National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 15,429 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 15,429 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 25th October 2025

1215

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent Customer Service and the delivery staff where friendly and was very pleased with doing business with National Matress”

Helpful Report

Posted 3 weeks ago

“Good selection. Unbeatable prices. Staff was friendly and helpful without being pushy or salesy. Mattress was delivered in under 24 hours.”

Helpful Report

Posted 3 weeks ago

“They have many different mattresses in the warehouse to show and test. The sales persons are kind and helpfull. we got the mattress delivered to us the next day and delivery was on time and the deliversy person was very kind. we highly recommend them.”

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Posted 3 weeks ago

“Overall, I’m very happy with this purchase and would definitely recommend it to parents looking for a supportive, durable mattress for their teens. It’s firm and supportive, which helps with good posture and back comfort, but still cushioned enough to feel comfortable. The build feels sturdy and durable, moves minimally on body movements. I like that the sides stay firm and don’t slope down when sitting or lying near the edge. But it isnt for someone looking for soft and saggy mattress. some extra cushioning might help to bring a more softer feel.”

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Posted 3 weeks ago

“Our experience was fantastic! Sales was not pushy, but was super informative. Let us try things out for a long time before coming to a decision. Very responsive and helpful with delivery. Extremely happy with the price!”

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Posted 3 weeks ago

“Very good service.”

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Posted 3 weeks ago

“We had a great experience with National Mattress. My family and I needed 4 new mattresses and the ones we found are absolutely terrific. The showroom had a large selection of mattresses to choose from and we received the best help and information by the associate at the store. We were also able to get free next-day delivery which is so helpful. I will continue to recommend this place to everyone! Such a great experience with competitive pricing and great options!”

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Posted 3 weeks ago

“Such good customer service, Terry helped find the right mattress in Barrie. And was such smooth customer support.”

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Posted 3 weeks ago

“Good service”

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Posted 3 weeks ago

“Wayne was very kind, provided guidance and assistance. Delivery was on-time with very professional men. The mattress was the correct one, delivered in perfect conditions.”

National Mattress Canada 5 star review on 27th October 2025

Helpful Report

Posted 3 weeks ago

“Prompt delivery and as described”

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Posted 3 weeks ago

“Great customer service and tryout experience”

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Posted 3 weeks ago

“Great experience picking a mattress. Very helpful but also no pressure sales associates. Incredible prices too!”

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Posted 3 weeks ago

“Good prices. Was able to adjust delivery time easily without hassle. However item was slightly damaged on opening. Haven't heard back yet from letting them know”

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Posted 3 weeks ago

“My sleep improved after the very first night! The new mattress has the perfect firmness for my degenerative disc disease — finally some relief after struggling for a long time to find the right one. I’ve switched through two other mattresses in the last five years, including one that was much more expensive than this one from National Mattress, but none worked as well as this. The staff at the store were also incredibly helpful and took the time to give us lots of useful tips. I’m very happy with this purchase and would definitely recommend both the mattress and the store!”

Helpful Report

Posted 3 weeks ago

“Alex was the gentleman who sold me my new mattress and box spring. I have a latex allergy , and could not spend a lot of time in the warehouse. Alex was very knowledgeable about his product, and able to provide me with a great bed. I called in to the main office about a week later, asking about the specific size of the box spring and spoke with a service staff who also was very knowledgeable. Both she and Alex are excellent representatives for your company. I will be back for a bed for my spare room soon. Thank you very much! Sincerely Cheryl”

Helpful Report

Posted 3 weeks ago

“Surprisingly easy and pleasant experience picking up a mattress from the Mississauga South location. The gentleman who helped us knew more about mattresses than I thought possible. Super friendly, quick and a good price to boot. Would not hesitate to buy again.”

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Posted 3 weeks ago

“Great service! Great selection! Great prices!”

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Posted 3 weeks ago

“Terri was most helpful in suggesting a mattress that suited our needs at a reasonable price. We were very pleased with the level of service we received.”

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Posted 3 weeks ago

“Very happy with my new mattress protector that accommodates/fits my Sealy 12.5 inch mattress. It's waterproof, and noiseless.”

Helpful Report

Posted 3 weeks ago

National Mattress Canada is rated 4.8 based on 15,429 reviews