National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 18,256 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 18,256 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

Write Your review

Tell us how National Mattress Canada made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

National Mattress Canada 5 star review on 10th September 2026

1278

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having sold off the previous queen mattress from Structube, we were looking to get a good firm king size mattress. A random search on the internet, and I stumbled upon National Mattress, with the reviews looking very promising. I called up the store to get a hang of the starting price for a firm king size mattress. The rep was very helpful and polite, he asked me to visit the website to see their range. Looking at the mattresses on the site, we made up our mind to visit the store, and was there in a couple of hours. We were looking for something really firm, not just the label mentioning it. The last mattress we had was a costly one but too soft for our liking, hence this time we were a bit cautious to not settle for something we would regret later. Looking at the range of mattresses in the store, we took some time to try a few different mattresses and then agreed upon NM HD 10" Extra-Firm Flippable High Density Foam mattress. We placed the order right there and were told that it would arrive the next day. We were looking forward to trying the new mattress. On the next day, we received a text about the time window when the mattress would be delivered. There was a live tracking link provided too. I was following the live tracking and also got a message letting me know the ETA. It was very helpful and assuring. Soon, the delivery guys arrived and handed over the mattress to us. We tried the mattress and immediately felt the difference. The night's sleep was very peaceful, especially given that we a baby co-sleeping with us, who is less than a year and did not wake up during the entire night. We too felt quite fresh in the morning. Overall we think we made a good choice and our purchase was a huge success.”

Helpful Report

Posted 4 months ago

“My purchase was easy from the submit online to the delivery. Everything was communicated well and delivered on time. The courtesy phone call that they were 20 mins away was extremely helpful.”

Helpful Report

Posted 4 months ago

“The mattress is quite comfortable.”

Helpful Report

Posted 4 months ago

“Great quality mattress at a fair price. Comfortable, supportive, and delivery was smooth. Very satisfied with the purchase.”

Helpful Report

Posted 4 months ago

“I got a queen mattress at a great price and speedy delivery! Delivery cost was reasonable and the mattress is very comfortable! Definitely recommend National Mattress! I will be purchasing more mattresses here in the future :)!”

Helpful Report

Posted 4 months ago

“Great prices and superfast courteous delivery.”

Helpful Report

Posted 4 months ago

“Excellent experience with National Mattress! The customer service was outstanding, delivery was smooth and on time, and the product quality exceeded my expectations. The team was very professional and helpful throughout the process. Highly recommend!”

Helpful Report

Posted 4 months ago

“We had a great experience, Suraj’s customer service was exceptional. He took his time showing us different options of mattresses and explaining the differences and what he thought was best for what we were looking for. We had gone to many other places but with Suraj’s knowledge and patience we couldn’t think about going anywhere else. And to top it off we absolutely love our mattress. So thank you Suraj for all of your help”

Helpful Report

Posted 4 months ago

“Very pleased with service. Arrived quickly and delivery people friendly and helpful. Good price.”

Helpful Report

Posted 4 months ago

“Item was in good condition and we are satisfied with the customer service provided”

Helpful Report

Posted 4 months ago

“The salespeople were very knowledgable, i was also helped with getting an earlier delivery. Their feedback was also very nice”

Helpful Report

Posted 4 months ago

“I had problems with delivery. Second delivery was scheduled for Sunday but was not sent out. Had to wait for the following weekend. Third delivery was accidently sent on Friday, but we received it on Saturday. However Customer service was very kind.”

Helpful Report

Posted 4 months ago

“Good selection, friendly service. Didn't have the mattress I wanted in stock but did have somenthing comparable.”

Helpful Report

Posted 4 months ago

“Excellent customer service and mattress!! Perfect mattress delivered fast. Highly recommend national mattress!! Henry is a pro who answered all my questions and helped me find the perfect mattress. Can’t beat the price either.”

Helpful Report

Posted 4 months ago

“The mattress was good quality for the price. My only issue is the top fabric doesnt seem sewed to the body of the mattress the way I'm used, so if you have it standing upright the fabric drapes off. It doesn't affect it when it's lying flat.”

Helpful Report

Posted 4 months ago

“We recently purchased a mattress from National Mattress. The knowledge provided was great and the service was amazing”

Helpful Report

Posted 4 months ago

“The best experience ever, Customer Service is truly amazing!”

Helpful Report

Posted 4 months ago

“Got the plush tight Springwall model. It is comfortable and firm, so it’s been a great balance. I also had a really good experience with the customer service. Overall, I'm very happy with it.”

Helpful Report

Posted 4 months ago

“Amazing quality”

Helpful Report

Posted 4 months ago

“We love National Mattress. The sales associates are all friendly, knowledgeable, and honest. They ask what you are looking for, give you information, and let you look around on your own without ever pressuring you for a sale. There are a lot of mattresses available to lie down on, more than any other mattress store that we looked at (and we looked at a lot). Each mattress in the showroom has it's own binder full of information so that you can compare them, and the associates can also explain the differences and show you similar mattresses if you want. They have a good return policy for their mattresses as well. We are looking forward to receiving our new mattress!”

Helpful Report

Posted 4 months ago

National Mattress Canada is rated 4.8 based on 18,256 reviews