National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 18,265 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 18,265 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 11th September 2026

1280

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This place is great for finding a mattress. We ended up buying three new mattresses and boxsprings as well. Eden and Ben did a great job helping us find the perfect mattress!”

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Posted 8 months ago

“Very satisfied with my purchase and the in store service that made it so effortless and ease filled.”

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Posted 8 months ago

“Very nice mattress, fast delivery.”

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Posted 8 months ago

“Made the purchase of my mattress stress free and simple.”

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Posted 8 months ago

“The spring box I received is completely faulty and I called the customer care support and they said if the box is open, you cannot return it. Is this my fault that your product is faulty?”

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Posted 8 months ago

“People who were helping me like Charley and Drego are very nice people to talk to…and they have very good deals on Mattresses and accessories…will recommend.”

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Posted 8 months ago

“Great selection of mattresses. It was the only place I could find an ultra plush mattress (Beautyrest) near me, which is ridiculously comfortable and the only type of mattress I will ever own if I can help it. Would have been 5 stars, but the delivery experience left a bit to be desired (just dumped the mattress in the hallway because they were "too busy" to put it in the bedroom).”

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Posted 8 months ago

“I had a delivery yesterday (12/18) and the driver was scheduled to arrive in the morning around 730am; however, I had missed his call so he returned later in the evening around 430pm. Not only did the driver return the same day for delivery which I understand is not promised but he also went above and beyond in terms of communication and customer service. I ordered entirely online so, for me, the driver served as a face of the company and he did very well in representing National Mattress. My experience was super smooth, straightforward and effortless. Thank you.”

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Posted 8 months ago

“Customer service was fantastic. Delivery was next day. I was confident in my purchase and the sales associate was very knowledgeable. Will definitely return again to purchase another mattress in the near future”

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Posted 8 months ago

“After thoroughly researching mattresses and mattress retailers for the best quality service support and of course price. I ultimately found there was no match for national mattress. I furthermore waited for sales like Black Friday to compare retailers, but found that their prices even sale prices were still higher and provided fewer services and mattress selection than national.”

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Posted 8 months ago

“Great customer support and sales agent (Ken) was very knowledgeable with answered any questions regarding the purchase.”

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Posted 8 months ago

“They delivered exactly as promised. I have been using it for three weeks, and it has been comfortable for me. The fabric quality could be slightly improved; however, considering the price, the product meets expectations and I have no complaints.”

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Posted 8 months ago

“Yaman was very helpful and insightful! Would definitely recommend him and the store.”

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Posted 8 months ago

“Very good!”

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Posted 8 months ago

“Our package did not arrive on time. There is no tracking number and can not contact a person to speak to. Poor customer service.”

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Posted 8 months ago

“Excellent company to purchase from, mattress is quality and the staff was very efficient.”

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Posted 8 months ago

“Good price for any mattress you need. For those who need firm and extra firm mattress, this is the best choice of mattress provider, believe me!”

National Mattress Canada 5 star review on 18th December 2025

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Posted 8 months ago

“I'm really impressed by The service from National Mattress. They were early for the delivery (which was free) and provided updates as the team were on the way. The website was easy to use which made finding the right mattress quick and easy. I would definitely recommend!”

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Posted 8 months ago

“Staff were very helpful in educating us on the different types of mattress within thier store that lead to our purchase.”

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Posted 8 months ago

“Great value and excellent service. Delivery was prompt without a hitch. Thank you”

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Posted 8 months ago

National Mattress Canada is rated 4.8 based on 18,265 reviews