Nathan James Reviews

Name: Nathan James
Address: 620 Boul Saint-Jean, 620 Boul Saint-Jean, Pointe-Claire, QC
Rating: 4.70

4.7 Rating 775 Reviews

93 %

of reviewers recommend Nathan James

4.7

Based on 775 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Nathan James:

We are a design-first, home furnishing company focusing on the habits of urban dwellers and first time home buyers. We pride ourselves on the best in class customer happiness, providing the highest possible quality products that are affordable for the majority and assembly that isn't dreadful.

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Nathan James 5 star review on 11th January 2026

2474

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received a Nathan James TV stand from my daughter for my birthday, but the package was missing 2 of the legs! I wrote to Nathan James to see if I could obtain the 2 legs, and they offered to send me a whole new TV stand! Talk about excellent support for their products! Now I have my new TV stand set up in our guest bedroom and the TV looks great on it! Thank you, Nathan James, for ensuring I was able to use my birthday gift!”

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Posted 3 years ago

“My items came very quickly. Instructions on how to put together nightstand was very easy to understand!”

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Posted 3 years ago

“Loving my new Charlie Boucle headboard. Great quality product and fast shipping too!!”

Nathan James 5 star review on 20th September 2022

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Posted 3 years ago

“Love these shelves”

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Posted 3 years ago

“Love my nesting tables. The were easy to assemble and look beautiful in my living room.”

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Posted 3 years ago

“Absolutely love my new headboard! Great quality, easy to assemble and super stylish.”

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Posted 3 years ago

“Arrived quickly. Instructions were thorough and easy, only about 15 minutes for each barstool. Quality is EXCELLENT! Totally impressed for the price, and the warranty the furniture comes with. Way nicer than the Ashley Furniture brand that I paid 4x more for! I will absolutely buy this brand again. Really nice stools!!!”

Nathan James 5 star review on 19th September 2022

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Posted 3 years ago

“Beautiful, functional shelves. I had very similar shelves in a previous home that were from CB2. These shelves are very comparable for a fraction of the price (the only difference is that the CB2 shelves where high-gloss white). Very easy to assemble and install (I appreciated the humor in the assembly instructions ;)”

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Posted 3 years ago

“Best service I have ever received promptly received my stool”

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Posted 3 years ago

“I am very happy with my side table, would order again.”

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Posted 3 years ago

“Love the Mina Side Table - amazing product, high quality with an exceptional price tag! I was super amazed by the well-detailed and user-friendly instruction, plus it was very easy to put together. Highly recommend it - all thumbs up!”

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Posted 3 years ago

“I received my floating nightstands so quickly. They were easy to install and look great!”

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Posted 3 years ago

“Chair is stiff, not much cushion, but looks nice.”

Nathan James 5 star review on 14th September 2022

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Posted 3 years ago

“I am amazed, one of the best experiences I ever had ! Every detail was solved to perfection. I really never expected such treatment, I thought that did not exist. Will definately recommend to everyone ! THANK YOU,”

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Posted 3 years ago

“love the piece and the price!”

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Posted 3 years ago

“She handled my situation quickly with no hesitation.”

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Posted 3 years ago

“Love it! Extremely light and easy to put together.. an absolute vibe 💜 Told everyone about the brand and will def purchase from you guys again!!”

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Posted 3 years ago

“Love my bookcases. Price point was excellent. Delivery timely and efficient. Assembly easy and overall quality is good. Very happy. Will definitely order from Nathan James in the future.”

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Posted 3 years ago

“The delivery was on time. The Remi Tufted Headboard was above my expectations and looks great in the room.”

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Posted 3 years ago

“The dinning table I ordered delivered on time. It is a very Durable and nice . Very happy!”

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Posted 3 years ago

Nathan James is rated 4.7 based on 775 reviews