Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,100 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

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4.6

Based on 26,100 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“No bus service on landing at Newcastle Airport starting at 11-00 am”

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(Long Stay) - Posted 3 years ago

“Bus service not running, I needed that as I have bad knees so was trek for me with a suitcase to the terminal, very painful knees by the time I got there. Not best pleased. Coming back was exactly the same, don't know if I would use again.”

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(Long Stay) - Posted 3 years ago

“I use the airport parking 4-5 times a year, the actual parking and booking element are totally fine - we always use the short stay. The main and only issue I have is the cost! it goes up every-time - it really is expensive!!”

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(Short Stay 1) - Posted 3 years ago

“Very expensive airport”

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(Long Stay) - Posted 3 years ago

“Upon pulling up to park the anpr detected my registration number no problem Gave me a ticket and proceeded to park up On our return however pulled up to the exit barrier and couldn’t find our car on the system so wouldn’t let me out. Had to wait for a representative to arrive then wanted to check my email for the booking before he would let me out . So not so good on departure. Not just my car either the other lanes for cars had the same problem.”

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(Long Stay) - Posted 3 years ago

“Good value as its cheaper than taxis there and back, however, some of the footpath surfaces could be better as in places its quite difficult pushing or pulling your luggage.”

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(Long Stay) - Posted 3 years ago

“Expensive!”

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(Short Stay 2) - Posted 3 years ago

“Dissapointed that when we returned from holiday the Bus Stop outside the terminal was not clearly signposted. We then found a piece of paper taped to a post advising that there was no bus to return to the car park as this was only operating at certain hours over that weekend so we had to walk.”

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(Long Stay) - Posted 3 years ago

“Regrettably we have had to use the Airport car park since Park and Fly closed after the pandemic. Although booking, entrance and exit is easy to use online using the car park itself is more problematic as there is no indication of where there are any spaces. So you have to drive around and around until you find one. Then when you do the numbering system is vague so you struggle to return to it. This means that you have to leave a lot more time before your flight just to park. The bus is irregular but the drivers helpful and friendly. An expensive but very unsatisfactory service. Next time we will get a taxi.”

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(Long Stay) - Posted 3 years ago

“Would have given 5 stars but my wife who has slight mobility problems was unable to step down off bus at arrivals until driver came and lowered bus. This should have been done as soon as it stopped”

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(Premium Meet And Greet) - Posted 3 years ago

“Parking is easy and convenient at Newcastle. The only reason I have not rated it higher is that EVERY time I go to leave the ANPR system misreads my reg number. And so EVERY time I have to contact the control room for them to verify and let me out. Not great after a long flight and embarrassing with people waiting behind you!”

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(Short Stay 1) - Posted 3 years ago

“No bus available, no disabled parking space. A long walk to the airport in the snow.”

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(Long Stay) - Posted 3 years ago

“I have parked at the airport many times but on this occasion it was a little frustrating as some of the car parks were showing as full and had cones blocking them off but there were spaces.”

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(Long Stay) - Posted 3 years ago

“All of the long stay space car parks nearer to the terminal were all blocked off with cones, boards saying full but they were practically empty. Also I paid over £50 for 4 days (with a discount code) which I thought was too expensive.”

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(Long Stay) - Posted 3 years ago

“Booking for parking online was fairly easy and instructions clear. However, on return to car park after our holiday, the exit machine swallowed my ticket and barrier failed to lift to let us out. It took around 5 minutes to get through to someone on the intercom. The operator finally let us out after confirming pre-booking payment had been made. No explanation was given.”

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(Short Stay 1) - Posted 3 years ago

“The passenger path from long stay was temporary but was very gravelley so differcult to pull a suitcase. I appreciate its only temporary but more could done.”

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(Long Stay) - Posted 3 years ago

“Good service shame prices are so high”

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(Short Stay 1) - Posted 3 years ago

“Whether using the self parking (Short stay 1) or Meet and Greet I have always found the car parking effortless and it feels secure. However the withdrawal of the shuttle bus to long stay makes it unusable if you have hold luggage to manage, which limits choice. The drop off charges are ridiculous. Its only £1.00 at Belfast International!”

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(Short Stay 1) - Posted 3 years ago

“expensive”

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(Short Stay 2) - Posted 3 years ago

“Courtesy buses not running 24/7 now which is inconvenient and consequently suitcase trollies getting left near to parked cars. Parking bays too narrow”

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(Long Stay) - Posted 3 years ago

Newcastle Airport is rated 4.6 based on 26,100 reviews