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Newcastle Airport Reviews

4.6 Rating 25,116 Reviews
92 %
of reviewers recommend Newcastle Airport
4.6
Based on 25,116 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Anonymous
Anonymous  // 01/01/2019
A bit disappointed the meet and greet was not open parked in the original car park near to terminal building
Helpful Report
(Premium Fast Track) - Posted 3 years ago
Disappointed the bus service wasn’t running. Difficult to get to the airport with suitcases and two children. Especially in the winter weather conditions.
Helpful Report
(Long Stay) - Posted 3 years ago
The car park needs better signage of where to park as entry and regress is confusing
Helpful Report
(Long Stay) - Posted 3 years ago
Easy booking process but transfers from the car park to the terminal poor
Helpful Report
(Short Stay 2) - Posted 3 years ago
disappointed that when we got to the bus stop there was a sign saying no bus service from this stop. We decided to walk.
Helpful Report
(Long Stay) - Posted 3 years ago
I was rather dismayed to hear that if one was a little disorientated & mistakenly entered the wrong car park they would then incur a minimum fee regardless .
Helpful Report
(Long Stay) - Posted 3 years ago
Position of Short stay 2 on map is misleading, especially for a woman returning at 7pm at night
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(Short Stay 2) - Posted 5 years ago
Frustrating as the registration recognition system is useless. Generally every time I use the short 2 car park my car reg no on the ticket at entry is incorrect and I have to go to the office on my return to have it rectified so I can exit. Pain in the behind!! Other colleagues I know that use this service have the same problem. so not just me.
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(Short Stay 2) - Posted 5 years ago
Not enough electric charging points and one is permanently out of order
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(Short Stay 1) - Posted 5 years ago
Tried to charge me £110 when I’d already paid in advance. I was very popular at the gate while it was checked whether it was ok to let me go.
Helpful Report
(Short Stay 1) - Posted 5 years ago
Need more signs for the exit and row signs to help find your car
Helpful Report
(Long Stay) - Posted 5 years ago
Good but expensive drivers arrogant at best
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(Long Stay) - Posted 5 years ago
In general very good.But the bus device is atrocious.We arrived back on a cold wet and windy night,got our luggage very promptly and went for the bus.It only had two people on it .5 yards from the bus and the driver had seen us ,it pulled away.Not acceptable.
Helpful Report
(Long Stay) - Posted 5 years ago
Hardly any spaces left when we arrived.Space we did find was by bus stop which was a lucky plus.
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(Long Stay) - Posted 5 years ago
I had prepaid, but on leaving I was told I had to pay double what I'd paid already. Went in to office and staff just looked at me, no greeting, no conversation. I told them the problem, they entered something on computer and handed the ticket back to me without any apology or conversation
Helpful Report
(Long Stay) - Posted 5 years ago
Its appears I'm having to park further away from the terminal each time I book. Car parks had signs up stating full however there were many empty spaces.
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(Long Stay) - Posted 5 years ago
Nowhere to sit other than cafe space. Prices in cafes ridiculously high.
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(Long Stay) - Posted 5 years ago
its pretty expensive
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(Short Stay 2) - Posted 5 years ago
Convenient parking, but more expensive than Edinburgh airport for similar service.
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(Short Stay 2) - Posted 5 years ago
Good facilities compact Airport.
Helpful Report
(Long Stay) - Posted 5 years ago
Newcastle Airport is rated 4.6 based on 25,116 reviews