National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 16,170 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 16,170 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 10th January 2026

1232

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Besides the checkout being a little complicated (it kept saying it wouldn’t deliver to my address, but then on my final attempt it worked 😅) the mattress was delivered to my front door. No complaints yet!”

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Posted 1 month ago

“Very knowledgeable staff. The price is reasonable and delivery is very flexible!”

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Posted 1 month ago

“Alexander provided excellent customer service at the Barrie location. Quality of NM brand Mattress is also great!”

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Posted 1 month ago

“Seamless customer service and delivery.”

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Posted 1 month ago

“Love it! They were so helpful and pleasant including the delivery people. Would definitely buy from the again.”

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Posted 1 month ago

“I have purchased 7 mattresses from national mattress and must have recommended half a dozen people to their store. Very good variety, excellent prices and customer service”

National Mattress Canada 5 star review on 1st December 2025

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Posted 1 month ago

“These mattresses are of a very high quality Highly recommended!”

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Posted 1 month ago

“Needed Support, so I reached out and was assisted by Terry. Thank you for the help. Appreciate it”

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Posted 1 month ago

“Very good support from the lady who served us in the shop,”

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Posted 1 month ago

“I got a Extra firm euro top mattress twin... It's very comfortable and keeps my back straight. It was $280 after tax for a high quality mattress. Yaman The sales guy at Steele's and pine valley was nice and to the point. They had the mattress in stock luckily and I was able to walk it out. They gave a free delivery included in the price on the next day.the mattress was rolled so easy to transport as well. I really love this mattress.thanks again.”

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Posted 1 month ago

“The sales associate was exceptionally helpful. Prices are very reasonable. Mattress was supposed to arrive in 1-2 weeks. Called after 2 weeks and was told it would be arriving in 1-2 weeks. Everything else about the company seems great, but I wish they had better tracking/estimates”

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Posted 1 month ago

“Ben K. Was awesome! Did a great job guiding us and impacted our decision to buy there and then.”

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Posted 1 month ago

“The guys were super responsive and timely with their delivery. Once they found out it was for my elderly mom who needs her bed higher they even asked me if I was sure this was the right height and double-checked with me. They brought it inside the lobby with no bumps or scratches and were so polite and kind.”

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Posted 1 month ago

“Very good experience. We went to the store at Steels Ave. A lot of mattresses to choose and diffrent brands and qualities. We found the mattress that we needed. Big thank you to Yaman A. that was very helpfull, professional, polite and patient on answering all our questions. Highly recomended.”

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Posted 1 month ago

“Amazing collection. Perfect for types, soft, plush, firm, extra firm. The mississauga location outlet has a wonderful and helpful team. They are patient enough to explain the pros and cons of the mattress along with useful suggestions. Definitely recommended for mattress purchase.”

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Posted 1 month ago

“Originally, I was impressed with the price, quality and service when I first bought a mattress for my youngest son when he moved out a few months ago, that I just purchased a second one for my eldest who is moving out this week. Unfortunately, within an hour of delivery, my son determined the box spring was too high and disproportionate to the bed frame and decided not to use it. I called to ask if we could return it. They refused because he had taken the plastic packaging off it. This was within an hour of delivery!!! I can't see how they can possibly take back a mattress with their 100 night sleep trial guarantee... so this must be a scam. Do they really expect you would keep the plastic wrapping on a mattress to sleep on??? It's not like we wanted a refund on the boxspring, just an exchange for a low profiile one. I will never do business with this company again.”

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Posted 1 month ago

“Great selection, and staff is very helpful, kind and patient.”

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Posted 1 month ago

“I recently made a purchase, never heard anything regarding the delivery. I’ve had to call several times and still there is no eta on the delivery of a product after weeks of purchase. Now the price of the product has dropped and I still haven’t even been contacted by your third party “gobolt” for delivery. I’m not happy about his experience at all. I’m still in limbo…”

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Posted 1 month ago

“Great staff. And a good selection of mattresses. Helped place an order via phone and delivered within a day at my convenient timeslot. Would recommend to anyone looking for that “perfect” mattress”

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Posted 1 month ago

“I was in & out in less than 15 minutes with a new matress and box spring. Not only were the staff great, the price was AMAZING!!! $316 INCLUDING DELIVERY...THANK YOU!!!”

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Posted 1 month ago

National Mattress Canada is rated 4.8 based on 16,170 reviews