inconvenience this may have caused. Our Customer Service Team have been in touch to ensure your whole order is received. Once again, thank you for raising this issue with our team and we look forward to your reply. Best, NPHQ

“First time buyer, I’m loving my new products!”

Helpful Report

Hi Sharon, Thank you for taking the time to provide this feedback. We are so excited to hear you are loving your first order! Best, NPHQ

“Perfect, seamless, long lasting, very fast shipping”

Helpful Report

Hi Katie, Thank you for your lovely comments! We hope you enjoy your most recent order. Best, NPHQ

“The stroke of genius foundation is second to none. I use it on myself and my make over clients and they love it!”

Helpful Report

Hi Christy, Thank you for your lovely words. We are delighted to hear you love Stroke of Genius as much as we do! Thank you again! Best, NPHQ

“I am a huge fan of Napoleon Perdis, I used to be able to buy this line in the states , since it is not available here in the US any longer I make sure I am well stocked my 2 favs ares off duty tinted moisturizer, so light weight just a hint of coverage I use the medium to dark and I love the no panic under eye patches, they work so well. My fav lipstick which I can not always get probably because it runs out so quick is MJ4 bring it back soon it is a great summer color. Best Regards Christina Cacciatore”

Helpful Report

Hi Chrissy, Thank you for being such a loyal customer and taking the time to provide such lovely feedback! We hope you enjoy your order, we can't wait to see you again. Best, NPHQ

“I am loving all my Napoleon products. The packaging looked absolutely fantastic and made me feel like I was opening a gift not just a purchase.”

Helpful Report

Hi Jane, Thank you for your review. We are so happy to hear you loved your experience ordering online! Best, NPHQ

“Very good quality products, luckily I knew which foundation shade I needed but it would be helpful to have a sample pack available to purchase before buying the full size components”

Helpful Report

Hi Bella, Thank you for taking the time to provide your feedback! Unfortunately, we are unable to provide samples during this time. Our Concept Stores and Stockists Australia-Wide offer colour consultations. If this is not convenient please contact us via our Live Chat function or email experience@napoleonperdis.com and one of our Virtual Makeup Artists will be able to assist further. If you wish to browse virtually, we also showcase all product swatches on our website and have tutorials and product demonstrations on our YouTube page - www.youtube.com/user/napoleonperdis Best, NPHQ

“I received my order, was exactly how I remembered it. Great product. Still one of the best press powder I’ve ever tried. Used to shop at napoleon a lot , I knew Napoleon well when he had his store in Paddington. Thank you Best Lana Stojanovic”

Helpful Report

Hi Lana, Thank you for your feedback. We appreciate you taking the time to provide such kind words. We hope you enjoy your recent order! Best, NPHQ

“Perfectly blend with my makeup”

Helpful Report

Hi, Beauty! Thank you for taking the time to provide this lovely review. Best, NPHQ

“Fast postage, great waterproof mascara, very poor foundation.”

Helpful Report

Hi Katie, Thank you for taking the time to provide your feedback. We have a range of foundations that vary from sheer to full coverage, with different finishes like creamy cashmere and velvet-matte to ensure everyone can find their perfect foundation. If you would like a personalised recommendation based on your skin type, skin concerns and needs - please contact us via our Live Chat function or email experience@napoleonperdis.com and one of our Virtual Makeup Artists will be able to assist further. We would love to resolve your experience with our foundation. Thank you once again for the above feedback, we hope to hear from you soon. Best, NPHQ

“I purchased 5 brushes and unfortunately I’m very unhappy..everytime I use them I have hair from the makeup brush all over my face !”

Helpful Report

“Everything I have ordered from this company is remarkable. I’ve never been more impressed with a cosmetics line.”

Helpful Report

Hi Martha, Thank you for being such a loyal customer and taking the time to provide such lovely feedback! We hope you enjoy your order, we can't wait to see you again. Best, NPHQ

“I seriously can’t say how good their range of cosmetics are. Every time I try something new I end up going back. Their foundations and primers are excellent and the highlight powder is perfection.”

Helpful Report

Hi Sandra. Thank you for your feedback. We are glad to see you are enjoying your products. Best, NPHQ

Napoleon Perdis is rated 4.7 based on 1,940 reviews