National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 18,243 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 18,243 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 9th September 2026

1276

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is my third time purchasing a mattress from National and the customer service is always done with professionalism. They took the time answering my questions and delivery was a smooth process.”

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Posted 1 month ago

“Alex was awesome and helped me find a great mattress and pillow!”

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Posted 1 month ago

“Staff was very helpful and professional. Good selection in the Kitchener store to pick from.”

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Posted 1 month ago

“Found out about National Mattress while browsing the Internet and saw that they have excellent reviews. We were looking for a new mattress for my daughter's room and Shivam was very helpful explaining the different features of different brands while my daughter tested them out. We found a Beautyrest mattress on sale for a great price, and we were told delivery would be possible in just two days. The delivery team were friendly and professional and arrived on time. My daughter is thrilled with her new mattress and I would highly recommend this store!”

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Posted 1 month ago

“Excellent service, I give very good recommendations.”

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Posted 1 month ago

“All the mattresses were sorted in a good and simple way to test and compare, and also the sales representatives were so informed and helpful. Also, the prices were cheaper than other places”

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Posted 1 month ago

“Eden, our Sales Representative was amazing. His product knowledge and customer service was exceptional.”

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Posted 1 month ago

“Very seamless experience to purchase the mattress and pillows from them. Delivery estimated was accurate and would highly recommend them for quality of the mattress and were advised right on our needs and choice.”

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Posted 1 month ago

“Our long hunt for a new mattress finally came to a conclusion at NM Steels Avenue North York. Not only did they have a lot of stuff (from multiple brands) for us to try but their delivery/exchage/return policies are super convenient. Additionally, the extremely friendly & helpful staff (thanks Jevon) and some of the best rates that we've seen throughout our search, we couldn't be happier! Keep up the great work!!”

National Mattress Canada 5 star review on 20th July 2026

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Posted 1 month ago

“The staff were very helpful and service was fast. Hope the delivery will be as efficient.”

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Posted 1 month ago

“Lots of mattresses to choose from at all price points. Wayne was very helpful and gave us time and space to discuss options and make our decision.”

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Posted 1 month ago

“Great service. Knowledgeable staff.”

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Posted 1 month ago

“The staff was very amazing and help me with all the questions and confusions for the purchase. They also explained the return policy very well.”

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Posted 1 month ago

“Yaman greeted me happily even though I came 15 mins before closing. So patient and recommended the right bed on my budget. I bought a really good mattress topper and needed a semi firm /feel more like medium mattress for my daughter with low vocs. I love the recommended. Thank you .”

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Posted 1 month ago

“The customer service is really good. The price is also genuine. And they have a lot to choose from.”

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Posted 1 month ago

“Very good customer service. Good prices.”

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Posted 1 month ago

“Very quick delivery of mattress we saw 2 days before. We went in the afternoon Salesman said he was sorry it couldn’t be delivered the next day!”

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Posted 1 month ago

“Will was very helpful in making our decision at the Kitchener location. Delivery was quick. Thank you”

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Posted 1 month ago

“The quality of the mattress is good and got very excellent service at store and delivery”

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Posted 1 month ago

“National Mattress had exactly what we’d been looking for for the past year and a half. After just one night sleeping on our new mattress, we’ve already noticed a difference in our sleep quality, posture, and how we feel overall. I’m not usually one to leave reviews, but Wayne and his team truly went above and beyond. When delivery and transportation became an issue, Wayne didn’t hesitate to give us a few extra days to figure things out, and he even helped us get the mattress home in the end. From the outstanding customer service to the great pricing and an amazing product, the entire experience was exceptional. I highly recommend National Mattress—10/10!”

National Mattress Canada 5 star review on 19th July 2026

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Posted 1 month ago

National Mattress Canada is rated 4.8 based on 18,243 reviews