National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 18,247 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 18,247 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 10th September 2026

1278

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service and fast delivery. Thanks National Matress.”

Helpful Report

Posted 2 months ago

“The in-store experience was pleasant - we got to try out the mattress before purchasing it. Very professional sales rep - not commission based, so no bias when it comes to quality guidance. Looking forward to trying out the mattress.”

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Posted 2 months ago

“Very good customer representative”

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Posted 2 months ago

“Haven’t received mattress yet, was told will take 4-6 weeks to deliver”

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Posted 2 months ago

“I had great experiences at Markham store and online customer service”

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Posted 2 months ago

“The first store I called said they didn't deliver to my area and when asked, they told me no other store does. I found another store and they said yes we deliver, so first not so good experience. Ordered and promised 13 matresses and only showed up with 12. Was difficult to find out the details about why this was. Friendly service and quick delivery, we have yet to see how comfortable and durable these will be.”

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Posted 2 months ago

“If you know what brand you want and what style, it's really worth going here first to see if you get a significant deal. I like how they're so chill and they don't pressure you into a sale but they are there to help if you need them.”

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Posted 2 months ago

“Excellent customer service. Jun L. worked within our budget to suggest the perfect matress for our needs. Delivery was prompt; next day and on time. Rick, Mississauga”

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Posted 2 months ago

“I ordered online and the delivery was fast and efficient. The delivery guys were very professional. I had to do an exchange, and we are still in the process but it has been very smooth and they are good to deal with.”

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Posted 2 months ago

“Service was very good, but availability on some of the mattresses were limited.”

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Posted 2 months ago

“great! found a mattress i like at an affordable price”

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Posted 2 months ago

“I've bought several mattresses here and everytime it's a great experience, stress-free and smooth delivery.”

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Posted 2 months ago

“If you're looking for a mattress this is the place to go. Mattresses were all labelled with description and firmness. The Salesperson was very helpful and there was no pressure to buy. Overall, an easy buying experience.”

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Posted 2 months ago

“This was our second purchase of a mattress from National. Wayne was very knowledgeable on the products. Since our first mattress model has been discontinued he explained the style of mattress that was very similar to our original purchase. Wayne gave us time to explore our options and answered all our questions. Great buying experience!”

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Posted 2 months ago

“Good customer service Helps with returns and defects Also help in finding you the right product”

National Mattress Canada 5 star review on 4th July 2026

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Posted 2 months ago

“I purchased the Springwall "The Rock" mattress from National Mattress and have been very happy with it. The mattress is firm, supportive, and comfortable, providing a great night's sleep without feeling too hard. The staff at National Mattress were friendly, knowledgeable, and made the buying process easy with no pressure. Overall, it's excellent value for the quality, and I would recommend both the mattress and National Mattress to anyone looking for a supportive, Canadian-made mattress.”

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Posted 2 months ago

“The quality and service displayed by National Mattress was top notch. The delivery guys were also professional and timely.”

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Posted 2 months ago

“Very helpful looking for a mattress within budget, the associate gave us space to talk and decide, making themselves available once we were ready. They also have fast free delivery which is great.”

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Posted 2 months ago

“National Mattress has made it easier for me to find my mattress as they offer wide variety of mattress selection to choose from. Their services are very great and beyond helpful: So efficient!”

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Posted 2 months ago

“Good mattress”

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Posted 2 months ago

National Mattress Canada is rated 4.8 based on 18,247 reviews