Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,100 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

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4.6

Based on 26,100 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“The car park was almost full so I had to park a fair distance from the terminal and no courtesy buses were anywhere to be seen.”

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(Long Stay) - Posted 3 years ago

“Easy arrival process but difficult exit”

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(Long Stay) - Posted 3 years ago

“There should be more signs directing you to the terminal”

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(Long Stay) - Posted 3 years ago

“Easy check in.but toilets a disgrace.”

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(Premium Meet And Greet) - Posted 3 years ago

“Departure gates overcrowded and with no possibility of social distancing. Departure process was chaotic, with people overspilling into corridors blocking other passengers going to other gates”

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(Long Stay) - Posted 3 years ago

“Good parking !! I also use LBA park2travel parking who offer a 15%reduction as standard so I always save at least £10-£15 which is good in this climate Maybe Newcastle Airport parking could offer the same discount Thankyou”

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(Long Stay) - Posted 3 years ago

“So our experience staying in the long stay carpark was quite smooth but on landing at 2am, there was a queue at the barriers where a lot of people who had pre paid couldn’t get through, they were keep going in and out of the office until EVENTUALLY someone came out and opened the barriers, not this time but this has happened to us previously(pre covid) where our parking card wouldn't work so clearly there is a problem where the barriers don’t recognise that people have already paid”

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(Long Stay) - Posted 3 years ago

“Had no problems with the car parking the problem I have it is very over priced its a car park not I am not renting a semi detached home for a week for my car 😡”

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(Long Stay) - Posted 3 years ago

“Parking is well organised and cheap if going for a week or more, but i was only away a couple of days and tried to book early...... too expensive. Booking late was same price”

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(Premium Meet And Greet) - Posted 3 years ago

“Parking charges way too high. Security procedures good. Jet2 boarding well organised. UK Border inadequate.”

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(Short Stay 2) - Posted 3 years ago

“Way way to expensive”

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(Long Stay) - Posted 3 years ago

“Car park was fairly full but simple to gain access and egress”

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(Short Stay 1) - Posted 3 years ago

“The long stay car park was very busy and signage to vacant areas needs to be improved. The biggest problem was that when we arrived back into the airport at 7.00 pm after a delayed flight from Jersey, we had to wait until 8.00 for a shuttle bus to take us back to the car. Surely the shuttle bus needs to run 24/7. The sign on the bus stop outside the terminal indicated that there are no shuttle buses between 4.30 and 8.00. This needs addressing urgently as it could mean that people with mobility issues who could not walk back to their car, could be stranded in the terminal for 3 or more hours. As an airport with ambitions to expand services, this presents a major problem.”

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(Long Stay) - Posted 3 years ago

“Easy to park but rather difficult to find the car again. It would be better if each lane was individually labelled instead of huge areas, especially when it is dark.”

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(Long Stay) - Posted 3 years ago

“The car park was easy to find, but it was very full so finding a space proved difficult in the dark. We did not see one bus that could have taken us to the terminal and there was no signs anywhere directing us to walk there. We got lost. We noticed lots of small fences that blocked alot of the ways to get to where we needed to be, so we ended up having to hump our cases over them. No ideal when we had children and it was raining. The airport itself was very hot, and very very busy. We waited in the jet2 queue and I almost feinted from the heat. Check in was brief and straightforward. We purchased fast pass for security, which we got straight though. I cant comment on the normal security route as I didnt look. We had breakfast and a drink which was nice(and cool), but was busy. We then went to find a coffee and somewhere to sit. It was extremely busy and there were no seats, so we had to sit on the floor. Not ideal when you have back and leg problems. Again, it was extremely hot and busy which I didnt like. The gate was announced at 30 minutes prior to departure, so we headed down there, then as we got halfway down one corridor it was announced there was a gate change so we had to double back on ourselves. But by the time we got to the gate they were loading the passengers so we got straight on the plane. Then it was announced that there was no one to push the plane back and we had missed our time slot, so we had to wait.”

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(Long Stay) - Posted 3 years ago

“I am a bit disappointed with the price increase from last year we use the car parking at least 3 times a year and have seen a big jump of at least £25 extra I try to get a discount code but that only takes £10 off, never mind it is what it is.”

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(Long Stay) - Posted 3 years ago

“The airport is very well organised but expensive. We mainly try to get a hotel and parking deal as it is better value. There are often codes for discounts but they change them very quickly.”

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(Long Stay) - Posted 3 years ago

“The Meet and greet parts were very good, friendly and quick the only problem we had after 14 days away was when we returned home at 05.00hrs my car was not parked near your terminal instead it was right at the bottom the car park stuck away in a corner which made it fairly difficult to get out. We have used your Meet and Greet service several times and have always found on our return our car would be ready for us parked virtually outside the MEET and Greet terminal and for the money, we paid that's the minium that we have come to expect.”

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(Premium Meet And Greet) - Posted 3 years ago

“No problem, hassle free. But the cost?! Seems to have almost doubled in recent times - only negative hence why not 5 stars. £83 for 7 days…”

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(Long Stay) - Posted 3 years ago

“PRICE INCREASE UNACCEPTABLE”

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(Long Stay) - Posted 3 years ago

Newcastle Airport is rated 4.6 based on 26,100 reviews