National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 15,430 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 15,430 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

Write Your review

Tell us how National Mattress Canada made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

National Mattress Canada 5 star review on 25th October 2025

1215

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sold me a mattress that had stains and cat urine on it!! Terrible”

Helpful Report

Posted 3 weeks ago

“They have a good selection of good quality mattresses with very reasonable prices . I purchased 2 twin mattress each was 250$ and they have free delivery . Some mattresses come rolled up so could fit in a car . After I unrolled mine there was no plastic odour and mattress was not damaged. Delivery was smooth and for an extra 35$ they bring it upstairs inside your door in the apartment building .”

Helpful Report

Posted 3 weeks ago

“Exceptional service and great customer team”

Helpful Report

Posted 3 weeks ago

“Just right softness and firmness in perfect combo.”

Helpful Report

Posted 3 weeks ago

“I checked several mattress stores for prices and found that National Mattress was a lower price when viewing the same product. I used the National Mattress website to narrow my coice of any mattress I may be interested in purchasing. After narrowing my choice to about three I went to the Mississauga Outlet to view and test the ones I liked. Upon entering the store I was greeted by a sales rep called Ben. He gave me much needed help in narrowing my choice of a mattress to purchase. There was no pressure to purchase one right away so I left to think about it. I returned two days later to purchase the mattress that Ben suggested. The mattress was delivered the next day.”

Helpful Report

Posted 3 weeks ago

“Came recommended by family member. Checked it out . Informative staff , not at all intimidating . Prices were best around . Free delivery is arranged . Have not yet received the delivery . Good selection to choose from .”

Helpful Report

Posted 3 weeks ago

“Replaced an older mattress due to back pain, phenomenal price and perfect service, thank you!!”

Helpful Report

Posted 3 weeks ago

“The store had lots of stock. The person I spoke to on the phone was patient and accommodating. Delivery went smoothly.”

Helpful Report

Posted 3 weeks ago

“Excellent customer service. Rep was very friendly and genuinly wanted to help find me the right mattress within my price range”

Helpful Report

Posted 3 weeks ago

“Very good service, reasonable pricing, helpful staff. Delivery staff did struggle to bring the bed into our home but other then that no complaints”

Helpful Report

Posted 3 weeks ago

“A good place with a lot of variety of mattresses for almost everyone. Staff is friendly and helpful. Quality of mattresses I bought will be evaluated once received and checked. A review will be added after using the mattresses for some time.”

Helpful Report

Posted 3 weeks ago

“We visited the store in Dundas street in Mississauga. Very knowledgeable staff and selection was very easy and they delivered the mattress the next day. Good communication on terms and delivery details etc..”

Helpful Report

Posted 3 weeks ago

“Excellent Service, prompt delivery”

Helpful Report

Posted 3 weeks ago

“Amazing mattress and great fast delivery! 15/10”

Helpful Report

Posted 3 weeks ago

“I had a great experience with Natural Mattress. Customer service - both on the phone and email - was exemplary. They really, truly did their best to help me find the best mattress for my situation. One small thing - they offer next day delivery. I ordered my mattress Monday evening and it wasn’t delivered till Thursday. Would’ve been great if it could’ve been sooner. But all in all, I’m very happy. The delivery guys were very courteous and helped set up the bed. And once again, the customer service was amazing. Thank you for the great mattress. I’m sleeping more soundly than ever!”

Helpful Report

Posted 3 weeks ago

“Very satisfied with the product and excellent customer service.”

Helpful Report

Posted 3 weeks ago

“There was a mix up in the order where I got a kind instead of Queen. However, the team was great fixing the issue. That's the reason behind 4 out of 5. PS: The mattress is great. No comments there.”

Helpful Report

Posted 3 weeks ago

“Great customer service. Great products. Quick delivery!”

Helpful Report

Posted 3 weeks ago

“The product and service were exceptional! Excellent pricing drew me in, and there wasn't a moment of regret. I encourage people to buy from National Mattress!”

Helpful Report

Posted 3 weeks ago

“Had a great experience from start to finish with the purchase of my new mattress and frame. Start to finish was less than 20 mins. Very efficient.”

Helpful Report

Posted 3 weeks ago

National Mattress Canada is rated 4.8 based on 15,430 reviews