National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 17,282 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 17,282 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 22nd May 2026

1248

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had a great experience which started the moment we set foot in the store on Barton Street. Wayne listened to what we were looking for and pointed out our best three options. As a result, we were able to quickly select the TwinXL mattress of choice for my brother. We provided information and made the payment necessary to secure a delivery date, 5 days later, which worked out perfectly for us. I received accurate and timely communication regarding the delivery time slot prior to as well as the day of delivery. Everything was seamless. I hope to return to purchase a split King with TwinXL adjustable bases abd perhaps a pillow.”

Helpful Report

Posted 1 month ago

“The mattress itself is very good and I’m happy with the product quality. However, I encountered multiple JavaScript errors on the website that prevented me from completing the order on desktop, so I had to place the order on my phone instead. I work extensively with HTML and JavaScript, and I am confident this was not caused by my browser. I tested the site using different browsers and different networks and saw the same issue. It is possible that some CDN or related delivery system was rejecting normal requests and failing to return the correct JavaScript files. I was placing the order from a normal residential network in Kirkland, Quebec, Canada. Their backend or web team should investigate this carefully.”

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Posted 1 month ago

“The mattress is good, kids loved it.”

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Posted 1 month ago

“Perfect softness, very comfortable, great delivery service!”

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Posted 1 month ago

“My go to store for all my bedding needs. Live my new mattress just like the previous ones”

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Posted 1 month ago

“Very good quality.”

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Posted 1 month ago

“Fast delivery. Great quality”

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Posted 1 month ago

“They have great collection to try and decide the right mattress.”

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Posted 1 month ago

“REALLY GOOD MATTRESS COMFORT AS I LIKE AND GOOD PURCHASING SERVICE AS WELL, OVERALL A GOOD EXPERIENCE BUYING THE MATRESS AND ALSO PURCHSAED A REALLY GOOD MATTRESS A PILLOW VERY VERY SATISFIED WITH THE PURCHASE I HAD A BACK PROBLEM AND SHOULDER AND NECK ISSUE IT SEEMS TO BE FEELING A LOT BETTER WITH THE NEW MATTRESS”

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Posted 1 month ago

“sales rep was very helpful in making sure i purchased the right mattress”

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Posted 1 month ago

“Nice store to purchase mattresses. Fast delivery and high quality products”

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Posted 1 month ago

“Slight hiccup when trying to order originally but was able to order eventually. Mattress hasn't arrived yet. Will update when it does”

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Posted 1 month ago

“When I was in store, everything was great... they know the product well, they gave me options and discussed my needs. Delivery was less great. I signed for the mattress, but they didn't bring it further than my front door like an Amazon package. I was disappointed that I had to get a King size mattress upstairs by myself. I don't blame National Mattress, but they should look at better delivery because the service in store was amazing, the service on delivery was less than par.”

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Posted 1 month ago

“Very fast delivery and great service. First time ordering here and would absolutely do it again!”

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Posted 1 month ago

“For the second time we bought a mattress from National Mattress. The selection is huge, and all mattresses are layed out do we could test them first, and their pricing beats any of the competitors that we visited. The return policy takes away any risk should we later decide that it is not to our liking. The customer service staff are so very helpful. There was no problem in arranging delivery on the day that we wanted it. We wouldn't buy a mattress anywhere else. Tom and Dora”

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Posted 1 month ago

“Delivery was prompt and I was kept well informed before delivery. The service was Excellent! Really, excellent.”

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Posted 1 month ago

“Ordered a mattress for my child’s bunk bed. It came within 2 days and free delivery to my main level. My child had the best sleep on her new mattress in a while. They are very happy”

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Posted 1 month ago

“Henry at the Markham store was fantastic. Based on a short description of what we were looking for, he was able to give a quick list of potential mattresses that would fit and when asking about mattress A versus B versus C or D, knew the information off by heart. It made the shopping process easy and painless, even though I was struck with option paralysis when I walked in the store and saw all the possible mattresses available. We were able to buy in one visit, which is amazing.”

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Posted 1 month ago

“Quality is good”

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Posted 1 month ago

“This was our first experience for ourselves ordering a mattress.We unfortunately had to return our first one .Return process was smooth and easy.From delivery to pick up of old mattress everything was professionally run .We will definitely be recommending your business”

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Posted 1 month ago

National Mattress Canada is rated 4.8 based on 17,282 reviews