Napoleon Perdis Reviews

Name: Napoleon Perdis
Address: L16 177 Pacific Highway, North Sydney, New South Wales
Rating: 4.72

4.7 Rating 1,940 Reviews

93 %

of reviewers recommend Napoleon Perdis

4.7

Based on 1,940 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Napoleon Perdis:

Australia's #1 prestige makeup brand.

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Napoleon Perdis 5 star review on 27th October 2025

Anonymous

Anonymous // 01/01/2019

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“Thank you for sending my order so promptly. I was very pleased with your efficiency in packaging my goods. I will place an order again when needed.”

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“I just love the water proof mascara.”

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“One of your make up artists used this product on my face and I was most impressed so I bought it”

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Hi Christine, Thank you for taking the time to provide this lovely review. We hope you enjoy your order! Best, NPHQ

“It is the only make up that has complimented my skin since I discovered it in 1999. I had tried others here and there but not as good as Napoleon, which I always come back to!! Camera finish is my favourite”

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Hi Samantha, Thank you for taking the time to provide your feedback. We are excited to hear you have been a customer of ours for over 20 years, we can't wait to serve you for many more years to come! Best, NPHQ

“I purchased the Stroke of Genius foundation and it is just perfect ! Great coverage, lasts all day and can use with or without loose powder. I ordered online and it arrived in 3days all way to north Qld!”

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Hi Wendy, Thank you for providing such wonderful feedback. We are glad to hear you are able to get your hands on Napoleon Perdis product, no matter where you are! Best, NPHQ

“Love ❤️ the feel and texture of the lipsticks. The chubby size feels good and easy to apply”

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Hi Beauty, Thank you for being such a loyal customer! We hope you enjoy your order, we can't wait to see you again. Best, NPHQ

“I am very happy with the products I purchased the Napoleon Complex Skin Renewal Serum and the Auto Pilot Hydra-Vault Skin Primer. My skin looks amazing with and without make up. I have had so many compliments on my skin and how radiance my skin looks. These products work so well when you apply the serum and your primer then your make up your skin looks really radiant . These products are worth while and i will purchase again once I have finished them. Loved the complimentary bag too !”

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Hi Irene, Thank you for your lovely feedback regarding our Mother's Day Gift with Purchase! We are glad to see you are enjoying your products. See you next time! Best, NPHQ

“Great choice of products. Fast delivery. Order placed Sunday evening, goods received Tuesday morning.”

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Hey Beauty! Thank you for providing your feedback. We are glad to hear you are able to get your hands on Napoleon Perdis product, no matter where you are! Best, NPHQ

“Fast shipping! Great products!”

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Hi Sarah, Thank you for your support! We can't wait to have you shop with us again. Best, NPHQ

“Fast delivery. Thank you.”

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Hey Beauty! Thank you for your lovely comments! We hope you enjoy your most recent order. Best, NPHQ

“I ordered two of my fav brush, the 10r, and was SO disappointed that it is now totally different. The quality is so 'cheap' and is nothing like how the brush used to be. I will no longer be purchasing NP brushes.”

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Hi Rebecca, Thank you for taking the time to provide your feedback. We regret to hear your recent order did not meet your expectations. Our Customer Experience Team have contacted you via email. Please check your inbox for our correspondence. Best, NPHQ

“Always the best service products and online shopping around.”

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Hi Ronny, Thank you for being such a loyal customer and taking the time to provide such lovely feedback! We hope you enjoy your order, we can't wait to see you again. Best, NPHQ

“Love my napoleon products Foundation sticks have a beautiful finish and light weight”

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Hi Emiley, Thank you for your lovely feedback. We are so glad to hear you wear and love our products, including the Stick Foundation. See you next time! Best, NPHQ

“Fantastic product and great customer service”

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Hi Anna, Thank you for taking the time to provide such kind feedback! We hope you enjoy your order, we can't wait to see you again. Best, NPHQ

“Searched everywhere for Personal Trailer Foundation as it has been discontinued. Couldn’t get my colour match but close so went with it. Love it so much and wish you would bring it back. Perfect for mature aged women when less becomes more. At 51 this product is perfect”

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Hi Leeanne, Thank you for your feedback. We are so glad to hear you wear and love our products. Though the Personal Trainer Serum Foundation has been discontinued, our product development team are continuously working on new innovative formulas to satisfy our customer's needs. Best, NPHQ

“Great colour range available for many skin types and to be creative with colour, also love the tools available to apply the make-up and it feels really good on your skin!”

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Hi Debra, Thank you for being such a loyal customer and taking the time to provide such lovely feedback! We hope you enjoy your order, we can't wait to see you again. Best, NPHQ

“Love my Auto Pilot pre foundation primer - can’t live without it”

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Hi Judy, Thank you for your lovely feedback. The Auto Pilot Pre Foundation Skin Primer is a beloved staple of ours too! Best, NPHQ

“I have found the perfect mascara *** Give it a curl *** is the best. I am happy with the speed of delivery from ordering to picking up my parcel.”

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Hi Rhonda, Thank you for your lovely review! We are glad to hear you are enjoying our Give It A Curl Mascara. Best, NPHQ

“Great service. Did try to buy two packages but wasn’t able to so ended up paying for two shipments, otherwise perfect, (it could be that I am an inexperienced user).”

Helpful Report

Hi Julie, Thank you for your feedback. If you would like to provide further detail to experience@napoleonperdis.com, our Customer Service Team would love to hear from you. Best, NPHQ

“I have been using Napoleon products for about 15 years and love all of it.”

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Hi Amanda, Thank you for being such a loyal customer! We hope you enjoy your order, we can't wait to see you again. Best, NPHQ

Napoleon Perdis is rated 4.7 based on 1,940 reviews