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National Mattress Canada Reviews

4.8 Rating 18,557 Reviews
96 %
of reviewers recommend National Mattress Canada
4.8
Based on 18,557 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read National Mattress Canada Reviews
Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

Write Your review

National Mattress Canada 5 star review on 21st September 2026
Ene I
National Mattress Canada 5 star review on 21st September 2026
Ene I
National Mattress Canada 5 star review on 29th August 2026
Tara B
National Mattress Canada 5 star review on 29th August 2026
Tara B
National Mattress Canada 5 star review on 23rd August 2026
Jamie R
National Mattress Canada 5 star review on 23rd August 2026
Jamie R
National Mattress Canada 5 star review on 23rd August 2026
Julienne S
1272
Anonymous
Anonymous  // 01/01/2019
“Great service, friendly and helpful staff. They have a large selection to choose from, and competitive pricing made this the place to get my new mattress from!”
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Posted 2 months ago
“The variety of selection, shop location and floor plan and staff cooperation was excellent!!”
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Posted 2 months ago
“Great customer service in store. Very knowledgeable staff”
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Posted 2 months ago
“Mattress is great, can't beat the price and quality. Also happy it's made in Canada. Had some technical difficulties choosing a delivery date on the website so just chose pick up instead. Called customer service after and they helped me switch to free delivery. Delivery drivers were also great, got a text with a time slot and then a text when they were close.”
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Posted 2 months ago
“Excellent Serta Mattress, Best rest I had over a decade ago real upgrade from a memory foam mattress, The Serta Mattress doesn't trap heat , Very comfortable mattress, I got the Firm model I sleep on my side no issues. I recently injured my back at work the Serta mattress really relieved my lower back pain, mattress has a nice softness its hard to explain i truly recommend this mattress to everyone. I like the fact i have 10 years warranty. National Mattress company has the best exceptional customer service i have come across . The delivery driver very friendly. Whom ever is reading this review don't hesitate buy this mattress. Great investment!. Thank You National Mattress for saving my back”
National Mattress Canada 5 star review on 25th August 2026
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Posted 2 months ago
“The service was friendly and helpful and we received our mattress quickly and with zero hassles!”
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Posted 2 months ago
“Went into the Mississauga branch, super fast service, delviery was on time, 10/10 would go here again.”
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Posted 2 months ago
“It turned out to be a hidden gem for us. It took only 10 minutes to decide on our purchase and everything else went very smoothly. Thanks to the sales man we were out of the store in literally 20 minutes compared to hours that we have spent in other stores. Our guide understood our needs and just took us to the exact mattress. No showing off other stuff. HE KNOWS HIS JOB LIKE THE BACK OF HIS HAND. Literally 20 minutes, paid and done can you imagine.”
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Posted 2 months ago
“Everything was fine. Purchased Spring wall Pocket coil king mattress from Markham location. Henry was amazing. Quick and easy transaction. Delivery was as promised.”
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Posted 2 months ago
“The staff was really friendly and helped me select the mattress that fits my need best. There was no pressure to go for a specific brand and it really feels like the choice was mine in the end. Will definitely go with National Matress in future too.”
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Posted 2 months ago
“Good experience overall in terms of service and delivery”
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Posted 2 months ago
“Great help from the sales person, answered all our questions.”
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Posted 2 months ago
“great sales experience”
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Posted 2 months ago
“Firm and finally getting better quality of sleep.”
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Posted 2 months ago
“Very Good company. Return and exchange policy is excellent, total peace of mind.”
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Posted 2 months ago
“Absolutely stellar experience! Staff at the Markham Outlet (including Andrew) were very helpful without any pushiness, delivery was super fast, and we ended up paying a third of what Sleep Country quoted for a similar quality mattress. I don't understand why anyone would prefer to shop at a traditional mattress store.”
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Posted 2 months ago
“Great selection to try, very friendly staff.”
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Posted 2 months ago
“Easy to shop, try mattresses out, and get free delivery.”
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Posted 2 months ago
“Great customer service, understand our need. Not only pushing us to buy expensive one”
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Posted 2 months ago
“Was able to get a comfortable mattress without breaking the bank”
Helpful Report
Posted 2 months ago
National Mattress Canada is rated 4.8 based on 18,557 reviews