National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 18,556 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 18,556 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 21st September 2026

1272

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service and clear policy.”

Helpful Report

Posted 1 month ago

“We knew what we wanted but were not sure of the right kind of the mattress that would suit us best. Jun, at the reception, was very helpful and showed us different types that helped us pick the right two for our house. In addition, we were explained the white glove option, which takes care of drop off and pick up from the exact coordinates within the house. At the end we received a confirmed delivery date. In all, a very productive and seamless experience, start to end. Reasonable price, great choices and amazing customer service. Indrajit & Swati”

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Posted 1 month ago

“Hello , We received mattress Yesterday its ripped from one side . Please let me know what you can do i purchased the new one . Waiting for your reply”

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Posted 1 month ago

“The store has a great selection with lots of choices, but more importantly, the salesperson was excellent. He was very knowledgeable, helpful, and took the time to educate us and guide us in choosing the right mattress for our needs. We really appreciated his patience and expertise.”

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Posted 1 month ago

“Hard to beat on price and selection. Staff are very knowledgeable and a no pressure sales approach is appreciated. Check everywhere first then check National and save some money.”

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Posted 1 month ago

“Great prices and quality of mattresses!”

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Posted 1 month ago

“Everything was great until delivery day. I received an email confirming delivery on the day I needed the mattress, but that day, nothing was delivered by the afternoon. I called and was told that the mattress would not be delivered u til the next day. I was not happy as when ordering, I made sure the mattress was available at the store and stressed that it HAS to be delivered on the 1st.”

Helpful Report

Posted 1 month ago

“Good supply of mattresses to try, stress free buying. Rep was very straight and concise regarding mattress information. Very knowledgeable. Would recommend and buy in the future. Pricing is very good.”

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Posted 1 month ago

“Mattresses r of very good quality, also the staff service is professional”

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Posted 1 month ago

“great experience with exchange of my mattress, customer service replied to my emails promptly. Delivery was great and polite, they unpacked the mattress and laid in on the bedframe. My only wish is if I could choose delivery time / date - otherwise it's inconvenient to book service elevator in my condo.”

Helpful Report

Posted 1 month ago

“Sale rep was very helpful and it was an easy purchases once we decided what we wanted”

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Posted 1 month ago

“Excellent customer service and no hassle. Very knowledgeable staff and made everything so easy to purchase online along with updates through email and text. Top notch, highly recommend this company!”

National Mattress Canada 5 star review on 2nd September 2026

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Posted 1 month ago

“Friendly customer service with easy and smooth delivery”

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Posted 1 month ago

“overall I am very satisfied. Thank you”

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Posted 1 month ago

“Great prices, no-pressure sales people. Highly recommend.”

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Posted 1 month ago

“Great product, kind staff.”

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Posted 1 month ago

“Very good service!”

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Posted 1 month ago

“I needed a mattress for my daughter, I was in and out with a great mattress in 15 minutes. The gentleman helping us was great, didn't try to upsell me past the budget I gave him. I was offered free shipping to London Ontario from Mississauga. Nice store, great prices, amazing customer service.”

Helpful Report

Posted 1 month ago

“Jun was extremely helpful and easy to work with”

Helpful Report

Posted 1 month ago

“National Mattress rightly have the market cornered. Top quality, more than reasonable prices, great selection, efficient delivery. I particularly want to thank Logan and Arnold for their friendly, highly customer-focused service, in person, on the phone and via email. - Julia L., North York”

Helpful Report

Posted 1 month ago

National Mattress Canada is rated 4.8 based on 18,556 reviews