National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 18,557 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 18,557 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 21st September 2026

1272

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The team was extremely helpful - allowed me to try all the mattresses & provided a lot of good insight & intel so I can compare & contrast accordingly”

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Posted 2 months ago

“The process of buying a mattress was extremely easy, and the staff were friendly. I am also enjoying the quality of the mattress.”

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Posted 2 months ago

“I love the mattress. But our experience with National Mattress was less than stellar. Originally ordered July 13. Was told the mattress was on back order but approx delivery date was July 25. I reached out July 29 and was told mattress stock would arrive first week of August. I’d receive info about delivery shortly after. On August 6 I reached out again as no update from National Mattress. I received no reply. I reached out again August 11. Again no reply. I called on August 12 and was told that stock was delayed until end of August. I requested to switch my order to an “open bag” mattress available on the website with next day delivery. I received the delivery live update link August 12th in the evening. By 8am on August 13, the delivery was showing as not scheduled. I called customer service and was told everything was booked properly but my mattress wasn’t on the truck. Delivery was rescheduled for August 14 and I received the same live delivery notice in the evening of the 13th. By 8am on the 14th, again my delivery was randomly cancelled. I called customer service August 14 @ 10:30am and was again told everything was booked properly so they would contact their manager to get things looked at. At 6:30pm I hadn’t received an update so I called back. The agent had no record of my earlier call and conversation and again said they’d escalate my complaint to management. August 15 I received notice that delivery was scheduled for August 17. August 16 I received a call saying that there was an issue with the warehouse and my delivery would be rescheduled for August 19. Finally today, August 19, I received my mattress! Again, so so happy with the mattress. But wouldn’t recommend ordering through this company due to the issues with communication, lack of product, and delivery hassle.”

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Posted 2 months ago

“Excellent”

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Posted 2 months ago

“The fast delivery time of the mattress, box spring and frame is misleading on your website. The reason I ordered from National Mattress was because of the advertised quick delivery time. I was told today from Customer Service staff that the order won’t be delivered until next week now. This doesn’t help my mother in law who recently had hip surgery and now has to wait another week for a bed that should already be delivered. Disappointed.”

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Posted 2 months ago

“Eden was great to help us out.”

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Posted 2 months ago

“After a week, I’m still waiting for the mattress to arrive at the Markham store. I was told one day or 2”

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Posted 2 months ago

“Budget friendly mattress, with diverse collection”

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Posted 2 months ago

“I purchased a mattress at National Mattress in Hamilton. The was very knowledgeable and found the perfect and budget friendly mattress. The delivery date was fast (next day) and the delivery service exceeded my expectations. Definitely recommend National Mattress company.”

National Mattress Canada 5 star review on 19th August 2026

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Posted 2 months ago

“Staff was very friendly and the prices were the best compared to the bricks and Leon’s!! And received next day delivery so not much waiting time on the purchase! Overall I Had an excellent experience”

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Posted 2 months ago

“They have a wide selection for every budget. Buying a bed online is the worst decision anyone can make because you dont know what youre getting. For a one stop shop and peace of mind, National Mattress truly the place to shop. You get the most for what you pay for without the gimmicks. They are professional and know the importance of getting the best rest by getting the right fitting bed.”

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Posted 2 months ago

“Very comfortable and supportive! Fast shipping!”

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Posted 2 months ago

“Grateful for the service.”

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Posted 2 months ago

“Gregory at the Barton St store in Hamilton was very helpful to me in my selection of a new mattress. I bought a great mattress at an excellent price and it was delivered on time just 2 days later. A wonderful.buying experience. Great job, National Mattress !”

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Posted 2 months ago

“We had to get a new mattress in a hurry because of surgical requirements. The showroom had many for us to try, and found one that was in stock. There are a lot of backorders. The salesperson Henry was very helpful in helping us find a mattress which was delivered the following day.”

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Posted 2 months ago

“Good experience. I visited the Kitchener store and was able to check out the variety of mattresses. There was no pressure to buy and I found a mattress I liked. It was just delivered, less than a week later and I'm hoping I'm going to be very happy with it, can't wait to go to sleep tonight on a new soft, cushy mattress!”

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Posted 2 months ago

“I worked with Jun on getting a new mattress after my old one started to feel bad. He was great, very calm and didn’t push me to buy one or another. But he also was great at making suggestions. The pressure-free sales environment is a unique experience in the GTA for me. I much appreciated not feeling like he wanted me to get in and out as soon as possible, or buy something I didn’t need.”

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Posted 2 months ago

“I am really impressed with this mattress! The firmness is absolute perfection, and for the first time in a long time, I am finally getting a great night’s sleep. It provides incredible support when sleeping on my back, and to my surprise, it’s also very comfortable when sleeping on my side with zero pressure points. It just feels amazing overall. Highly recommended!”

National Mattress Canada 5 star review on 18th August 2026

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Posted 2 months ago

“This is an honest review of my experiences at National Mattress. If you are in need of a new quality high end mattress and or box spring, you must go to National Mattress at 842 Victoria street Kitchener before even going to the Brick, Leon’s, mattress surplus etc… You will find all types of mattresses laid out in the huge store available to try, and the price will blow away All Competitors by far. The staff is extremely helpful, friendly, and never pressure you to buy from them. They want you to be completely satisfied with your purchase, and hope you will tell friends & family, and also hope you will too come back. Don’t hesitate, go to National Mattress today… Trust Me, I have bought from there 3x… You Won’t Be Disappointed 😃 Kelly G”

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Posted 2 months ago

“Logan was very helpful and very patient while we made a decision about which mattress to purchase. The delivery people were courteous and on time.”

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Posted 2 months ago

National Mattress Canada is rated 4.8 based on 18,557 reviews