National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 13,084 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 13,084 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

rafal@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

Write Your review

Tell us how National Mattress Canada made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

National Mattress Canada 5 star review on 22nd May 2025

297

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The experience with National Mattress was wonderful start to finish. Greg, the sales person in the store, was very attentive, informative and helpful. He was able to arrange delivery outside of NM's normal delivery area within 2 days. Awesome!! Shav, the delivery person was exceptional. I had mismanaged my delivery, thinking my husband would be available to help me drag them upstairs. He was not. Instead, Shav heaved those mattresses into the house even though the front stairs were not built yet. He also helped me haul them upstairs. Shav was on time, extremely helpful, curteous and cheerful. Personnel on both ends of the sale went above and beyond. Much appreciated.”

Helpful Report

Posted 2 weeks ago

“Staff are always very helpful”

Helpful Report

Posted 2 weeks ago

“The staff was very helpful!”

Helpful Report

Posted 2 weeks ago

“Buying our mattress from National Mattress has been a positive experience, I would have liked a warranty of some sort other than the write up on the website. The mattress is as advertised and comfortable, was delivered in under a week.”

Helpful Report

Posted 2 weeks ago

“I had my doubts but we ordered the mattress, two days later it was delivered without ant problems. Thankyou National Mattress”

Helpful Report

Posted 2 weeks ago

“I will think twice from buying at National Mattress Canada again. The buying process online was easy, but the delivery of the product is unpredictable. Delivery of my mattress was supposed to be on May 3,2025 and was notified/updated with an online tracking B.S system that gives me a 2hour window of arrival. Waited all day Saturday and watched the tracking time change often, so I decided to stop tracking the mattress and gave up at 11:45pm. If i knew then what i know now, I would of not discarded my old mattress Saturday morning, so I had to sleep on the floor. Sunday Morning at 11:00am my mattress was delivered, I asked the driver what happened, his reply was "issues with the truck, National Mattress Canada was supposed to call you about the issue".... I hope National Mattress Canada doesn't disregard its customers if there's a warranty issue with the mattress cause clearly they don't care about there delivery process. FYI their customer service is closed on the weekend!!”

Helpful Report

Posted 2 weeks ago

“Great deal on my new Sealy Mattress. Prompt and friendly delivery. The guys were great.”

Helpful Report

Posted 2 weeks ago

“Great service!”

Helpful Report

Posted 2 weeks ago

“Very happy with purchase options and discounted prices. I will recommend it to friends.”

National Mattress Canada 5 star review on 6th May 2025

Helpful Report

Posted 2 weeks ago

“Good Prices and services.”

Helpful Report

Posted 2 weeks ago

“Amazing service, very knowledgeable. Good variety”

Helpful Report

Posted 2 weeks ago

“Value for money, good service! I had visited Mississauga store and got what I wanted very easily!”

Helpful Report

Posted 2 weeks ago

“Bought a springwall mattress. Got delivery on time good experience.”

Helpful Report

Posted 2 weeks ago

“Got recommended plenty of mattresses to try and was not pressured into any of them. Prices were great and deliver was quick! Would definitely recommend”

Helpful Report

Posted 2 weeks ago

“Mattress is great, not too soft and not too firm.”

Helpful Report

Posted 2 weeks ago

“Very good mattress quality”

Helpful Report

Posted 2 weeks ago

“Great to work with, quick and freindly service and excellent prices”

Helpful Report

Posted 2 weeks ago

“Friendly, helpful, no pressure, got an even better price than I expected!”

Helpful Report

Posted 2 weeks ago

“Very informative buying experience”

Helpful Report

Posted 2 weeks ago

“Had some misscomunication with the delivery driver but once I talked with customer service is was all fixed up!”

Helpful Report

Posted 2 weeks ago

National Mattress Canada is rated 4.8 based on 13,084 reviews