Napoleon Perdis Reviews

Name: Napoleon Perdis
Address: SUITE A, 593-601 BOTANY ROAD, ROSEBERY, New South Wales
Rating: 4.72

4.7 Rating 1,909 Reviews

93 %

of reviewers recommend Napoleon Perdis

4.7

Based on 1,909 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Napoleon Perdis:

Australia's #1 prestige makeup brand.

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Napoleon Perdis 5 star review on 22nd February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Their eyeshadows are fantastic,great pigmentation stay on all day.”

Helpful Report

Hi Dianne, Thank you for your lovely feedback regarding our eyeshadows! We hope you enjoy your order, we can't wait to see you again. Best, NPHQ

“My appointment was at the Parramatta store yesterday the young lady who did my makeup olivia was amazing but the manager lauren walked up and asked my lady to pretty much hurry it up I asked Olivia please dont rush my makeup as im a paying customer. The manager kept her eye on us for the rest of my appointment my lady Olivia looked uncomfortable. This really took away from my experience I found the manager was out of line I spend so much on your products but will not visit that store again due to manager making me feel uncomfortable”

Helpful Report

Dear Tania, Thank you for contacting Napoleon Perdis. We regret to hear that you have not received the DREAM Napoleon Perdis experience in your recent visit to our Parramatta Concept Store. Customer feedback is extremely important to Napoleon Perdis. We would love to pass your comments to the Retail Education Manager for the territory, can you please send us an email at experience@napoleonperdis.com with your best contact number? Our Customer Service Team will pass these details onto the Regional Education Manager who will contact you directly to discuss your feedback further. Look forward to hearing back from you. Best, NPHQ

“Love my autopilot lip service! Best lip gloss I’ve ever had.”

Helpful Report

Hi Alexandria, Thank you for your lovely feedback. The Auto Pilot Lip Service is a beloved staple of ours too! Best, NPHQ

“I always get great quality products from Nap. I use: Tinted Moisturiser Light Makeup stick B2 Blush stick Blush Peach Patrol Eye shadow sticks: Mix Maid and Life's a Peach. Brushes are soft and never shed My most favourite is the mascara, Messner Black Waterproof, it makes you look like you have lashes on without them or turn it over and you have a subtle look as one side is for thick other for light lashes. I would recommend any product from Nap as you always get great quality, fantastic service, speedy delivery and help with matching your skin tone. Thank you for giving me the confidence to go out knowing my makeup is on point. Don't ever stop any of your lines as they are perfect.”

Helpful Report

Hi Kate, Thank you for being such a loyal customer and taking the time to provide such lovely feedback! We hope you enjoy your order, we can't wait to see you again. Best, NPHQ

“I have used Auto Pilot Primer ever since I heard the first quote "It's a sin not to prime". I have tried other brands but I always come back to Napoleon.”

Helpful Report

“Love the auto pilot pre-foundation skim primer, it is so smooth and refreshing. Absolutely worth getting as it makes a big difference before using the Foundation. Love Napolean makeup, best quality and value...”

Helpful Report

Hi Angie, Thank you for your lovely feedback about our Auto Pilot Pre Foundation Skin Primer - we love this one too! Enjoy your order and thank you again for your kind words. Best, NPHQ

“Love your products. I found your videos very informative.”

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“Love the BBB cream and matte brown bronzer. Cant go wrong with NP product”

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“I love ordering your makeup because it’s beautiful to wear and comes really promptly when you order online. Thank you.”

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“Love love love Napoleons camera finish foundation. It's so light but covers everything. Lasts all day if I dont touch. Also helps with blemish control as I hardly get pimples now I have changed to this product.”

Helpful Report

Hi Crystal, Thank you for your feedback on our Camera Finish Foundation Powder! We can't wait to see you again soon. Best, NPHQ

“Great service and advice received today at West Lakes store. Hannah explained everything to me and gave me lots of good tips.”

Helpful Report

“Great products won’t buy anything else for my makeup needs!”

Helpful Report

“I'm thrilled that I can use Napoleon Perdis Cosmetrics 💖 I have reactions to some other cosmetrics and am so happy that I can use your products. 👍🦋💐”

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“The mineral advanced make up is perfect for me, I have been using it for over 7 years. It is lightweight, smooth and easy to apply. It is great for daytime wear and you can build it up for night time. Absolutely love it!”

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“Love your products and always quick delivery”

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“Consistently of high quality and online orders are promptly delivered Can't fault you.”

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“Website could be easier to view. For example a ‘view all’ for all cosmetic products or a view all for cheek products.”

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“I have been using Napoleon makeup for many years now along with trying other well known brands in between Truely I always want my Napoleon for special occasions as I feel well groomed, so after many years I love my Napoleon.”

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“Brilliant products for face makeup”

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“Absolutely love love the bon voyage cleansing balm this is my all time favourite of cleansing balms ( and I have tried many brands) the one concealer is another favourite along with the wander brow am always looking out for Napoleon counter to stock up.”

Helpful Report

Napoleon Perdis is rated 4.7 based on 1,909 reviews