Napoleon Perdis Reviews

Name: Napoleon Perdis
Address: SUITE A, 593-601 BOTANY ROAD, ROSEBERY, New South Wales
Rating: 4.72

4.7 Rating 1,909 Reviews

93 %

of reviewers recommend Napoleon Perdis

4.7

Based on 1,909 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Napoleon Perdis:

Australia's #1 prestige makeup brand.

Visit Website

Write Your review

Tell us how Napoleon Perdis made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Napoleon Perdis 5 star review on 22nd February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I really like the Napoleon Perdis LIpsticks.”

Helpful Report

Hi Louise, Thank you for the feedback! Best, NPHQ

“The absolute best makeup products I have ever used. I've been a Napoleon Perdis fan for nearly two decades now...and though I wish they still sold their products in the States, I'm happy to continuously order from them directly from Australia. As a musician who needs long-wear makeup as well as makeup that comes through beautifully in photographs, their product line exceeds every other product I've tried - they are the BEST!”

Helpful Report

Hi Lindsey, Thank you for providing your lovely feedback. We are so glad to hear you are able to get your hands on Napoleon Perdis, no matter where you are in the world! Best, NPHQ

“Beautiful products, highly recommend them.”

Helpful Report

Hi Margaret, Thank you for your lovely recommendation! Best, NPHQ

“Products great staff @ Cranbourne Park shopping Centre terrible never know how to operate the computer/ register always need to call someone who never answers”

Helpful Report

Hi there, We are sorry to hear you are disappointed with your experience at our Cranbourne Park Concept Store. If you could please email us at experience@napoleonperdis.com with more details, our Customer Service Team will pass these details onto the Regional Education Manager who will contact you directly to discuss your feedback further. Kind regards, NPHQ

“I love my foundation n primer, the colour is perfect and not heavy. I have been using Napoleon Perdis for a few years now and won't change. Always happy.”

Helpful Report

Hi Kathy, Thank you for taking the time to provide those lovely words. We are glad to hear you are loving your Primer and Foundation. Best, NPHQ

“Really don’t like the spf30 foundation but love everything else!”

Helpful Report

Hi Simone, Thank you for taking the time to provide your feedback. Should you ever wish for any product recommendations or tips and tricks, please contact us via our Live Chat function or email experience@napoleonperdis.com and one of our Virtual Makeup Artists will be able to assist further. Best, NPHQ

“Brilliant product Brilliant service”

Helpful Report

Hi Kaylene, Thank you for your lovely feedback. Best, NPHQ

“Very happy with how quick it arrived after ordering products are amazing”

Helpful Report

Hi Alan, Thank you for your feedback. We are glad to see you are enjoying your products. Best, NPHQ

“Love, love, this brand!! Well worth every amount of money I spend.”

Helpful Report

Hi Arcelia, Thank you for your lovely comments! We hope you enjoy your most recent order. Best, NPHQ

“Love my new eye shadows, beautiful shades.”

Helpful Report

Hi Mary, Thank you for your feedback. We hope you have a lovely day. Best, NPHQ

“They are very promp with the delivery of my order.”

Helpful Report

Hi Karen, Thank you for taking the time to leave your feedback. We look forward to seeing you again soon! Best, NPHQ

“I love Napoleon the only make up that covers without feeling suffocated. I have very sensitive skin and acne prone so it’s a never ending battle for me. I have been using Napoleon for 16 years and dread when I have run out. If I use another type the out break I get is enormous. And very painful. Thank you Napoleon keep being you”

Helpful Report

Hi Megan, Thank you so much for providing your lovely feedback! We appreciate your support over the last 16 years. Have a lovely day and we can't wait to see you again! Best, NPHQ

“Fast delivery, well packed, thank you.”

Helpful Report

Thank you for providing your lovely feedback. Best, NPHQ

“I only used the tinted moisturizer and lipsticks and find them both great products.”

Helpful Report

Hi Wendy, Thank you for providing your feedback on our products. We are glad to hear you love these just as much as we do! Best, NPHQ

“I was under the impression from a friend that it was a 24 hour coverage but I found it to make my skin feel wet and it didn’t last the day. I currently use Estée Lauder double wear and that covers much nicer”

Helpful Report

Hi Rita, Thank you for taking the time to provide your feedback. We have a range of foundations that vary from sheer to full coverage, with different finishes like creamy cashmere and velvet-matte to ensure everyone can find their perfect foundation. If you would like a personalised recommendation based on your skin type, skin concerns and needs - please contact us via our Live Chat function or email experience@napoleonperdis.com and one of our Virtual Makeup Artists will be able to assist further. Thank you once again for the above feedback, we hope to hear from you soon. Best, NPHQ

“I love the products and really missed them when they unavailable. I ordered on line and live in regional NSW and my parcel arrived within 2 days. Excellent service. Thank you 🤗”

Helpful Report

Hi there! Thank you for providing your feedback. We are glad to hear you are able to get your hands on Napoleon Perdis product, no matter where you are! Best, NPHQ

“After purchasing a few products, I came across your sale items site and thought to buy what looked like my next purchase. Later in the day I received another package and to my surprise....the miniature item of what I wanted to buy, the lid liner pen! I was so excited to have gotten 1, I always wanted to try it out. Thank you Napoleon Perdis marketing team....I love your products and useful tips too. Will you look at how many application times one has on your products too? Hoe long they will last? Just a thought....”

Helpful Report

Hi Cand-I, Thank you for taking the time to provide your feedback. We are glad to hear you have been able to try a product you had been wondering about with the Deluxe Sample Size available! If you are wondering about how long a product will last you specifically with how often you apply these products, please contact us via our Live Chat function or email experience@napoleonperdis.com and one of our Virtual Makeup Artists will be able to assist further. Best, NPHQ

“I use the G3 Camera Finish powder with the green undertone -it is LITERALLY the only product i've found that fixes my rosacea/ broken capillaries.”

Helpful Report

Hi Kylie, Thank you for your feedback! We are glad to hear you use our Camera Finish Foundation Powder in G3 - Fair Lady. This shade gives slight coverage with the perfect amount of colour correcting for redness with it's lovely olive undertone. Have a great day and thank you again. Best, NPHQ

“The best!!”

Helpful Report

Thank you for your feedback! Best, NPHQ

“Love your products!! Especially the foundation stick - I am older and it just looks great on! And delivery is prompt❣️”

Helpful Report

Hi Pamela, Thank you for your feedback. We are so glad to hear you wear and love our products, including the Stick Foundation. See you next time! Best, NPHQ

Napoleon Perdis is rated 4.7 based on 1,909 reviews