National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 15,445 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 15,445 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 25th October 2025

1215

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent sales staff. Pawan was very patient and helpful. Delivery was quick and seamless.”

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Posted 5 months ago

“Kind and helpful staff with great prices for the quality.”

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Posted 5 months ago

“Quick and efficient, arranged for delivery, made recommendations base on what we were looking for. Have purchased many mattresses from this company and have not had a bad experience at all. Highly recommend when people ask.”

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Posted 5 months ago

“Very friendly and professional loved the service”

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Posted 5 months ago

“Great customer service and friendly people.”

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Posted 5 months ago

“The clerk in store is full of patience to introduce what meets our demand. The delivery guy is also nice to set a meetup.”

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Posted 5 months ago

“I recently purchased a new mattress from National Mattress, at their Mississauga South location, and couldn't be happier! The customer service and communication was excellent every step of the way. They were quite helpful and pleasant on the phone when I first called to get some information. Pavan, the salesperson who helped me out at the store was very knowledgeable and kindly guided me through the different options available when picking out my mattress. Once I'd placed my order the delivery scheduling worked just as I was told it would. My mattress arrived right on time and the delivery guys were super friendly and efficient. An all around great experience!”

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Posted 5 months ago

“Value for money”

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Posted 5 months ago

“Great place to try out mattress! The store worker are friendly and answer any question you have!”

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Posted 5 months ago

“Great service at store, to help choose bed. Delivered the day we needed it. Great experience.”

National Mattress Canada 5 star review on 25th May 2025

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Posted 5 months ago

“5 Stars – Best Decision I Could Have Made! Buying a mattress can be overwhelming, but my experience at National Mattress was the complete opposite – all thanks to Ben, my sales rep. From the moment I walked in, Ben was incredibly helpful, fast, and informative. He took the time to understand what I needed and guided me through the options without any pressure. His knowledge made the whole process smooth and stress-free, and I honestly couldn’t be happier with my purchase. It’s rare to feel this confident walking away from a big decision, but I know I made the best choice. If you’re shopping for a mattress, I highly recommend asking for Ben – he made all the difference!”

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Posted 5 months ago

“Staff was not hard sale giving me enough time to look around & try different mattresses. He was helpful to answer my questions regarding difference choices.”

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Posted 5 months ago

“Good in store service, fast delivery. Great mattress!!! Highly recommended.”

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Posted 5 months ago

“Excellent Customer Service”

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Posted 5 months ago

“Smooth purchase process , looking forward to the delivery”

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Posted 5 months ago

“National Mattress made it So easy. Next day delivery.. great price Friendly service.. this is what your looking for 👍”

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Posted 5 months ago

“Affordable prices, lots of selection, free and fast delivery. We’ve ordered from here 3 times already!”

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Posted 5 months ago

“The mattress is great, but the delivery was very inconvenient. I was travelling to my daughters rental house in Guelph from Barrie to receive the mattress. I initially received a delivery time slot of 1:45-3:45, but the time kept changing. I called the customer line after the 4th change and the service rep said they were on time now and it would arrive at 4:30. The mattress was not delivered until 5:12pm. Needless to say the entire day was wasted waiting. The drivers were apologetic when they arrived.”

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Posted 5 months ago

“Great Prices on brand products, and great service! I was going to just order online, but visited the store, and the employee was very helpful. Regarding delivery, I called the number when I had a question about my order and delivery. The person was easy to reach and again a customer service was a positive experience. I would definately do business again.”

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Posted 5 months ago

“Very good service and product knowledge. Several options were offered and explained pros and cons.”

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Posted 5 months ago

National Mattress Canada is rated 4.8 based on 15,445 reviews