National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 18,577 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 18,577 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

Write Your review

Tell us how National Mattress Canada made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

National Mattress Canada 5 star review on 31st October 2026

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My recent mattress and bed frame purchase experience was great! The sales associate was very knowledgeable and helpful. He understood my needs and made appropriate recommendations from the considerable available inventory of mattresses. He gave me lots of time to try the various mattresses without pressure to buy. I will recommend National Mattress to my family and friends when they are in the market for a new mattress.”

Helpful Report

Posted 9 months ago

“I was made aware of National Mattress through a friend who also had a good experience with them. I didn't know what to expect when I arrived, but was happily surprised by the wide selection and reasonable prices. There were many mattresses to try with descprtions readily available to locate what you want. In addition, their sales associate(s) (mine was Logan) were very helpful. They were able to answer questions and helped me choose a mattress that would fit my needs. Furthermore, they were not pushy when it comes to sales. They allowed me to take my time and browse without feeling followed. They also had a pretty good deal during my purchase. Which is when I purchased the mattress I got a 30% discount for all accessories. I took advantage and bought a mattress protector and pillows. I would truly recommend this store if youre looking for a good deal.”

Helpful Report

Posted 9 months ago

“Customer service was excellent and responsive. I received my quote within hours and was provided an excellent price. Delivery was 2 days which was beyond my expectations. I would recommend them if you are looking for a new mattress.”

Helpful Report

Posted 9 months ago

“National Mattress has unbeatable prices! After having shopped around for several weeks, we decided to place our order. The shipping was extremely quick with our mattress being delivered to our door within two business days. Everything went smoothly. Highly recommend.”

Helpful Report

Posted 9 months ago

“Sales person was informed/knowledgeable, didn't try to give us a hard sell. Good selection. Was disappointed that the delivery time was incorrect. We clearly told the sales person that the mattress needed to be delivered AFTER 10:30 am. At 8 PM the night before, we recieved a text saying it was scheduled for 8:15-10:15 am. There was no way to contact anyone. Luckily we made it work, but this could have been a problem.”

Helpful Report

Posted 9 months ago

“I'm always skeptical of online shopping, especially with something like mattresses where it's ideal to try out/physically see the product before you buy. National Mattress was everything the positive reviews described. Super-fast delivery, great communication from their drivers, and everything arrived packed well and in brand-new condition. I recommend NM to everyone!”

Helpful Report

Posted 9 months ago

“This is the second mattress we have ordered and I cannot say enough about how the quality and delivery are exceptional! So easy! Order, click, and voila!”

Helpful Report

Posted 9 months ago

“I had a fantastic experience from start to finish in buying a mattress at National Mattress in January 2026. The sales team was incredibly knowledgeable, patient, and genuinely friendly. Zero pressure and no nonsense. Buying the mattress was fast and easy, and the next-day delivery was perfect, on time and professional. In a very competitive industry, this level of service really impressed me. If you are shopping for a mattress in Mississauga, go in with confidence. This store is absolutely worth your business.”

Helpful Report

Posted 9 months ago

“Great prices and service. Called ahead and lady on phone was polite and helpful. Came into store to see and compare boxspring mattresses. Manvir was great in helping with info. Great prices and service. Would recommend! Even the delivery guys were fantastic.”

Helpful Report

Posted 9 months ago

“Delivery was fast. Delivery man was polite and helpful.”

Helpful Report

Posted 9 months ago

“This was my second purchase, and I am very happy with both of them, quality of the products, cost, customer service and next day delivery absolutely wow. Thank you National mattress.”

Helpful Report

Posted 9 months ago

“Mattress is really good”

Helpful Report

Posted 9 months ago

“Excellent experience with National Mattress! They addressed my mattress issue quickly and professionally, with outstanding customer service throughout the process. Everything was handled efficiently and with care. It’s great to see a company that truly values its customers. Highly recommend!”

Helpful Report

Posted 9 months ago

“10/10 - very good quality”

Helpful Report

Posted 9 months ago

“Great value. Excellent mattresses to rival any mattress chain. Very competitive prices and lots of stock.”

Helpful Report

Posted 9 months ago

“Hello good evening, I just want to say it was amazing shopping at your store! 5-star service! I went in feeling unsure of what I needed, but left feeling confident in my purchase. Suraj was incredibly helpful, she looked at the photos of mattresses I took and helped me find the perfect match for my sleep. Great selection of mattresses and even better customer service. Thank you so much!”

Helpful Report

Posted 9 months ago

“The staff was quick to respond and even got my order cancelled and reordered within a few minutes. they are always ready to help and friendly.”

Helpful Report

Posted 9 months ago

“Shivam at the Kitchener store was great with my Mom's mattress purchase. He was knowledgeable, friendly and showed us the perfect perfect mattress and platform for her. Thanks Shivam. The store has so many mattresses to try and is clean. The delivery guys were great, too. I definitely recommend !”

Helpful Report

Posted 9 months ago

“National Mattress was fantastic I ordered a mattress and 2 days later decided I wanted a different one I just emailed them and honestly it was a matter of 45 min I was gettingy new mattress. The refund was in my bank in 2 days. They are very professional and you won't find a mattress for a better price with fantastic quality.”

Helpful Report

Posted 9 months ago

“We heard about the NM from a friend while looking for a high-quality mattress. We went to the store in Markham for the first time. Easy to find and navigate a place. Helpful and nice staff. They answered all the questions. Did not know mattresses were made in Canada, so I am much happier to purchase one. Delivery happened as expected. Really good experience, Kudos to the team.”

Helpful Report

Posted 9 months ago

National Mattress Canada is rated 4.8 based on 18,577 reviews