National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 17,859 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 17,859 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 30th July 2026

Rajesh P

Man D

National Mattress Canada 5 star review on 29th July 2026

Ken H

National Mattress Canada 5 star review on 28th July 2026

Aniruddh S

1264

Anonymous

Anonymous // 01/01/2019

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“Nice choice, convenient location, friendly staff”

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Posted 1 year ago

“Just excellent From the moment I walked in the store with my children - we got all the answers to our questions , directed to the area where we could try mattresses and we felt confident in our choice Highly recommend this place Arnold was amazing”

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Posted 1 year ago

“Our experience with National Mattress was pretty great. We walked into the store were promptly greeted and offered assistance. No one hovered over us while we looked around. I had been there previously and knew the mattress that we wanted. It wasn't there anymore. We went to the desk, showed a picture of the mattress card we had from the previous visit that included the mattress type and price. The employee looked it up and found one at another store. He offered to have it delivered for free the next day. He also noticed that online, the mattress had decreased in price. He showed us, and gave us the lower price. The mattress was delivered the following day within the time frame given as well as a 20 minute advance courtesy call. The whole process was easy and smooth.”

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Posted 1 year ago

“Conor was very helpful in picking out the right mattress for my son. We were able to get the mattress delivered the next day, and right on time. For any future mattress purchases I will definitely be visiting National Mattress outlet again!”

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Posted 1 year ago

“I truly enjoyed the professionalism and courtesy of the folks at National Mattress. The 3 mattresses that I ordered came in excellent and quality condition. The customer service team answered all my concerns. The website was even easier to choose and order mattresses from. I would highly recommend.”

National Mattress Canada 5 star review on 4th July 2025

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Posted 1 year ago

“Very comfort and great mattress”

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Posted 1 year ago

“Excellent selection and friendly customer service. Good delivery service as well.”

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Posted 1 year ago

“Wayne was very helpful and knowledgeable. Very good prompt service, free next day delivery. Mattress is even better than on showroom floor. Fantastic prices. Already recommended to 3 friends and family”

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Posted 1 year ago

“Customer service was absolutely amazing at the Steels location. Was greeted up on entry and was given the choice to browse independently or have someone assist me. The customer service agent was informed about stock. I ended up ordering online as I was having issues with my card in store.. However, my mattress was delivered the next morning. Will definitely be a repeat customer.”

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Posted 1 year ago

“Very helpful, great mattress.”

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Posted 1 year ago

“Other than the trip way out to the suburbs to see and test the different mattresses, the service was very professional and friendly, both at the store and when they delivered the mattress downtown. I am getting a feel for the new mattress these next days, so I'll know more about the quality of my sleep soon.”

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Posted 1 year ago

“The associates were very welcoming and helpful”

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Posted 1 year ago

“I have no idea how to rate you guys. I ordered a box spring and mattress a couple of weeks ago. A week later i got a full refund, no explanation. I called to inquire and was told boxspings can't be shipped. Ok no big deal, so i went ahead and reordered just the mattress. That was on june 29th. I got order confirmation, but nothing else, i have no idea if it is shipped or when i will recieve it. I'm moving into my new house in a week and am hoping it will be there for that. So you guys really need to up your communication with your customers.”

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Posted 1 year ago

“I came in looking for a mattress in my parents spare room. I spoke with Suraj who was extremely knowledgeable in explaining the differences in coil types and counts. Within 15 minutes I purchased a mattress and it was so delivered two days later. The delivery was seamless, in time. I couldn’t be happier, and gave raved to friends and family about the excellent service and selection. When it comes time to replace my mattress I will definitely come back!”

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Posted 1 year ago

“Jevon the staff member was very helpful on helping me pick a matress for my bad back,Great guy!. However I tried to call the company wearhouse to find out when it was sapose to be delivered and i was on hold for half hr then got hung up on. All I wanted was them to send me the tracking number. Good price for what I got specially when it was no tax an free delivery. Wear house was in markham on woodbine.”

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Posted 1 year ago

“We purchased a bed in a box recently. It’s a great price and great quality . We recommend you go to National Mattress if you need a new mattress.”

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Posted 1 year ago

“The service team was very attentive and helpful without being too overbearing. The prices were great too.”

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Posted 1 year ago

“They were great, constant updates when the order was out for delivery . Hard if not impossible to beat their prices. Will definitely be back for future purchases.”

National Mattress Canada 5 star review on 3rd July 2025

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Posted 1 year ago

“Prompt response acknowledging order. Delivery notification of day and approximate time. Quick delivery by courteous drivers. Placed in room as required. The mattress was as described. I will write another review once I have used for a few weeks. So far I strongly recommend National Mattress for your bedding needs.”

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Posted 1 year ago

“Great service Pavan spent a lot of time with. He explained a lot about the different mattress. Delivery arived right as promised.”

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Posted 1 year ago

National Mattress Canada is rated 4.8 based on 17,859 reviews