National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 16,681 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 16,681 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

Write Your review

Tell us how National Mattress Canada made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

National Mattress Canada 5 star review on 2nd March 2026

1237

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shivam was exceptionally helpfulI had a fantastic experience at National Mattress in Kitchener! I came in with my husband and two impatient kids, and Shivam S. was incredibly professional and respectful of our space while we initially browsed. Once we were ready to move faster, he jumped right in to help us find exactly what we were looking for. He went above and beyond by calling other locations to verify the condition of a specific King mattress we were eyeing. Because of his honesty and the information he gathered, we decided to go in a different direction. He seamlessly helped us find a similar mattress that stayed within our budget and even made sure we had the right protector to fit. Shivam made a potentially stressful shopping trip easy and successful. We’ll definitely be back for our future mattress needs!”

Helpful Report

Posted 4 weeks ago

“Very fast next-day delivery time! As described and very comfortable! :D”

Helpful Report

Posted 4 weeks ago

“This is my second time buying a bed, the prices are great, quality is amazing. This is my go to store for beds”

Helpful Report

Posted 4 weeks ago

“From the minute we walked in all the way to the delivery it has been an amazing experience. Thanks !!!”

Helpful Report

Posted 4 weeks ago

“Very professional and courteous service. I'll recommend National to all my friends.”

Helpful Report

Posted 4 weeks ago

“Great selection, fast shipping and great details on website”

Helpful Report

Posted 4 weeks ago

“My girlfriend and I recently bought a mattress from National Mattress and had the pleasure of working with Suraj. I personally hadn’t bought a mattress in over 15 years (yes… it was definitely time 😅). Suraj was incredibly patient with us and took the time to explain all the different mattress types and price ranges—from budget-friendly to “wow, that’s fancy.” He went above and beyond by showing us a variety of brands and letting us test out what felt like every mattress in the store. Normally, mattress shopping can feel a bit like buying a used car—very pushy and awkward—but Suraj was the complete opposite. He was relaxed, helpful, and made the whole experience easy and enjoyable. We ended up buying our mattress about an hour before closing on Saturday, and somehow it was delivered to our place the very next morning. Truly impressive service! If you’re in the market for a new mattress, don’t sleep on this place (I had to 😄). Make sure you ask for Suraj. We’ve been using our new mattress for about a week now and it’s been amazing. Thanks again, Suraj!”

Helpful Report

Posted 4 weeks ago

“Great variety and pricing”

Helpful Report

Posted 4 weeks ago

“This is the second time in the last year we have purchased a mattress from National Mattress in Hamilton. Both times the customer service was great and the staff friendly and knowledgeable. Their prices are amazing. We will be back for our next mattress for sure.”

Helpful Report

Posted 4 weeks ago

“Quick and free delivery! Delivery of my mattress was made the next morning. The mattress came rolled so it was easy to haul up to my room. I also appreciate their 365-night return policy. I highly recommend National Mattress.”

Helpful Report

Posted 4 weeks ago

“I was so impressed with the professionalism and knowledge of the salesman. He made it simple for us to pick the right mattress. The price was beyond belief. We looked around various places like the brick , no comparison. If you need a mattress or pillows this is the place to go. Such a huge selection and range in price. Free delivery and quick. We actually went in store and greeted immediately. Customer service was exceptional”

Helpful Report

Posted 1 month ago

“Came quick and works as described.”

Helpful Report

Posted 1 month ago

“Fantastic, my order arrived and was exactly as expected. Delivery was less than 24 hours. The gentle delivering it called me twice, once giving me a heads up I was their next stop. And again on arrival.”

Helpful Report

Posted 1 month ago

“National Matress gave me really good customer service. They helped me decide on the best mattress for my needs with really good information. They delivered my mattress exactly the day they confirmed and on time. I would definitely recommend this mattress company to others.”

Helpful Report

Posted 1 month ago

“Ordered a mattress, next day it was cancelled and refunded. No explanation, nothing. It takes 30 seconds to take my money and 5 days to return it....”

Helpful Report

Posted 1 month ago

“Excellent service, got my mattress next day and very happy with it.”

Helpful Report

Posted 1 month ago

“Appears to be very comfortable. Delivery was prompt and professional.”

Helpful Report

Posted 1 month ago

“The sales person (Eden) was very knowledgeable and friendly. Gave us space to try the mattresses and provided thr necessary information for each brand and type. Free delivery and no hassle sale was fantastic!”

Helpful Report

Posted 1 month ago

“So far so good .. quick delivery”

Helpful Report

Posted 1 month ago

“Wrong delivery date shown on the system when order, waited all weekend, no mattress come”

Helpful Report

Posted 1 month ago

National Mattress Canada is rated 4.8 based on 16,681 reviews