National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 16,121 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 16,121 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

Write Your review

Tell us how National Mattress Canada made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

National Mattress Canada 5 star review on 4th January 2026

1233

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The online stopping experience was easy and quick. I was able to filter and do comparisons all with a click of the mouse. The follow emails notifying of shipment date, the phone calls, the remainder of shipment was very well communicated. The delivery was smooth, and the mattress came covered and was exactly as expected. Very happy with my purchase. This was my second time purchasing from National Mattress.”

Helpful Report

Posted 3 weeks ago

“Comfortable”

Helpful Report

Posted 3 weeks ago

“I’ve bought two mattresses now from NM over the last year. I’m very pleased with their customer service, quality of merchandise, and pricing. Many thanks to the guys over at the Markham location!”

Helpful Report

Posted 3 weeks ago

“I had a very good experience buying from National Mattress. The delivery was on time and everything went perfectly well.”

Helpful Report

Posted 3 weeks ago

“There was such a large amount of disorganization with my purchase. I had people making promises that were not kept and I received my delivery 2 days after it was promised and I'm still getting emails telling me I'm getting the delivery the day after I already received it. To be fair National Mattress has compensated me for these problems. I will try National Mattress again but I will be wary of what is promised.”

Helpful Report

Posted 3 weeks ago

“Great experience, quick delivery and extensive collection of mattress to select from at best price.”

Helpful Report

Posted 3 weeks ago

“Staff was very welcoming and answered all of our questions did not push for sale. He explained everything to us made sure we were comfortable with our purchase overall excellent service provided.”

Helpful Report

Posted 3 weeks ago

“We dealt with Ben at the Kitimat location and the service was outstanding. He was very informative which made the decision making quick and easy. We are repeat customers for these reasons.”

National Mattress Canada 5 star review on 9th December 2025

Helpful Report

Posted 3 weeks ago

“Awesome experience at National Mattress. The staff were attentive and helped make an informed decision on a purchase that can improve the quality of sleep for the next 8-10 years and on a budget. They offer wide range of mattresses to try out in a spacious warehouse. The pricing is very competitive and the free delivery is a huge bonus. Will be a returning customer and will highly recommend to friends and family.”

Helpful Report

Posted 3 weeks ago

“The employees at National Mattress in Kitchener were a great help. Lots of great selection and expertise based on sleep styles. Shivam was easy to work with.”

Helpful Report

Posted 3 weeks ago

“Unbeatable prices, great staff, got my mattress delivered for no extra charge the next day.”

Helpful Report

Posted 3 weeks ago

“Staff really helpful, mattress was as advertised .. extra firm, wonderful product and a really great price. No shipping fee is the bonus .. so hassle free”

Helpful Report

Posted 3 weeks ago

“Service is amazing!!! They really help us to choose the mattress that aligns to our needs and to be honest they got it. This is the second time we bought a mattress and we never get disappointed. The quality of the matters is better than we expected. The first matters hasn’t loss the firmness and the new one has been a life changer, we are still testing it, but we love it so far.”

Helpful Report

Posted 3 weeks ago

“the mattress is great and price is amazing!”

Helpful Report

Posted 3 weeks ago

“Service was really good! The online process was super easy and the mattress was delivered on time with no issues or concerns!! Mattress was exactly what we ordered and we love it !”

Helpful Report

Posted 3 weeks ago

“Great service. Highly recommend”

Helpful Report

Posted 3 weeks ago

“Delivered quick and mattress was as expected. I only wish there were handles on the mattress we purchased but for the price, can’t complain.”

Helpful Report

Posted 3 weeks ago

“I am satisfied with customer service in the Woodbine store. Your house brand mattress is bang on the buck, it is firm enough for my liking yet still feels comfortable.”

Helpful Report

Posted 3 weeks ago

“Great service. We were able to try on different mattresses without pressure of buying them which give us a very good time enjoying the perfect mattress for us. The price is very reasonable as well. We picked one of the beauty rest model, they don’t have any in stock . However, they will try to make a new mattress for us and waiting time is 2 weeks as they said. All is good, we still have the old mattress to use while waiting, what is matter is the future product that we can love for long.”

Helpful Report

Posted 3 weeks ago

“We came in multiple times trying to make a decision. Staff were very helpful but we didn’t ever feel pressured.”

Helpful Report

Posted 3 weeks ago

National Mattress Canada is rated 4.8 based on 16,121 reviews