National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 14,192 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 14,192 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

rafal@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

Write Your review

Tell us how National Mattress Canada made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

National Mattress Canada 5 star review on 10th August 2025

1163

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, very professional from sales to delivery.”

Helpful Report

Posted 2 months ago

“We recently visited National Mattress to purchase a new mattress and had a great experience from start to finish. The store had a huge selection, with mattresses from almost all the major brands and a wide range of options in terms of type and firmness. The sales representative was very helpful and knowledgeable. Instead of just pushing products, they first asked about our specific needs and then showed us the best options based on our requirements. It made the whole process much easier and more personalized. The delivery was also impressive — it was free, arrived the very next morning, and came with a tracking link so we knew exactly when to expect it. The delivery team was professional, punctual, and handled everything smoothly. We’re really happy with our purchase and the overall experience. I would definitely recommend National Mattress to anyone looking to buy a new mattress!”

Helpful Report

Posted 2 months ago

“Customer Service was great! Timely delivery and mattress quality looks good. Will know more after use.”

Helpful Report

Posted 2 months ago

“So far very pleased with purchase regarding comfort. FYI- the queen matress and box are 2 inches shorter than advertised. We were told to expect a small difference. Would have been great to have the shorted 2 inches.”

Helpful Report

Posted 2 months ago

“Competitive pricing and 10 year warranty!”

Helpful Report

Posted 2 months ago

“The quality not as excepted. I requested firm but it is not really firm mattress.”

Helpful Report

Posted 2 months ago

“Good service and price, still waiting for the mattress as it was out of stock.”

Helpful Report

Posted 2 months ago

“My Springwall Comfort Pockets 10" Firm Euro-Top Mattress - Queen appears to be everything I was hoping for. So far, it seems to be holding up well, and I am glad to be rid of the back ache which led me to give my last mattress the boot. One thing to note, however, is that fully expanded, it was about a couple of inches shorter than it needed to be.”

Helpful Report

Posted 2 months ago

“Haven’t tried the mattress yet but it was well packaged and looks nice. Only complaint is that there were dozens of long strings all over the top of it - hopefully just ends that weren’t cut and they won’t unravel.”

Helpful Report

Posted 2 months ago

“There was a price discrepancy in the website. When I contacted them, I was told it was due to zip code l delivery costs. But the divergence was in the first screen, before I even put the item on my cart. And they advertise free delivery, so it doesn’t match up. it too over a week to ship my item and it should have arrived yesterday.”

Helpful Report

Posted 2 months ago

“Love the new mattress”

Helpful Report

Posted 2 months ago

“Excellent sales staff. Pawan was very patient and helpful. Delivery was quick and seamless.”

Helpful Report

Posted 2 months ago

“The mattress is great, but the delivery was very inconvenient. I was travelling to my daughters rental house in Guelph from Barrie to receive the mattress. I initially received a delivery time slot of 1:45-3:45, but the time kept changing. I called the customer line after the 4th change and the service rep said they were on time now and it would arrive at 4:30. The mattress was not delivered until 5:12pm. Needless to say the entire day was wasted waiting. The drivers were apologetic when they arrived.”

Helpful Report

Posted 2 months ago

“Great service and prompt.”

Helpful Report

Posted 2 months ago

“Staff was helpful and price was right, would have loved to be able to have the mattress delivered but we were located just outside the delivery area”

Helpful Report

Posted 2 months ago

“Store sales person was very helpful and knowledgeable. Easy process.”

Helpful Report

Posted 2 months ago

“Prices were amazing”

Helpful Report

Posted 2 months ago

“The NM-MIDNIGHT 10" Medium Firm Euro Top Mattress offers a good balance of comfort and support at a reasonable price point. It’s a practical option for those furnishing a student room, guest room, or small space on a budget. The medium-firm feel works well for back and side sleepers, offering enough support to stay comfortable throughout the night. The Euro top adds a soft layer that gives the mattress a slightly cushioned feel without being too plush or sinky. Build quality is solid for its price range. The combination of foam and pocket coils provides decent structure and reduces motion transfer, which is helpful if you’re a light sleeper. While it may not match the long-term durability of premium brands, it performs reliably for everyday use. Delivery is straightforward and efficient. National Mattress provides free delivery in the Toronto area, and in most cases, the mattress arrives promptly and well-packaged. Overall, the NM-MIDNIGHT mattress is a sensible, no-frills choice. It won’t compete with high-end models in terms of luxury, but it does a good job of meeting basic comfort and quality needs at an accessible price.”

Helpful Report

Posted 2 months ago

“Good service and delivery”

Helpful Report

Posted 2 months ago

“The staff at national mattress were accommodating to our needs when we ordered a mattress that was not in stock!”

Helpful Report

Posted 2 months ago

National Mattress Canada is rated 4.8 based on 14,192 reviews