National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 13,086 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 13,086 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

rafal@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 22nd May 2025

297

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Instead of going to the "big names", we decided to give National Mattress a visit earlier this week. Tucked away on a quiet side-street (Kitimat Rd. - Mississauga), the outlet was easy to find even without a GPS. We were met by a young man who introduced himself (Ben), made couple of pleasant, welcoming comments and asked what type of mattress we were looking for. We explained our basic requirements - he listened carefully and then took us to the section where there were a wide-selection of Queen mattresses. He asked us to walk around, sit or lie down on the mattreses to determine which met our needs and that he would come back in 10 minutes or so. He also explained how the info-card on top of each mattress was to be interpreted and that we can call him if any additional information was needed. We walked around the area for a good 15 minutes and then narrowed down our choice to 3 mattresses - Ben then went over the features & benefits of each of them, answered our questions patiently and helped our decision making process. We finalized the deal soon after and he offered to carry the mattress to our car (as we opted out of the free-delivery option). We also purchased 2 pillows at check-out time. The billing process was smooth and quick and Ben delivered helped load the mattress into our vehicle. Excellent service, competitive price and we are pleased with our decision to visit National Mattress. We are looking forward to a wonderful sleep tonight !!”

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Posted 1 month ago

“Good and affordable.”

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Posted 1 month ago

“I must say I was very happy with the service , my wife and I we love the mattress .”

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Posted 1 month ago

“The guys at the front desk at the North York location were very kind and helpful. I am glad I found this place and will definitely go back again to see the wide selection of mattresses!”

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Posted 1 month ago

“Great prices, and quick shipping. Highly recommend.”

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Posted 1 month ago

“Thanks Hayden from Barrie store. Professional services and delivery.”

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Posted 1 month ago

“Henry at the Markham location was nice, honest and helpful. The mattress prices here are wonderful, would come again!”

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Posted 1 month ago

“I tried it at the store, ordered online, and it arrived on the date I scheduled. Light, Cozy, soft-firm.. Great! as we tested in the shop.”

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Posted 1 month ago

“Was able to test out mattresses in store and get it delivered quickly. Reps in store were very helpful. It would be good if the delivery time frame was more solid as it kept updating as the minimum time was passed. For example started with 10am-12pm, at 10am it changed to 10:15-12:15, at 10:15 changed to 10:30-12:30. The mattress did get delivered in the initial 10-12 window which was good.”

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Posted 1 month ago

“Quick delivery, staff at Mississauga location was helpful, and the mattress is very comfortable!”

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Posted 1 month ago

“The whole experience buying my mattresses here, has been very positive. From the purchasing to the sleeping on it, we are very pleased on the professionalism and great quality of the mattresses.”

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Posted 1 month ago

“First time,I brought mattress from national mattress store My experience is very well .”

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Posted 1 month ago

“arnold is a good sales. very knowledgeable”

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Posted 1 month ago

“Staff was friendly and knowledgeable helping me choose a mattress to suit my needs and budget. I appreciated all the communication ensuring a smooth delivery that was on time. Made me feel that my time is valuable too.!”

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Posted 1 month ago

“Great place to visit and try the mattresses. No one there to pressure you to buy anything and the prices are the best around.”

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Posted 1 month ago

“Excellent prices, quick delivery... Many products are made in Canada to boot!”

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Posted 1 month ago

“I ordered my mattress online from National Mattress and the whole process was smooth and easy. Their website was user-friendly, and I appreciated the detailed product descriptions and reviews. Shipping was fast, and the mattress arrived in perfect condition. Super comfortable and exactly as described—I’m really happy with my purchase and would definitely shop here again! Only downside was that the delivery was delayed by 2 hours.”

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Posted 1 month ago

“Excellent mattress. Ordered extra firm for back issues. Helping me to sleep fine during the night.”

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Posted 1 month ago

“If I was shopping for my own bed, I would have had a difficult time choosing because everything is still in plastic bags. Luckily I was buying mattresses for a short term rental suite so I chose based on description and online research.”

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Posted 1 month ago

“Was able to walk in find exactly what we were looking for. Needed a mattress ASAP and National Mattress had exactly what we were looking for. The sales staff was very knowledgable didn't try to over sell at all. I would say that we were in the store no more then 15 minutes. Very very happy with our purchases.”

Helpful Report

Posted 1 month ago

National Mattress Canada is rated 4.8 based on 13,086 reviews