National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 18,244 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 18,244 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 10th September 2026

1277

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“National Mattress had exactly what we’d been looking for for the past year and a half. After just one night sleeping on our new mattress, we’ve already noticed a difference in our sleep quality, posture, and how we feel overall. I’m not usually one to leave reviews, but Wayne and his team truly went above and beyond. When delivery and transportation became an issue, Wayne didn’t hesitate to give us a few extra days to figure things out, and he even helped us get the mattress home in the end. From the outstanding customer service to the great pricing and an amazing product, the entire experience was exceptional. I highly recommend National Mattress—10/10!”

National Mattress Canada 5 star review on 19th July 2026

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Posted 1 month ago

“Fair price, good quality, good delivery, good terms. Too many options though, very confusing to pick a mattress.”

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Posted 1 month ago

“I visited National Mattress purely on bases of reviews, and they did not let me down. JUN L was kind enough to understand my issues and suggested mattress according to my needs. I will be honest here, I had back pain since months due to sleeping on a mattress that did not suit me and the moment I slept on CHIROFOAM XF mattress my back pain was gone in just 1-2 days. 5stars for the quality they are providing.”

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Posted 1 month ago

“They have the cheapest Natura latex pillow I could find, much cheaper than ther competitors online.”

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Posted 1 month ago

“The staff were amazing gave me good directions accolades me with a very reasonable purchase that fit my budget great clean stor delivered on time and efficiency”

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Posted 1 month ago

“I have had the pleasure of dealing with Suraj shopping for a mattress. I came in knowing features of what I wanted and from that he expertly guided me to various brands with different price ranges. I ended up buying a Canadian brand that was most comfortable for me. Highly recommend National Mattress.”

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Posted 1 month ago

“Amazing customer service and support. Love the 365 days trial with exchange up to 2 mattresses can’t be beat. Very helpful support as they’re expensive but long term use essential item. Website is also easy to find the mattress you’re looking for or get help in matching to best one fits your needs. I recommend to anyone and will for sure be back for any future purchases.”

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Posted 1 month ago

“Chose to use this company based on referral of friend who cited high quality and good prices. Did some research and comparison to some of the more boutique type stores/online companies and confirmed that this was the way to go. Could have done it all online but chose to go to Mississauga site. Salesperson was very knowledgeable and not at all pushy. Mattress chosen was not in stock but delivered for free 48 hrs later and we got 30% off accessories.”

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Posted 1 month ago

“I had been looking for a mattress for almost 2 months and visited all the known stores before I came across National mattress on an online search. I ended up visiting 2 locations - North York and Markham. Walking in through the doors is like walking into a warehouse. There are no pretty lights or rooms set up but there is a lot of choice with all major brands available, well trained staff and no pressure or up selling. At both locations, I was very impressed by how I was greeted and the knowledge that staff (Jevon and Henry) shared with me. I was encouraged to wander round and try out the mattresses and ask as many questions as I wanted. Prices are excellent compared to the big stores and there was no pressure to buy. Delivery was efficient and timely with the ability to track your delivery van online. An excellent experience and I have already recommended National mattress to friends and family for their excellent service and prices. Compliments to upper management on your staff - you must be doing something right!”

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Posted 1 month ago

“Arnold W. is an absolute asset to this company and deserves every bit of recognition! He didn’t just meet expectations, he completely blew them out of the water with his professionalism, work ethic, and genuine care. He went so far above and beyond to help me that I will be a customer for life solely because of him, the amazing prices and quality mattresses.”

National Mattress Canada 5 star review on 18th July 2026

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Posted 1 month ago

“Great service”

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Posted 1 month ago

“Good mattress.”

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Posted 1 month ago

“When trying to call the final an update on your order or an ETA seem to make them very confused and the person on the phone wasn't very professional Had to request a copy emailed to be able to get the receipt Was delivered and left on front door with boxes ripped open But the actual mattresses seem to be decent quality will update if I have any issues but so far so good Left them for 3 days to expand before attempting to try them”

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Posted 1 month ago

“National Mattress took much of the stress out of purchasing a new mattress. There were a nice selection of mattresses to try. The staff were knowledgeable, friendly and helpful. The entire process of ordering and setting up delivery date was smooth. Great value, service, and people.”

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Posted 1 month ago

“Purchased a boxspring and mattress set and a bed frame. Customer service was excellent. Just waiting for items to come in as the mattress was out of stock.”

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Posted 1 month ago

“Shivam in KW did a great job to help us select our mattresses this week very friendly, helpful, not aggressive. We believe we got a very fair deal. Delivery set for tomorrow. Hopefully it goes as well as the sales process.”

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Posted 1 month ago

“Great help. No rush or pressure to buy and answered all my questions. I ordered a king size”

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Posted 1 month ago

“Have not tried it yet bc we are still renovating but so far we really liked the service we received. Delivery was quick as promised!”

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Posted 1 month ago

“We'd never shopped there before, and were curious so we went to the showroom in Markham. There was a huge selection and very knowledgeable staff (thank you, Arnold). I went back a second time once we'd narrowed our choices down and spent more time there trying out the mattresses, and again, Arnold was extremely patient and helpful. Their customer satisfaction guarantees are terrific and very reassuring as it's a big purchase for us. We're looking forward to getting our new mattress!”

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Posted 1 month ago

“We had a great experience. Jevon was super knowledgeable, very honest, and not pushy at all. He was everything you would want in a salesperson. This store had so many quality mattresses we liked that it was difficult to decide at first, but he guided us to make the right choice for us.”

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Posted 1 month ago

National Mattress Canada is rated 4.8 based on 18,244 reviews