National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 17,819 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 17,819 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 25th July 2026

1261

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The place to go to if looking and buying a mattress. Staff well attended us and showed us his knowledge, suggestions and good advice on various mattresses selections, no pressure. Good quality at reasonable price. BUT be ready to ask questions on delivery charges. It might cost you more money and disappointments on home delivery+ extra fee if taken to your bedroom + extra charge if plastic cover of new mattress is to be removed. Not going to remove your old mattress for disposal where other stores will do and will charge for fees.”

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Posted 8 months ago

“Nice and good price”

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Posted 8 months ago

“Great collection, helpful service and competitive prices!”

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Posted 8 months ago

“Seamless experience”

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Posted 8 months ago

“Second bed with them. Amazing service everytime”

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Posted 8 months ago

“Cooling gel works well and is firm just the right amount for lumbar support”

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Posted 8 months ago

“Went to the store, met a nice customer service member who provided clear details, I ended up picking up my mattress on the spot, I'm using it now, it's very comfortable.”

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Posted 8 months ago

“Great customer service”

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Posted 8 months ago

“Mattress delivery and communication was quick and friendly. And our purchase and in-store help went over smoothly. We came in knowing the rough outlines of what we were looking for, tested around 6 and that was it :). Very friendly staff.”

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Posted 8 months ago

“I was pleased with the help I received from the sales person in the Kitchener store.”

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Posted 8 months ago

“My wife and I recently bought a mattress from National Mattress Outlet, and we couldn’t be happier with both the product and the experience. From the moment we walked in, the staff were welcoming, patient, and genuinely interested in helping us find the right mattress for our needs and budget. We can tell they truly care about their customers and take pride in being a local business. The quality of the mattress is fantastic; super comfortable, supportive, and clearly made to last. The delivery was quick and easy, and the whole process felt smooth and personal from start to finish. It’s rare these days to find a company that combines great prices and amazing service. I’m so glad we chose to support a local business like National Mattress Outlet; highly recommend them to anyone looking for a great night’s sleep!”

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Posted 8 months ago

“The team at national mattress really helped us find the right mattress for us. They took their time to show us different selections . They were very informative on every single mattress and how each one would affect your lifestyle . Choosing a mattress is often overlooked but people don't realize they spend most their life on this product that gets least attention . Definitely recommend this store and the pricing is unbeatable.”

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Posted 8 months ago

“This company was a dream to deal with, the website was clear, precise & easy to both understand and use. There is a fantastic quiz to help you pick the right type of mattress for your sleep style, chiropractic needs and price point etc I took the quiz & I could not be happier with what was suggested, I had forgotten what a good night's sleep felt like! The entire team of National Mattress is fabulous right through to the delivery gentlemen that were delightful, polite & respectful. It's so refreshing to deal with a Canadian company & purchase a Canadian product as well as be COMPLETELY SATISFIED with both your experience & your purchase! I literally can't say enough positive things about the company. If your in the market for a new mattress, you want to wake up happy, refreshed as well as well rested look no further than this amazing company, you can thank me later. Sincerely, Shannon Johnson”

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Posted 8 months ago

“Good experience, 👍”

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Posted 8 months ago

“Great customer service and very helpful”

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Posted 8 months ago

“Great speedy service. Loved getting matress next day as well mainly bouhht due to current one causing back pain. Now pain fully gone!”

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Posted 8 months ago

“I wanted a super firm flippable mattress and that is exactly what I received!!”

National Mattress Canada 5 star review on 21st November 2025

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Posted 8 months ago

“Professional, efficient customer service. Large selection of mattresses online and in the showroom. Seamless delivery process.”

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Posted 8 months ago

“Very happy with their customer service and delivery.”

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Posted 8 months ago

“Loved the quality of the mattress . Bought twin xl and then a queen”

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Posted 8 months ago

National Mattress Canada is rated 4.8 based on 17,819 reviews