National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 15,431 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 15,431 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 25th October 2025

1215

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just made our 3rd purchase from National Mattress in the last 2 years and we are always amazed how quick and easy it. We walk in, say what we need and are out of there so fast. Prices are also way lower than anywhere else in Hamilton. Will be back for sure :)”

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Posted 1 month ago

“I was completely impressed by the service I got from Terry at national mattress! She was friendly, extremely knowledgable about the product, helpful in answering all my questions. I will recommend national mattress to anyone who asks. They have a great selection of top brands.”

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Posted 1 month ago

“Very informative place to get a decent mattress at a very good price.”

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Posted 1 month ago

“Great Service, Srand For Promise”

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Posted 1 month ago

“Good price, service”

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Posted 1 month ago

“Excellent costumer service”

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Posted 1 month ago

“I was looking for a double bed mattress and a wood frame. I was searching in internet visited 4 places that showed a good deal for my budget, 2 of them were really nice, one was rude and the other with the only option to buy it online. So I was thinking to buy the mattress at National mattress I went to the place and tried what I saw on the web and because they have a lot of them I try a couple of them and choose one really comfortable also I saw a wood frame that match my budget, so the gave an amazing deal for both of them plus they delivered for free, by the day I was available to received, also the delivery was fast and the guys were really nice.”

National Mattress Canada 5 star review on 24th September 2025

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Posted 1 month ago

“From the telephone customer service rep, to the delivery scheduling, to the communication by phone and text on delivery day, to the representatives delivering our boxspring -- all who we dealt with were professional, efficient, knowledgeable, polite and accommodating. Highly recommend this company and will use them again.”

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Posted 1 month ago

“My experience shopping at National Mattress was fantastic. Upon entering the store, I was greeted by sales rep Arnold. He was personable, helpful and professional. He asked what mattress type I was interested in. Once he had this info he proceeded to show me and my family how the store was laid out, where we could find firm mattresses and prices of mattresses from highest to lowest. After spending some time testing out mattresses, Arnold came back to assist and showed us different firmness levels. After we found the mattress we liked best, Arnold assisted with checkout and answered all questions we had, then proceeded to explain how the delivery process would work. We received our new mattress the next day! Delivery was seamless, the delivery team was quick and efficient. This was a great experience all around. We are very happy with our purchase as well as the service. I will be recommending National Mattress to family and friends.”

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Posted 1 month ago

“My entire experience with National mattress was brilliant. When I visited the outlet in Markham, I was easily guided toward the kind of mattresses I wanted to view. I had up until that point spent quite a long time trying to figure out whether I could get a good extra firm mattress. Henry, guided me toward the area and gave me ample time and opportunity to go through the mattresses on offer. I would have spent easily half an hour trying out mattresses that fit my need. Once I had it narrowed down to the best choices, Henry took me through my options and what might work best. My partner and I have different sleep profiles and this mattress fit our needs perfectly. Billing and order confirmation were a breeze and Henry told exactly what to expect when the mattress would be delivered. I had a concern whether the mattress would fit through our stairs and Henry confirmed that was something that the delivery team would be able to guide me on. In the case that the mattress didn't fit, I can of course go with one of my back up choices which would come folded up. I was intimated of when my mattress was in stock and it came precisely within the timeline I was told. The delivery team scheduled the delivery for my chosen date. One day before delivery, the delivery team sent me a message giving me the approximate time. They arrived, were courteous and delivered the mattress with relative ease to my up stairs bedroom. All in all, a very pleasurable experience from start to finish.”

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Posted 1 month ago

“The overall purchase process was smooth, precise, and speedy. A Markham location employee courteously and carefully brought and loaded the rolled-up mattress in the back of my suv. I would make my next mattress purchase at National Mattress again. Thank you for the product and professional service from start to finish.”

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Posted 1 month ago

“Good service, would be better if the team could answer the call.”

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Posted 1 month ago

“I was a bit worried about making a new mattress purchase since I wasn’t sure what to consider, but had some ideas of budget and what I liked in mind. Eden was so knowledgeable about the various options and made me feel more comfortable in understanding what to look for in the showroom/warehouse. Although the mattress I purchased wasn’t ready for next day delivery, I’ve already mentioned NM to other people who were looking to buy their next mattress. Great deals and great service, now looking forward to delivery.”

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Posted 1 month ago

“I recently purchased a box spring from National Mattress and was extremely impressed with the entire experience. The ordering process was simple and straightforward, and to my surprise, the product was delivered the very next day. The delivery service exceeded my expectations. The driver called in advance to confirm the delivery time and was very accommodating when I asked if the box spring could be left on the porch since we were not at home. Everything was handled with care and professionalism, which made the process completely stress-free.”

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Posted 1 month ago

“I’m not only impressed with the quality of the mattress but also the staff were very kind, knowledgeable and professional.”

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Posted 1 month ago

“There is a good price.,sevice ,and good quality.”

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Posted 1 month ago

“Good service, fast delivery and reasonable prices”

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Posted 1 month ago

“Great mattress. Very accommodating. Great prices. Thank you!”

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Posted 1 month ago

“We had a great experience with national mattress. We ordered a boxspring and it was delivered the very next day. Excellent delivery service as well. He called to let me know he was on his way for the delivery. I asked if he could leave it on my porch as we were at work. He said I just had to text my request to leave it on the porch and I did so. Everything was easy and we would absolutely order from them again thank you so much.”

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Posted 1 month ago

“Shopping with National Mattress was a good experience. Their rates are competitive and the best thing they offer is free delivery. Will definitaly shop with them in future.”

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Posted 1 month ago

National Mattress Canada is rated 4.8 based on 15,431 reviews