National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 15,429 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 15,429 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 25th October 2025

1215

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good costumer service The staff were very helpful and knowledgeable Answered all our question and were able to advise us which mattress to purchase based on our sleeping habits”

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Posted 2 weeks ago

“The Queen box springs works well, one corner was stained/dirty from being dragged.”

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Posted 2 weeks ago

“Delivery on time, as promised, guys brought in King mattress, straight onto the bed frame for me. Would definitely recommend.”

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Posted 2 weeks ago

“Great customer service by staff & quick delivery. I have always purchased my mattresses from NM Markham!”

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Posted 2 weeks ago

“Easy to deal with. Better prices than competers. Clear communication. No complaints”

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Posted 2 weeks ago

“Hamilton store. very helpful salesman. easy transaction. A bit inaccurate communication re delivery, but all was quickly resolved and delivered as agreed.”

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Posted 2 weeks ago

“They were very fast with delivery. I love their service and my son now enjoys his comfy mattress.”

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Posted 2 weeks ago

“Excellent value and Excellent product descriptions! Don't waste time in stores, use the website to learn and order with confidence. I got a great deal on a mattress thats easy on my back and budget!”

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Posted 3 weeks ago

“The staff at your store is very knowledgable. Charley was great support and i would highly recommend her. The collection in store also helped make the decision easier for us. It would definitely be nice to also see some beds that can be purchased at the same time, but apart from that, the product availability and service is phenomenal”

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Posted 3 weeks ago

“Eden was of great help, amazing service overall.”

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Posted 3 weeks ago

“I was looking for a firm mattress and tried out many from several places but only National Mattress' Riley fit the bill. Super satisfied!”

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Posted 3 weeks ago

“We had stellar 5 star service from both the manager Siraj , in his expert experience helping us select our bed and box spring. He made the process easy to understand and extremely helpful advice... also from the top delivery driver Ashish who despite being short staffed did everything to accommodate our delivery safely pleasantly and on time. Kudos to both. I would recommend this location and will certainly make our next bed choice from National Mattress Thanks to both”

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Posted 3 weeks ago

“They have excellent customer service and give you the opportunity to spend hours choosing and testing the variety of mattresses they have without any problem! I loved that attention, never change it! Also their purchase offers are also the best!”

National Mattress Canada 5 star review on 28th October 2025

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Posted 3 weeks ago

“From the gentleman that helped us on our first visit to the delivery service truly kind and helpful people. I got a great deal and the delivery people made sure i confirmed and made sure to treat my stuff with good :)”

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Posted 3 weeks ago

“Worst customer/delivery service I have ever received. Mattress delivery simply left the mattress outside of house then drove away. I thought after signing the receipt they would put the Mattress inside the house, when I ask them, they mumble something then went to their truck and drove away. I had to move the mattress inside myself. Frustrating!!”

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Posted 3 weeks ago

“Friendly service people and great prices.”

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Posted 3 weeks ago

“Efficient and quick delivery. Surprisingly good quality matters for the affordable price! Definitely much more comfortable than my last mattress.”

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Posted 3 weeks ago

“Gregory greeted us when we walked into the store and let us look around for a few minutes and then came and asked if we had any questions about the mattresses. He answered all questions to our satisfaction and was very accommodating when we were ready to purchase. We felt very comfortable the whole time in the store and would recommend the store to our family and friends. We have let our new mattress sit for 24 hours and are excited to try it out tonight. Take care and thank you for the great customer service Gregory.”

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Posted 3 weeks ago

“The experience at this store was excellent. They showed us how to read the price chart and then gave us space to select what we wanted. They didn’t bother us as we took our time while we selected a mattress that suited our needs.”

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Posted 3 weeks ago

“It was smooth delivery driver from National Mattress and tracking was accurate, driver call before arrival and I have received my mattress as per time and date provided.”

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Posted 3 weeks ago

National Mattress Canada is rated 4.8 based on 15,429 reviews