Napoleon Perdis Reviews

Name: Napoleon Perdis
Address: SUITE A, 593-601 BOTANY ROAD, ROSEBERY, New South Wales
Rating: 4.72

4.7 Rating 1,909 Reviews

93 %

of reviewers recommend Napoleon Perdis

4.7

Based on 1,909 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Napoleon Perdis:

Australia's #1 prestige makeup brand.

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Napoleon Perdis 5 star review on 22nd February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always the best service products and online shopping around.”

Helpful Report

Hi Ronny, Thank you for being such a loyal customer and taking the time to provide such lovely feedback! We hope you enjoy your order, we can't wait to see you again. Best, NPHQ

“Love my napoleon products Foundation sticks have a beautiful finish and light weight”

Helpful Report

Hi Emiley, Thank you for your lovely feedback. We are so glad to hear you wear and love our products, including the Stick Foundation. See you next time! Best, NPHQ

“Fantastic product and great customer service”

Helpful Report

Hi Anna, Thank you for taking the time to provide such kind feedback! We hope you enjoy your order, we can't wait to see you again. Best, NPHQ

“Searched everywhere for Personal Trailer Foundation as it has been discontinued. Couldn’t get my colour match but close so went with it. Love it so much and wish you would bring it back. Perfect for mature aged women when less becomes more. At 51 this product is perfect”

Helpful Report

Hi Leeanne, Thank you for your feedback. We are so glad to hear you wear and love our products. Though the Personal Trainer Serum Foundation has been discontinued, our product development team are continuously working on new innovative formulas to satisfy our customer's needs. Best, NPHQ

“Great colour range available for many skin types and to be creative with colour, also love the tools available to apply the make-up and it feels really good on your skin!”

Helpful Report

Hi Debra, Thank you for being such a loyal customer and taking the time to provide such lovely feedback! We hope you enjoy your order, we can't wait to see you again. Best, NPHQ

“Love my Auto Pilot pre foundation primer - can’t live without it”

Helpful Report

Hi Judy, Thank you for your lovely feedback. The Auto Pilot Pre Foundation Skin Primer is a beloved staple of ours too! Best, NPHQ

“I have found the perfect mascara *** Give it a curl *** is the best. I am happy with the speed of delivery from ordering to picking up my parcel.”

Helpful Report

Hi Rhonda, Thank you for your lovely review! We are glad to hear you are enjoying our Give It A Curl Mascara. Best, NPHQ

“Great service. Did try to buy two packages but wasn’t able to so ended up paying for two shipments, otherwise perfect, (it could be that I am an inexperienced user).”

Helpful Report

Hi Julie, Thank you for your feedback. If you would like to provide further detail to experience@napoleonperdis.com, our Customer Service Team would love to hear from you. Best, NPHQ

“I have been using Napoleon products for about 15 years and love all of it.”

Helpful Report

Hi Amanda, Thank you for being such a loyal customer! We hope you enjoy your order, we can't wait to see you again. Best, NPHQ

“I ordered my personal trainer serum foundation and I love it, I’m on my third bottle, it’s my most used foundation, my skin is dry so it gives me a hydrated look, and it’s buildable if I need it. It is not a full heavy coverage, but natural looking. Please don’t discontinue this makeup.”

Helpful Report

Hi Gail, Thank you for your lovely review. We are delighted to hear you love our Personal Trainer Foundation as much as we do! Thank you again! Best, NPHQ

“Your products caters for diversity, its affordable and really trendy. I have been using yours for about 2 years now and am totally hooked. Thanx Napoleaon for changing my outlook on the world of makeup.”

Helpful Report

Hi Candice, Thank you for taking the time to send through your lovely review. We hope you enjoy your new products! Best, NPHQ

“Quality cosmetics. I love the foundation stick, goes on smoothly and with good coverage. Easy to blend using a sponge or brush. Good price and the option to use afterpay when budgeting is a welcomed alternative. Quick turn around with orders being delivered. Informative with regular updates prior to delivery. I was lucky to purchase the brush set at a massive reduction price. They look like they are value for money and good quality.”

Helpful Report

Hi Margaret, Thank you for taking the time to provide this lovely feedback! We are so glad to hear you wear and love our products, including our Foundation Stick. Best, NPHQ

“I love your lipstick and haven't been able to find the colour that I like in any outlets here in SA so I have to order them on line. Please reduce the packaging that is used.”

Helpful Report

Hi, Beauty! Thank you for taking the time to provide your feedback. We may have your favourite colour in stock at our West Lakes Store, if we can assist with checking stock levels prior to making the trip in-store, email us at experience@napoleonperdis.com. I will pass your packaging feedback onto our Product Development team for future consideration. Have a great day! Best, NPHQ

“My products are great! They arrived on time and look great when applied.”

Helpful Report

Hi Erin, Thank you for the lovely review. We hope you enjoy your order! Best, NPHQ

“Ordered online (was on sale) which was a bonus and was delivered within a few days.”

Helpful Report

Hi Caroline, Thank you for your lovely review! We hope you enjoy your order. Best, NPHQ

“I started using Napoleon when I had a special occasion and would get my makeup done. I love the foundation a stroke of genius, it is such a great product. I also use a blush, lip gloss, cream eyeshadow stick. Great when I buy online and they have free shipping at times too.”

Helpful Report

Hi Debbie, Thank you for taking the time to provide your glowing review! We hope you enjoy your most recent order. Best, NPHQ

“Was happy with the speed of shipment.”

Helpful Report

Hi Vicki, Thank you for your lovely feedback. We hope you enjoy your most recent order! Best, NPHQ

“Amazing products my partner gets her make up only from here”

Helpful Report

Hi, Beauty! Thank you for your lovely feedback. Best, NPHQ

“Great products, fast delivery. Love their makeup”

Helpful Report

Hi, Beauty! Thank you for the lovely feedback. Best, NPHQ

“I have used many Napoleon Perdis products over the last five years, from skin care to make up. Recently had an issue with a foundation colour that was recommended by staff was too dark. Laura who i believe is the QLD Sales Manager, responded instantly to my query by calling myself and sorting out the issue instantly. This sort of customer service is priceless and much appreciated by customers especially me. Thanks again Laura and staff at Indooroopilly Store. Meg Caldwell-Cook”

Helpful Report

Hi Meg, We appreciate you taking the time to send us this excellent feedback and we have forwarded this onto our National Sales Manager so that Laura and her store can be recognised for their great service. Best, NPHQ

Napoleon Perdis is rated 4.7 based on 1,909 reviews