NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.34

4.3 Rating 21,298 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,298 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 21st August 2025

465

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“C”

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Posted 3 years ago

“Nice”

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Posted 3 years ago

“F”

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Posted 3 years ago

“B”

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Posted 3 years ago

“gracias”

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Posted 3 years ago

“Your shipping tracker does not work.”

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Posted 3 years ago

“sizing unclear - says usd 12 but the sizing for 12 is not the same as equivalent AUS 16 sizing”

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Posted 3 years ago

“dress runs big size”

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Posted 3 years ago

“U”

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Posted 3 years ago

“It fit big on me and since it’s final sale I don’t know what to do. I followed the chart and it still fit big.”

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Posted 3 years ago

“Didn’t realize your company didn’t accept returns until after my order was placed. I have two brand new dresses I have no use for and wasted money on. Wouldn’t use your company again”

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Posted 3 years ago

“Sizes are off. Had to pay another 300 to get it tailored.”

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Posted 3 years ago

“No comment”

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Posted 3 years ago

“The sequins are all falling off... Will it be any left?”

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Posted 3 years ago

“I don't usually write reviews but since you asked.... Last year I ordered 5 dresses from your site that I had seen on Pinterest. I noticed on some of the dresses there was a note that the dress was non-returnable. Since I hadn't worn a formal dress in years, I made sure to choose only dresses that didn't have this note. Some of the dresses were out of stock and the ones that I did receive looked nothing like the photos and didn't fit. I called customer service to begin the return process, only to be told they were unreturnable. I explained that I had only picked dresses that didn't note "non-returnable". The agent then informed me that once I pressed the "accept" button at checkout I agreed to the terms. I feel like that was false advertising! If your policy is no returns on any dress, then you either have the note on all the dresses or none of them. The way you had/have your site makes it appear as if you accept returns when you don't. I would have never ordered so many dresses if I didn't think I could return them. Now I am stuck with them .... Even if you offered a credit, does me no good. I have no occasion to wear a dress like that again. Please do better at advertising. Angela Thompson”

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Posted 3 years ago

“N”

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Posted 3 years ago

“N/a”

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Posted 3 years ago

“Runs large,Color was not as in picture and quality was not the best .waste of money”

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Posted 3 years ago

“Tgvkihvbjg hydf”

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Posted 3 years ago

“Unfortunately, my experience with you was very, very bad, and they promised me the delivery day that I chose the day of the occasion. Unfortunately, they said it will arrive after 3-4 days, knowing that the delivery is supposed to be free, but I chose express delivery and paid more money! However, this big mistake happened, and this made me angry and sad a lot and caused me pressure on the last moments, as well as the service that they correspond with the customer, the beginning was great, but then they got bored of me! And I think that the customer is a customer, no matter what, especially since I did not make a mistake against anyone. I was just asking some questions, and they also did not tell me that there are also customs invoices. I wish you a good job and I hope you accept my cash and thank you.”

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Posted 3 years ago

NewYorkDress is rated 4.3 based on 21,298 reviews