NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.34

4.3 Rating 20,610 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 20,610 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 25th May 2023

Lauren Brooks

NewYorkDress 5 star review on 24th May 2023

Lisa Whitw

NewYorkDress 5 star review on 23rd May 2023

Anonymous

458

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It looks like very cheap dress”

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Posted 2 years ago

“-”

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Posted 2 years ago

“There is no delivery date”

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Posted 2 years ago

“Too much change Currency charge”

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Posted 2 years ago

“Sizing was off. Did not fit.”

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Posted 2 years ago

“Ordering dresses from New York Dress is risky. The sizes are not normal so it's really a guessing game as to if it will fit or not. While you have a zero return policy, I was appreciative that you did make a one time exception and gave me a credit. Thank you for that! However, since it was a credit, I still had to roll the dice and see if my replacement dress for my credit would fit or not. If it wasn't an $800 dress, it would not be that big of a deal. I can order the same type of expensive gown from Neimans or Saks and have exceptional return policies. I won't be ordering again because it is just not worth the risk.”

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Posted 2 years ago

“the dress is different than the picture”

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Posted 2 years ago

“I brought a dress from New York Dress for my daughter’s senior prom. The day of the prom after she put the dress on before her date even arrived to our home, the zipper splits and we can’t zip it down or anything. The dress should have had a more durable zipper unlike the plastic one that was on it. Very disappointed. Beautiful dress, horrible zipper.”

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Posted 2 years ago

“I ordered this dress is teal for my daughter's wedding. The color is darker and the fabric is stiffer than I anticipated. However, the appliques and beading are nice. My problem is that I ordered according to their size chart, and this dress is huge on me. I would guess it is 2 sizes bigger than what I should have received based on their size chart and recommended size. There is no option to return the dress, so now I am stuck with an ~ $600 dress for which I have no use. With the beading, and the amount that would need to be taken in (at least 4 inches), I am not sure that it can be altered. I used to be a tailor, and I wouldn't attempt it, but maybe someone else would. To me, it is not worth the extra expense to try to have it altered. Nordstroms has the same dress, but for a higher price, If I had bought it there, I would have had the option to return/exchange it.”

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Posted 2 years ago

“I want change my size”

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Posted 2 years ago

“I became a good advice”

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Posted 2 years ago

“J”

Helpful Report

Posted 3 years ago

“I think it's ridiculous that you guys are charging additional 10% because I want to exchange a $650 dress for a size that can pass through me. That's poor customer service. Most of my dresses are size 6, but this brand Most have a smaller cut. It's really pathetic.”

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Posted 3 years ago

“Good”

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Posted 3 years ago

“Still waiting for the dress before I do the rating”

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Posted 3 years ago

“Not able to get my dress on time”

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Posted 3 years ago

“Long waiting time”

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Posted 3 years ago

“not what I ored”

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Posted 3 years ago

“Good”

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Posted 3 years ago

“Size not perfect”

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Posted 3 years ago

NewYorkDress is rated 4.3 based on 20,610 reviews