National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 18,233 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 18,233 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 9th September 2026

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Second purchase from National Mattress. Easy to deal with, excellent customer service service and value for your dollar what more could you ask for.”

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Posted 3 weeks ago

“Our experience with National Mattress was great! This is the third mattress we have bought from here and we will keep coming back!”

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Posted 3 weeks ago

“The sales rep knew the products well and helped us make an informed decision.”

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Posted 3 weeks ago

“Wayne was very good in explaining to us the different mattresses and gave us time to test and ponder.”

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Posted 3 weeks ago

“Delivery was terrible. The mattress was damaged in its original plastic bag.”

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Posted 3 weeks ago

“I discovered National Mattress doing a google search and I am so happy I did!! The warehouse staff were super helpful and the selection of mattresses available for a trial was awesome! It allowed us to find our perfect mattress and we are very pleased. We have slept on it for 2 nights now and its so incredibly comfortable. Thank you National Mattress for for helping us.”

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Posted 3 weeks ago

“There was no sales pressure when we picked the mattress. We were introduced to the huge warehouse with all the mattresses laid out for tryout. The warehouse was separated into different sections according to price range making it easy to choose our targeted mattress. Each mattress was labelled clearly, material, firmness, number of coil etc. It was a pleasant experience to purchase our mattress.”

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Posted 3 weeks ago

“Great mattress and great service from Alex in Barrie. We are very happy with our purchase.”

National Mattress Canada 5 star review on 14th August 2026

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Posted 3 weeks ago

“Mattress seems great, the store associates were super helpful, but this was some of the worst delivery I’ve ever had - there were multiple issues.”

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Posted 3 weeks ago

“Pretty good experience.”

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Posted 3 weeks ago

“Your staff Arnoldbis very helpful to help us to get the correct mattress and pillows. He's very friendly and gave us appropriate informations to save our time and felt less stressful.”

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Posted 3 weeks ago

“Great staff”

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Posted 3 weeks ago

“Arnold was such a great help. I am so excited to try my new mattress. Love the fact that they have free delivery and free exchange in case I don’t end up matching with the mattress. Very clean and service was good.”

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Posted 3 weeks ago

“The service was excellent, I would definitely recommend it.”

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Posted 3 weeks ago

“My experience at the North York location was great! Jun helped us out even though they were going through a reorganization of the store and found us a mattress that’s a great fit. Hopefully delivery goes well too!”

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Posted 3 weeks ago

“The staff was really helpful in assisting us with all our concerns and questions, and helped us in picking the right mattress for us. I highly recommend National Mattress for affordable and high quality mattresses, as well as top-notch customer service.”

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Posted 3 weeks ago

“I’m really happy with this mattress. It’s comfortable, supportive, and has made a noticeable difference in the quality of my sleep. The firmness feels just right, and I wake up feeling more rested with less stiffness. The quality is great for the price, and it was also easy to set up. Overall, I would definitely recommend this mattress to anyone looking for comfort and good value.”

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Posted 3 weeks ago

“Staff was helpful and knowledgeable!”

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Posted 3 weeks ago

“My daughter is loving her new mattress. I had a great experience at the store. Thanks for the great service and advice.”

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Posted 3 weeks ago

“the customer service is amazing especially on the North York location ever seen is so good highly recommended”

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Posted 3 weeks ago

National Mattress Canada is rated 4.8 based on 18,233 reviews