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National Mattress Canada Reviews

4.8 Rating 17,818 Reviews
96 %
of reviewers recommend National Mattress Canada
4.8
Based on 17,818 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read National Mattress Canada Reviews
Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 24th July 2026
Tara B
National Mattress Canada 5 star review on 24th July 2026
Tara B
National Mattress Canada 5 star review on 24th July 2026
Christine C
National Mattress Canada 5 star review on 23rd July 2026
Matthew M
National Mattress Canada 5 star review on 22nd July 2026
Sarah B
National Mattress Canada 5 star review on 6th July 2026
Thao M
National Mattress Canada 5 star review on 6th July 2026
Andres C
1259
Anonymous
Anonymous  // 01/01/2019
Love my new mattress. I got the extra firm as I am a stomach sleeper and sometimes that position causes me back pain. If you’re thinking of purchasing just do it! It’s not too hard it’s perfect! No more sore back
Helpful Report
Posted 7 months ago
Great service at National Mattress! The sales person was really helpful in explaining the different types of mattresses and helping find the perfect fit for me.
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Posted 7 months ago
Excellent customer service and great variety of mattresses available. After the purchase, I was contacted by an agent who gave me a time frame for delivery. The mattress came safely wrapped, and in about two hours it was ready to use. The mattress it self is incredibly comfortable, it's the perfect medium firm. My back is not hurting anymore, and my sleep is deeper than ever!
National Mattress Canada 5 star review on 26th November 2025
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Posted 7 months ago
I found they had an easy to use web site even the advice for how to choose a mattress for your sleep style was helpful and then the delivery service was great I like the way they advised me about the time for delivery all of my experience was very good
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Posted 7 months ago
Fantastic products at reasonable prices
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Posted 7 months ago
Great prices and lead times. Easy and very fast delivery
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Posted 7 months ago
Sales rep was outstanding.. Took me through tons of options ..and was great at explaining products. Delivery was smooth and professional
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Posted 7 months ago
The staff was very friendly and helpful. They assist us to select the right product
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Posted 7 months ago
From order to delivery was quick
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Posted 7 months ago
Loving my new Evergreen Aspen mattress. I visited both the North York and Markham location, and Yaman and Henry were incredibly helpful and patient in my indecisiveness. I didn't feel pressured to make a decision. I had a very positive experience at National Mattress and I'm so glad I found the store. I will definitely be back for my mattress needs.
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Posted 7 months ago
Great store with great service...the staff is always friendly and they do advise on making right choices. We were assisted by Suraj....and he was great 👍.
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Posted 7 months ago
Best prices and quality compared to every other seller and I believe I checked every other mattress seller. On top of that Eden S and Conor T at Mississauga Kitimat location were great, straight forward, very helpful and knowledgeable and not pushy and hovering around, and respecting our budget, me and my girlfriend left happy with the purchase and experience and talking about how much better the salespeople were than the other stores we went to. Would definitely recommend this location
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Posted 7 months ago
Super fast delivery and incredibly friendly and helpful staff
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Posted 7 months ago
Had a pleasure to deal with Hardik. Honest and to the point salesperson. However, store as a whole needs better customer service on phonecsall. Me and wife tried calling other stores so many times, phones kept ringing but no response.
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Posted 7 months ago
I ordered a double bed for my daughter’s room. There was a specific brand I was looking for, and National Mattress happened to carry it. Even better, it was delivered the next morning! Delivery was seamless and quick. I would order from here again :)
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Posted 7 months ago
Good proces, fast delivery
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Posted 7 months ago
Very knowledgeable and professional staff made our purchase easy and full satisfactory.
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Posted 7 months ago
The entire process of getting a new mattress was seamless. There were tons of samples in the warehouse to try out, and the sales rep was not pushy at all — just super informative and genuinely helpful. The prices were great, especially compared to other stores selling the same products for way more. Delivery was quick (available as soon as the next day), and the delivery staff were fantastic. Overall, a smooth, stress-free experience from start to finish!
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Posted 7 months ago
staff were very helpful and nice. also i liked it that i got a lot of time to try different mattresses. im happy with the experience.
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Posted 7 months ago
Amazing prices, near frictionless customer service (in person and online) have been great… especially as I was changing my order around.
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Posted 7 months ago
National Mattress Canada is rated 4.8 based on 17,818 reviews