Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 25,109 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 25,109 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 25th July 2025

Anonymous

Anonymous // 01/01/2019

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English

“Parking is easy and convenient at Newcastle. The only reason I have not rated it higher is that EVERY time I go to leave the ANPR system misreads my reg number. And so EVERY time I have to contact the control room for them to verify and let me out. Not great after a long flight and embarrassing with people waiting behind you!”

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(Short Stay 1) - Posted 2 years ago

“No bus available, no disabled parking space. A long walk to the airport in the snow.”

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(Long Stay) - Posted 2 years ago

“I have parked at the airport many times but on this occasion it was a little frustrating as some of the car parks were showing as full and had cones blocking them off but there were spaces.”

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(Long Stay) - Posted 2 years ago

“All of the long stay space car parks nearer to the terminal were all blocked off with cones, boards saying full but they were practically empty. Also I paid over £50 for 4 days (with a discount code) which I thought was too expensive.”

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(Long Stay) - Posted 2 years ago

“Booking for parking online was fairly easy and instructions clear. However, on return to car park after our holiday, the exit machine swallowed my ticket and barrier failed to lift to let us out. It took around 5 minutes to get through to someone on the intercom. The operator finally let us out after confirming pre-booking payment had been made. No explanation was given.”

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(Short Stay 1) - Posted 2 years ago

“The passenger path from long stay was temporary but was very gravelley so differcult to pull a suitcase. I appreciate its only temporary but more could done.”

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(Long Stay) - Posted 2 years ago

“Good service shame prices are so high”

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(Short Stay 1) - Posted 2 years ago

“Whether using the self parking (Short stay 1) or Meet and Greet I have always found the car parking effortless and it feels secure. However the withdrawal of the shuttle bus to long stay makes it unusable if you have hold luggage to manage, which limits choice. The drop off charges are ridiculous. Its only £1.00 at Belfast International!”

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(Short Stay 1) - Posted 2 years ago

“expensive”

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(Short Stay 2) - Posted 2 years ago

“Courtesy buses not running 24/7 now which is inconvenient and consequently suitcase trollies getting left near to parked cars. Parking bays too narrow”

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(Long Stay) - Posted 2 years ago

“Travel through newcastle airport about 8 times per year outward journey from check in through security perfect but it is the return that is allways very poor. Everybody complains you allways wait ages for steps to arrive at aircraft. Then allways large queues at security very poor then allways long wait for baggage”

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(Short Stay 1) - Posted 2 years ago

“I love Newcastle airport, but the spaces are too tight, the distance from airport too far, and the bus service not effective. I was in car park 45 mins before I got to airport, trying to find a space & walking to airport. You need a decent multi-story.”

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(Long Stay) - Posted 2 years ago

“Not happy that £5 fee was kept when I cancelled my booking”

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(Short Stay 2) - Posted 2 years ago

“Great service and easy booking process. Prices used to be competitive but is quite expensive now compared to other airport parking. Their prices are based on demand and jump up the more people who book their cars in. If pricing could be better it would be 5 stars from me.”

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(Long Stay) - Posted 2 years ago

“All great except 9/10 occasions the bus is not available or simply parked up.”

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(Long Stay) - Posted 2 years ago

“No courtesy coach on arrival Poor signposting of parking areas”

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(Long Stay) - Posted 2 years ago

“No problems parking could be cheaper as of the current climate.”

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(Long Stay) - Posted 2 years ago

“Car park could do with resurfacing.could Park near to exit even tho plenty spaces”

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(Long Stay) - Posted 2 years ago

“Easy to access by rail, bus or car. Only issue being the rather high cost of long stay parking.”

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(Long Stay) - Posted 2 years ago

“Spaces are just too small”

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(Short Stay 1) - Posted 2 years ago

Newcastle Airport is rated 4.6 based on 25,109 reviews