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National Mattress Canada Reviews

4.8 Rating 15,445 Reviews
96 %
of reviewers recommend National Mattress Canada
4.8
Based on 15,445 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read National Mattress Canada Reviews
Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 25th October 2025
Babar
National Mattress Canada 5 star review on 25th October 2025
Sala
National Mattress Canada 5 star review on 25th October 2025
Forough M
National Mattress Canada 5 star review on 25th October 2025
Forough M
National Mattress Canada 5 star review on 25th October 2025
Kevin T
National Mattress Canada 5 star review on 19th October 2025
Gabriel F
National Mattress Canada 5 star review on 19th October 2025
Gabriel F
1215
Anonymous
Anonymous  // 01/01/2019
Nice mattress. I like the soft Eurotop
Helpful Report
Posted 5 months ago
I woke up with backpain on Sunday, I ordered a new mattress and woke up Tuesday on a new mattress with no back pain. Replace your old mattress, do it you sleep every dam day... this is not a purchase to put off and when you see the prices you can't go wrong. Delivery was on time and the van men were pleasent.
Helpful Report
Posted 5 months ago
My Springwall Comfort Pockets 10" Firm Euro-Top Mattress - Queen appears to be everything I was hoping for. So far, it seems to be holding up well, and I am glad to be rid of the back ache which led me to give my last mattress the boot. One thing to note, however, is that fully expanded, it was about a couple of inches shorter than it needed to be.
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Posted 5 months ago
We were impressed by the selection and service in buying a mattress for our daughter's new bed.
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Posted 5 months ago
I don’t like the material on the top of the mattress. I like the soft silky euro too better. That is what I thought I was getting.
Helpful Report
Posted 5 months ago
Haven’t tried the mattress yet but it was well packaged and looks nice. Only complaint is that there were dozens of long strings all over the top of it - hopefully just ends that weren’t cut and they won’t unravel.
Helpful Report
Posted 5 months ago
The mattress that i took is so nice and firm like the way i wanted it to be just in very affordable price range.the Orthopaedic support to my back is crazy i sleep very peacefully and trust me it helps to run my chaotic day efficiently as im well rested. The way it encloses you when you sleep is awesome! 10/10 would recommend
Helpful Report
Posted 5 months ago
There was a price discrepancy in the website. When I contacted them, I was told it was due to zip code l delivery costs. But the divergence was in the first screen, before I even put the item on my cart. And they advertise free delivery, so it doesn’t match up. it too over a week to ship my item and it should have arrived yesterday.
Helpful Report
Posted 5 months ago
Love the new mattress
Helpful Report
Posted 5 months ago
I went to the store in Mississauga and the customer service was great and the sales person very knowledgeable and helpful!
Helpful Report
Posted 5 months ago
We bought an Evergreen Radisson king size mattress and we love it! Very comfortable just the right firmness and softness. I called the store 3 times with questions about availability and shipping to Quebec and the staff was very helpful. Great service!
Helpful Report
Posted 5 months ago
I had a great experience at the store I visited. I was able to try out the mattress I wanted, the service was excellent, and the mattress was delivered the very next day.
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Posted 5 months ago
Great experience! From purchase to delivery.. on time delivery and Amazing customer service.. the mattress is super comfortable.
Helpful Report
Posted 5 months ago
Alex at the outlet National Mattress location in Barrie was so helpful. He walked us through all the options and helped us make a great decision. We are very happy with our purchase. Now for anyone who needs a mattress we will be referring them to National Mattress.
Helpful Report
Posted 5 months ago
We got exactly what we ordered and delivery was quick and easy. Went through the whole process of ordering to delivery in less than 5 business days.
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Posted 5 months ago
Good selection and helpful advice. No commission sales people so no high pressure sales tactics. Pricing is very competitive.
Helpful Report
Posted 5 months ago
Purchased a mattress on Sunday May 25th at the Hamilton location. Gregory S was very helpful, he shared some alternative options to help me decide and answered all my questions and helped with scheduling the delivery within a weeks time of when I needed. Overall I had a good experience
Helpful Report
Posted 5 months ago
National Mattress has a variety of options for all preferences in comfort and prices. The client service was excellent in my visit in the store, good environment and quality service.
Helpful Report
Posted 5 months ago
Great customer service and expertise. At first I was overwhelmed by the many mattresses in view and had a hard time choosing. Ben was very patient with me and made it easy based off my needs and pricing. The bonus for me was being able to try out all the selections available.
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Posted 5 months ago
Great in-store customer service.
Helpful Report
Posted 5 months ago
National Mattress Canada is rated 4.8 based on 15,445 reviews