National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 16,393 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 16,393 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 1st February 2026

1234

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Terri was very helpful in giving me information about each mattress I was interested. She was friendly and very patient. The delivery went flawlessly. The driver was friendly and efficient!”

Helpful Report

Posted 1 month ago

“I visited the store at 1655 Dundas St E in Mississauga. The representative working there was extremely helpful and took the time to walk me through the store so I could see all my options. They have a wide selection of mattresses and bed frames on display, as well as many items available in stock. I was able to find both the mattress and the bed frame I liked directly in the store. I cannot comment much on pricing since I did not compare extensively, but I was satisfied with the price, especially compared to most of the options I saw online. The mattress quality also seems good. It is too early to judge long term comfort, but it feels comfortable and supportive so far. Based on my recent experience, I would definitely recommend National Mattress and would consider buying from them again in the future.”

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Posted 1 month ago

“Good pricing without sales people hounding you. We were offered help and mentioned we would ask when we’re ready. Much better experience than some of your competitors.”

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Posted 1 month ago

“Purchased a mattress from them. It’s been a very smooth experience with no hassle and very fast too. I did not even have to call to confirm or find out when the mattress would be delivered as everything was texted to me on time accurately. I would definitely recommend this store to anyone wanting to purchase a mattress.”

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Posted 1 month ago

“Terri made it very easy to make our purchase. She showed us many options and was very knowledgeable.”

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Posted 1 month ago

“We absolutely love our new mattress from National mattress! Great prices and delivery was so fast as well!”

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Posted 1 month ago

“Very good mattress and quick service.”

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Posted 1 month ago

“I have been buying our mattresses from National Mattress for years now. They have a great selection with great prices on quality mattresses. This time, I knew which one I wanted so I ordered online! It was quick and easy. Delivery was free and fast! They even arrived at the exact time they said they would! Always a great experience!”

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Posted 1 month ago

“I would like to share my concern regarding my recent purchase. While I am satisfied with the mattress and box spring, I experienced a lot of miscommunication throughout the conversation with the staff, which led to purchasing an additional item under incorrect information. I was advised that the bed cover I purchased was completely waterproof. However, when I went to pick it up, I noticed it was only waterproof on one side. When I raised this concern, I was still assured it would fully protect the mattress. Yesterday, when I actually used the bed cover, I realized it is just a normal elastic-side cover and not the zippered, fully waterproof cover that was shown to me during the purchase. This experience feels like misleading marketing, as the product demonstrated and described to me was different from what I received. I feel I was given incorrect information to influence my purchase decision, which is disappointing and not what I expected.”

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Posted 1 month ago

“They are good. Purchasing a matress was very easy.”

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Posted 1 month ago

“Upgrading our daughters bed from a twin to a double. Prices were competitive while also providing quality name brands. Delivery process was quick, clear communication a day ahead on delivery windows, and everything was brought in and signed off very quickly. Great convenient option with good prices and service. Delivery was scheduled over the holidays so picked a date after we were hosting or visiting, but options within the next day were available if we had wanted that.”

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Posted 1 month ago

“Affordable and very reliable mattresses. I've been a customer since 2019 and my first purchase of mattresses are still in very good conditions. This is my go to place for your mattresses need.”

National Mattress Canada 5 star review on 4th January 2026

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Posted 1 month ago

“Great service and helpful with no pressure.”

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Posted 1 month ago

“Great selection of products at reasonable prices, easy online shopping experience. Delivery was outstanding. Date was confirmed right away by email, staff remained in touch, on day of delivery we were given a live tracker to see where their truck was and to-the-minute updates. They arrived exactly as scheduled, and delivery itself was seamless.”

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Posted 1 month ago

“The best thing about national mattress was quick delivery and the customer service.. they have a wide range of mattress to select from which can cater to everyone’s needs..”

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Posted 1 month ago

“The employees are fantastic and helpful; the delivery was on time and as expected.”

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Posted 1 month ago

“There are lots of choices for the mattress in the warehouse”

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Posted 1 month ago

“It's very good mattress although little bit expensive”

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Posted 1 month ago

“Staff was incredibly helpful, and we were shown a lot of really great options, all at a fantastic price. This is our second purchase from National Mattress Dundas! We will continue to be repeat customers!”

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Posted 1 month ago

“Conor was quite friendly and informative and helped us make a solid decision on which mattress to purchase. I would highly recommend shopping at National Mattress (Kitimat location).”

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Posted 1 month ago

National Mattress Canada is rated 4.8 based on 16,393 reviews