National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 17,802 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 17,802 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

Write Your review

Tell us how National Mattress Canada made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

National Mattress Canada 5 star review on 23rd July 2026

National Mattress Canada 5 star review on 30th June 2026

Steve K

1256

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer support. Friendly, thorough, we tried lots of mattresses of different firmness and budgets. Durability was also discussed and a final decision based on all those factors. Delivery happened one week ahead of planned, communication channels were always open, we could even track easily the delivery truck and time of delivery. Overall, i strongly recommend National mattress for a flawless experience in both consulting, purchasing and delivering mattresses and frames.”

Helpful Report

Posted 2 months ago

“The No-frills of mattress. Great quality mattress at a great price.”

Helpful Report

Posted 2 months ago

“Good customer service experience. Delivered on day as communicated”

Helpful Report

Posted 2 months ago

“Quality is very good. Also the price is amazing. I would recommand my friend to purchase mattress here in future. Delivery on time, I only need 2 days and received the mattress after purchased. Much comfortable compare with my previous mattress.”

National Mattress Canada 5 star review on 12th May 2026

Helpful Report

Posted 2 months ago

“I bought a double-size mattress from National Mattress and I am happy with my purchase. The mattress is comfortable, supportive and a good value for the price. The buying process was simple, and the staff were helpful. Overall, I had a good experience and would recommend National Mattress.”

Helpful Report

Posted 2 months ago

“Very helpful employees at the Hamilton location. Online shopping was easy and quick delivery.”

Helpful Report

Posted 2 months ago

“Fast shipping and good service!”

Helpful Report

Posted 2 months ago

“Everything is good.”

Helpful Report

Posted 2 months ago

“Very wide variety of mattress collection. Friendly staffs”

Helpful Report

Posted 2 months ago

“good quality, great delivery, friendly delivery drivers, good response times on the phones to any concerns or questions”

Helpful Report

Posted 2 months ago

“We enjoyed shopping at NM. The staff were so knowledgeable and helpful, prices were reasonable, and we like being able to try the mattresses.”

Helpful Report

Posted 2 months ago

“After i spoke with customer service department regarding my mattress i specifically told them to have white glove service be delivered to my room instead it was left upstairs in the middle of the hallway in my house awkawrd way of putting it not acceptable service. i give it 3 stars becasue of the white glove mattress and 3 stars quality of the mattress not so good and i feel more back pain do i get a refund or exchange well once you open the damn mattress cover no refund or any policy can help you so thats these guys any location thats there pathetic policy excuse first time buyer not happy.”

Helpful Report

Posted 2 months ago

“very good service”

Helpful Report

Posted 2 months ago

“Second time purchasing a mattress from National Mattress and again had a wonderful experience. Eden helped us find a mattress that was similar to our old mattress! Thanks again”

Helpful Report

Posted 2 months ago

“Delivery people took forever to find my apartment building. I had paid a lot exgtra for you to take away my old boxspring, but the driver did not agree to take it. He said to check with you about this.”

Helpful Report

Posted 2 months ago

“Good for sleep @ back”

Helpful Report

Posted 2 months ago

“The only store u need to visit if u want a good and affordable mattress”

Helpful Report

Posted 2 months ago

“Delivery in time and perfectly done. Mattress like we desire very firm. Thank you it’s very nice”

National Mattress Canada 5 star review on 11th May 2026

Helpful Report

Posted 2 months ago

“I went to National Mattress after browsing many different big box stores - the selection available to try in person and the knowledgeable employees led me to choose a mattress the same day I walked into the store. Delivery was quick and right to my front door, only two days after I purchased it. Great service and value!”

Helpful Report

Posted 2 months ago

“My earlier experience with the company was to purchase a king size mattress which would be safe for my husband who has balance issues getting in and out of bed. That experience was so successful that when faced with the need for a new mattress for family use at our cottage, it was obvious we would select National Mattress and were delighted to hear that the mattress could be delivered to our cottage in Minden Hills Ontario. Great experience from Henry this time, and his co worker for the king. Norah Prior. Mattress back order, not yet delivered.”

Helpful Report

Posted 2 months ago

National Mattress Canada is rated 4.8 based on 17,802 reviews