National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 18,557 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 18,557 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 21st September 2026

1272

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and product selection! Jevon has been very helpful, knowledgeable and courteous. The fact that staff don’t earn commission is also excellent so there is little sales pressure. Finally, everything is Canadian made and the markup is reasonable (think 50% or more savings over competing big brands). Definitely recommend!”

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Posted 1 month ago

“Very huge collection of mattresses and also very informative display on each mattresses. I ordered NM king size extra firm traditional foam mattress and it was very good quality and perfect for my back issue. I found what I need and the staff was also very supportive. Highly recommended.”

National Mattress Canada 5 star review on 30th August 2026

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Posted 1 month ago

“National Mattress offered a good price for my purchase of Sealy mattress. Arnold is very nice and helpful. He gave good advice for us to choose he right mattress.”

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Posted 1 month ago

“Genuinely impressed by the ease of it all, from the hassle free assistance to the genuine desire to help us get the product we needed, not the most expensive thing. Very happy with the purchase, with special thanks to Pavan on Dundas.”

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Posted 1 month ago

“Very helpful and professional. Markham warehouse is very clean and organized. I will definitely be back in the future for mattresses for the family.”

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Posted 1 month ago

“Service was very good. Staff was very knowledgeable and there are a ton of mattress options available. They forgot one of the mattresses at the warehouse upon delivery, but had it delivered the very next day.”

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Posted 1 month ago

“Suraj S was an exceptional sales person who has knowlegable and patient and very big part of why we purchased from National Mattress.”

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Posted 1 month ago

“Delivery was great but bit of a stain in middle of mattress.”

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Posted 1 month ago

“Excellent!”

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Posted 1 month ago

“nice atmosphere and shopping experience”

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Posted 1 month ago

“Great experience at National Mattress. They have a great variety of mattresses, and the staff was really helpful without being pushy. They took the time to answer our questions and helped us find what we were looking for.”

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Posted 1 month ago

“Very helpful in-store customer support! The representative was knowledgeable and gave good advice. I was able to test many mattresses that fit my price range, comfort level, and addressed my sleeping concerns.”

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Posted 2 months ago

“Mattress came quick and is extemely comfortable!!!”

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Posted 2 months ago

“Great customer service, reasonable prices, fast delivery, and, most importantly, Canadian-made.”

National Mattress Canada 5 star review on 28th August 2026

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Posted 2 months ago

“Overall, we had a very good experience. The staff were friendly, knowledgeable and helpful, gave us plenty of time to test different mattresses, and clearly explained the sleep trial and return policy. They were also very helpful when it came time to load the mattresses into our vehicle. The main frustrations were with the website rather than the in-store service. The inventory shown for the store we selected apparently reflects inventory for the broader region rather than that specific location, so we ended up having to visit two different stores to get the mattresses we wanted. It would be much more useful if the website showed actual inventory by store. We also found the advertised free delivery “as early as tomorrow” a little misleading, since there was no delivery availability for several days. We ended up choosing store pickup instead. The in-store service itself was very good. Improving the accuracy of the online inventory and delivery availability would make the overall experience much better.”

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Posted 2 months ago

“Great service and an awesome purchase.”

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Posted 2 months ago

“Knowledgeable staff. Had a lot of mattresses on display and we were able to test out a few of them and take our time. Overall, a good experience.”

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Posted 2 months ago

“★★★★★Great Mattress, Great Price, and Even Better Service! Buying a mattress can be a bit of a gamble — but this experience was a definite win. I recently purchased the Springwall Kellie Euro-Top King Mattress from the National Mattress Outlet+ on Kitimat Road in Mississauga, and I couldn’t be happier with the entire experience. The mattress is exactly what I was looking for — comfortable, supportive, and feels like the right balance of firmness and comfort. After sleeping on it, I’m very happy with my choice. What really stood out, though, was the service from start to finish. The team made the buying process easy and straightforward, and the delivery experience was excellent. The delivery crew arrived as expected, handled everything professionally, and — importantly — removed my old mattress from the bedroom without any hassle. That made the whole experience incredibly convenient. It’s refreshing to deal with a company where the product, price, and service all deliver. A big thank you to the National Mattress team at the Mississauga Outlet+ on Kitimat Road and the delivery crew. I’m very pleased with my purchase and would definitely recommend National Mattress to anyone looking for a new mattress without the usual stress of buying one. 5 stars all around! ⭐⭐⭐⭐⭐”

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Posted 2 months ago

“Customer service above and beyond. Alex and Jasmine were both very helpful and knowledgeable. I highly recommend National Mattress Barrie.”

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Posted 2 months ago

“The process was straightforward and seamless, and I particularly appreciated the comprehensive catalog that provided full specifications for each mattress, however, the delivery and handling of the mattress could be better.”

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Posted 2 months ago

National Mattress Canada is rated 4.8 based on 18,557 reviews