National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 16,393 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 16,393 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 1st February 2026

1234

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product is good (but not perfect). The delivery service is excellent.”

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Posted 1 month ago

“It was a pleasure to do business with National Mattress. They have a lot of selection. Delivery was right on time.”

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Posted 1 month ago

“Mattress is ok, but packaging should be properly sealed to protect the mattress from dirt and damage during delivery. Thanks.”

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Posted 1 month ago

“Great service, the guy at front desk was friendly. They asked us about our preference and showed us the mattresses that we were looking for. One thing I really like about the staff is they don’t rush you, I mean they let you take your time and think before you make any decision. So there is always a satisfying experience. If someone wants to buy mattresses or other accessories, visit National mattresses for sure, you wonton be disappointed.”

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Posted 1 month ago

“I have yet to unpack my mattresses but I have to say the CUSTOMER SERVICE ALONE over three phonecalls and my visit to the store for pick up was EXCEEDING all expectations....friendly in general, knowledgeable about the product line, not rushing to get off the call, even doing a search online to assist with directions to the store without my asking and had my order ready near the door when I arrived:)”

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Posted 1 month ago

“Excellent experience. The store ( Steeles Ave) has lots of mattresses to choose from. Best of all, you can try them out in a sanitary fashion and take all the time you need. After comparing prices with Costco, Sleep Country, and other retailers, it was obivious that the prices at National Matress were "by far" the best. They are able to suit any budget. Big shout out to Peter for his help. No pressure tactics. No annoying B.S. to get you to buy the more expensive mattresses. No one standing over you or following you around. You can take all the time you need. without a Sales person on your case. Mattress buying can be overwhelming given all the options. It can also be an expensive purchase so you what to get it right. Peter took the time to explain the various mattress options and differences to ensure we made the right choice. Yesterday our mattress was delivered. It was on time, and in perfect condition. This company is the real deal. 10 out of 10!”

National Mattress Canada 5 star review on 10th January 2026

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Posted 1 month ago

“perfect price good customer service”

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Posted 1 month ago

“I had a pleasant dialogue with Pavan. He helped me through with the purchase and kept in touch with me with the whole delivery process.”

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Posted 1 month ago

“Very friendly low pressure staff.. really enjoyed the experience.”

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Posted 1 month ago

“Good mattress, will update the review after couple of months.”

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Posted 1 month ago

“Great in store service (very knowledgeable about which mattress is good for which type of sleeping position) no pressure to buy and their prices are great”

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Posted 1 month ago

“They have all sizes in stock. All levels of firmness. Plus everything you need for accessories as well. Sheets, Pillows, Mattress Protectors etc. etc. Something for all budgets. I am a repeat customer and will definateley come back again.”

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Posted 1 month ago

“Purchased a mix & match box spring with an "open bag" matress. Everything was in perfect condition, delivery was quick and efficient. Price was excellent and communication was good. Would definitely order again.”

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Posted 1 month ago

“This was such a good experience. The delivery was professional and the two men who came were so kind and helpful.”

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Posted 1 month ago

“Amazing service, would not shop for a mattress anywhere else.”

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Posted 1 month ago

“Very comfortable mattress delivered on time and easily installed”

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Posted 1 month ago

“I had a good customer experience when I visited National Mattress. The staff was professional and took his time to explain all we needed to know about our purchase. The outlet was easy to locate and convenient.”

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Posted 1 month ago

“When we went to select the mattress we were blown away at the selection and how the mattresses have been sorted. The employees are very nice and welcoming and we're knowledgeable in how to select the best mattress for myself. Thank you Ken for helping me select the right mattress for myself using his expertise.”

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Posted 1 month ago

“Good experience overall, just not happy the way the mattress protector was delivered, since the package was opened, the box and also the bag where the protector fits was opened. Not happy about that!”

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Posted 1 month ago

“Went in to check prices and stock. Needed a mattress in a hurry. The salesman was very professional, honest and helpful. All prices are visible and very reasonable. I got the mattress I needed and left with my purchase in very good time. Will definitely be back for my next mattress purchase in the spring. Thank you for making the visit a pleasurable one. Joe.”

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Posted 1 month ago

National Mattress Canada is rated 4.8 based on 16,393 reviews