National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 18,557 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 18,557 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 21st September 2026

1272

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recently came to the Barrie location to purchase a mattress. The girl working was very helpful with even taking down some mattress we saw online but were not on the floor so that we would try out and narrow down our purchase.”

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Posted 2 months ago

“amazing mattress”

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Posted 2 months ago

“A bit of a mixup in the email address (unsure how?) which could of been corrected easily by phoning us. They told me when they would email me. When I didn't get an email in that time frame, I phoned instead.”

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Posted 2 months ago

“I walked into the Kitchener location and was really surprised with the organization and the selection within the store. The sales rep was very helpful in finding the correct mattress very quickly. I'm very pleased to find out that they provided free delivery the very next day. The mattress quality is excellent and will last many years to come. The warranty in return policies are incredible as well. Thank you National Mattress for this great experience. Will definitely recommend two friends and shop again.”

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Posted 2 months ago

“Second purchase from National Mattress. Easy to deal with, excellent customer service service and value for your dollar what more could you ask for.”

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Posted 2 months ago

“Our experience with National Mattress was great! This is the third mattress we have bought from here and we will keep coming back!”

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Posted 2 months ago

“The sales rep knew the products well and helped us make an informed decision.”

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Posted 2 months ago

“Wayne was very good in explaining to us the different mattresses and gave us time to test and ponder.”

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Posted 2 months ago

“Delivery was terrible. The mattress was damaged in its original plastic bag.”

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Posted 2 months ago

“I discovered National Mattress doing a google search and I am so happy I did!! The warehouse staff were super helpful and the selection of mattresses available for a trial was awesome! It allowed us to find our perfect mattress and we are very pleased. We have slept on it for 2 nights now and its so incredibly comfortable. Thank you National Mattress for for helping us.”

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Posted 2 months ago

“There was no sales pressure when we picked the mattress. We were introduced to the huge warehouse with all the mattresses laid out for tryout. The warehouse was separated into different sections according to price range making it easy to choose our targeted mattress. Each mattress was labelled clearly, material, firmness, number of coil etc. It was a pleasant experience to purchase our mattress.”

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Posted 2 months ago

“Great mattress and great service from Alex in Barrie. We are very happy with our purchase.”

National Mattress Canada 5 star review on 14th August 2026

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Posted 2 months ago

“Mattress seems great, the store associates were super helpful, but this was some of the worst delivery I’ve ever had - there were multiple issues.”

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Posted 2 months ago

“Pretty good experience.”

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Posted 2 months ago

“Your staff Arnoldbis very helpful to help us to get the correct mattress and pillows. He's very friendly and gave us appropriate informations to save our time and felt less stressful.”

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Posted 2 months ago

“Great staff”

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Posted 2 months ago

“Arnold was such a great help. I am so excited to try my new mattress. Love the fact that they have free delivery and free exchange in case I don’t end up matching with the mattress. Very clean and service was good.”

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Posted 2 months ago

“The service was excellent, I would definitely recommend it.”

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Posted 2 months ago

“My experience at the North York location was great! Jun helped us out even though they were going through a reorganization of the store and found us a mattress that’s a great fit. Hopefully delivery goes well too!”

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Posted 2 months ago

“The staff was really helpful in assisting us with all our concerns and questions, and helped us in picking the right mattress for us. I highly recommend National Mattress for affordable and high quality mattresses, as well as top-notch customer service.”

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Posted 2 months ago

National Mattress Canada is rated 4.8 based on 18,557 reviews