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National Mattress Canada Reviews

4.8 Rating 17,801 Reviews
96 %
of reviewers recommend National Mattress Canada
4.8
Based on 17,801 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read National Mattress Canada Reviews
Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

Write Your review

National Mattress Canada 5 star review on 23rd July 2026
Matthew M
National Mattress Canada 5 star review on 22nd July 2026
Sarah B
National Mattress Canada 5 star review on 6th July 2026
Thao M
National Mattress Canada 5 star review on 6th July 2026
Andres C
National Mattress Canada 5 star review on 6th July 2026
Andres C
National Mattress Canada 5 star review on 6th July 2026
Andres C
National Mattress Canada 5 star review on 30th June 2026
Steve K
1256
Anonymous
Anonymous  // 01/01/2019
Price-quality ratio is absolutely recommended, and Will’s excellent customer service made the experience even better. 😊
Helpful Report
Posted 1 month ago
Found a good firm mattress
Helpful Report
Posted 1 month ago
Third mattress I bought there in the last 6 months. Jevon was great to work with and very helpful. Best mattress store in the GTA.
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Posted 1 month ago
Henry was the only one working and was very helpful in spite of being busy.
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Posted 1 month ago
good knowledgeable service
Helpful Report
Posted 1 month ago
Person at the store was informative. I was told i would get an e-mail about the delivery, but i did not get one. Probably the deliverer sent a phone text message, but i don't have text messaging. I called the store and they were able to tell me when the delivery was coming. Delivery was within 30mins of the suggested arrival time.
Helpful Report
Posted 1 month ago
The staff were very courteous and explained in detail about not only how to help a shop for our mattress, but made specific recommendations based on our needs. Amazing selection and very fast delivery. Thank you so much.
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Posted 1 month ago
First thing I noticed while shopping online at NM was how easy it was to compare things like mattress features, etc. It saved me a lot of time and searching. Next was choice: NM offered more mattresses of every style/type; outstanding selection. And then the prices: I saved HUNDREDS of DOLLARS by buying my mattress online at National Mattress. The only thing I messed up on was: when I finalized payment I accidentally clicked "pick up at store" (I wanted delivery). So I called their 1-800 number, and they corrected it IMMEDIATELY on the phone, and even verified free delivery the same week! When it came time for delivery, they phoned about 25 minutes ahead of the scheduled time, and said they'd be here shortly, which they were. Polite, fast, and the mattress is beautiful. Exactly what we wanted, comfort is superb. We won't be returning this BUT if I want to, they said there's a 365-day return policy where I can have them take it back with a 100% refund. You can't beat that! I'm a truly satisfied customer. Highly recommended. A 5-Star business.
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Posted 1 month ago
The store has a huge selection of mattresses, bed frames and accessories. This is the largest store that I have been to that caters just to mattresses. Very clean, great customer service and an amazing choice in products. I was impressed that they had exactly what I was looking for making my purchase stress free without having to look at products that didn't suit me. If you need a mattress this is the place to go to and you definitely will not be disappointed. Thank you to the staff!
Helpful Report
Posted 1 month ago
Absolutely amazing service! The two staff members we worked with were incredibly helpful and informative. We visited the warehouse to try out the specific mattress we had in mind, and the salesperson was awesome, very thoughtful and well informed- it made it a very smooth and easy buying experience. 10/10!
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Posted 1 month ago
Great customer service. Great selection and great prices. Staff very knowledgeable.
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Posted 1 month ago
I recently purchased an extra firm mattress from National Mattress and I’m very happy with my purchase. The mattress provides excellent support, feels well-made, and is very comfortable for anyone who prefers a firmer sleeping surface. The staff were helpful and the buying process was smooth and hassle-free. Great quality at a reasonable price. I would definitely recommend National Mattress to anyone looking for a comfortable and supportive mattress.
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Posted 1 month ago
Ordered our full size mattress for a new Murphy bed over the phone. Quick and easy, free delivery in two days.
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Posted 1 month ago
Excellent fast service. Mattress was delivered on time and the delivery person was very curious and helpful. Mattress is so comfy. I would buy from them again!
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Posted 1 month ago
This is my second mattresse and I am very pleased with the quality of the mattresse and the service.
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Posted 1 month ago
Very professional, amazing prices, super efficient!
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Posted 1 month ago
Very comfortable mattress. Great salesman
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Posted 1 month ago
Had a great experience picking out our latest mattress with excellent customer service, friendly staff and timely delivery that you can track. Couldn’t have asked for more!
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Posted 1 month ago
Loving our new mattress. The sales associate was great, described what we were looking for and left us to browse and recommended a few options.
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Posted 1 month ago
Staff was very healthy and efficient. Great recommendations and delivery was really quick
Helpful Report
Posted 1 month ago
National Mattress Canada is rated 4.8 based on 17,801 reviews