National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 15,443 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 15,443 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 25th October 2025

1215

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They have a large variety for selection of mattress and delivered at time and date. Very satisfied with everything and also their customer service.”

Helpful Report

Posted 5 months ago

“The store has a lot of good reasonably priced options, which are significantly better then the big box stores. The staff were super friendly, helpful, and did not push for sales or up charges. All of the options were presented to me and I was free to decide if I wanted to buy, and if so which one. Overall it was easily the most pleasant experience I've had purchasing furniture.”

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Posted 5 months ago

“The selers are very experiencedd it didnt take much to be looking around he showed us the one that fit our needs. Deliver it was amazing I could followed their traveling time , that they were arriving in my house. I always have a good experience with National Matress as this is our second purchasing at National mattress. Great Experience”

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Posted 5 months ago

“Torn mattress / Unresponsive customer service Bought one king size mattress asking delivery guys to put it upstairs. Yes they put but by a torn on surface. Not a big deal maybe but CUSTOMER SERVICE DIDN'T RESPOND WHEN I REPORTED IT WITH PICTURES AS PROOF.. DISAPPOINTED..”

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Posted 5 months ago

“Excellent and efficient service. Would highly recommend!”

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Posted 5 months ago

“Highly recommend buying a mattress here. We were greeted as soon as we walked in. The manager Alex helped us out and was very knowledgeable. We wanted a budget friendly option and he didn’t try to upsell at all which is refreshing. We bought the mattress and Alex loaded into our truck for us.”

National Mattress Canada 5 star review on 28th May 2025

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Posted 5 months ago

“Very satisfied with product and service, affordable and great quality. I got a Beauty rest mattress and I love it.”

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Posted 5 months ago

“The quality not as excepted. I requested firm but it is not really firm mattress.”

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Posted 5 months ago

“National Mattress The service was incredible! We were led professionally and passionately to a mattress that reflected our criteria very well. I felt comfortable and completely satisfied with my purchase. National mattress is a quality place in terms of both customer service and quality.”

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Posted 5 months ago

“Difficult to get a hold of for questions.”

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Posted 5 months ago

“About 3–4 years ago, I started having back problems from sleeping on a spring mattress. After trying several options and not finding anything firm enough, I gave up and started sleeping directly on the carpet floor. Surprisingly, that completely resolved my back issues—I had no pain at all. Since then, I’ve been on the lookout for an extra firm mattress that could give me the same level of support. I finally found this high-density foam mattress, and it’s exactly what I needed. It replicates the firmness of the floor but with added comfort, and my back feels great. This mattress has been a life changer. I haven’t found anything like it in the market. If you're struggling with back pain and need true firmness, this is the one.”

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Posted 5 months ago

“This company has been amazing from start to finish!! definitely would recommend them big time! customer service is amazing!! thank you Peter K~!”

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Posted 5 months ago

“Very good customer services. They delivered the ordered mattress on time.”

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Posted 5 months ago

“Quick shipping and a great showroom. No salespeople following you around. Good prices. Great overall experience.”

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Posted 5 months ago

“Good service and price, still waiting for the mattress as it was out of stock.”

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Posted 5 months ago

“My experience with National Mattress was amazing from start to end: the best customer service I have ever had in retail. The two young men who helped me were very helpful and keen on finding me the best choice for my budget. Delivery was also on time. I sure will recommend National Mattress to friends and family.”

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Posted 5 months ago

“Best service”

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Posted 5 months ago

“The employee who helped me was very informative, polite and patient! I spent a lot of time testing various mattresses and weighed the pros and cons of each with him. There was zero pressure tactics used and I would recommend this company to anyone.”

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Posted 5 months ago

“Nice mattress. I like the soft Eurotop”

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Posted 5 months ago

“I woke up with backpain on Sunday, I ordered a new mattress and woke up Tuesday on a new mattress with no back pain. Replace your old mattress, do it you sleep every dam day... this is not a purchase to put off and when you see the prices you can't go wrong. Delivery was on time and the van men were pleasent.”

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Posted 5 months ago

National Mattress Canada is rated 4.8 based on 15,443 reviews