Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 24,961 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 24,961 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 26th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All ok except on entering the car park and collecting my prepaid ticket the camera misread my registration seeing a G as a 6 and treating my parking as not prepaid so I had to sort this out at the customer parking cabin on route back to my car at the end of my holiday . It ended ok thanks to the good customer service just a little worrying while I was away”

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Posted 6 years ago

“Hassle free airport smooth passage through check in and security, great on site parking, very disappointed that drop off fee increased by 100% from £1 to £2”

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Posted 6 years ago

“Found space quick”

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Posted 6 years ago

“No problems easy to use just remember your pick up shelter number.”

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Posted 6 years ago

“It was really handy upgrading to the short stay car parking, a short distance to the terminal”

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Posted 6 years ago

“don't like having to drag suitcases on to buses! PT”

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Posted 6 years ago

“Very good service”

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Posted 6 years ago

“Straight forward very easy access”

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Posted 6 years ago

“easy to use website , no problem getting parked , no problem on exiting car park”

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Posted 6 years ago

“Very easy. Np problems at all. Busses were very prompt. Would use it again for sure.”

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Posted 6 years ago

“Very quick entrance and leaving”

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Posted 6 years ago

“Just so expensive should provide a loyalty scheme or email special discounts for returning customers.”

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Posted 6 years ago

“Part of the car park is cordoned off for maintenance which impacts on parking spaces otherwise a good secure car park.”

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Posted 6 years ago

“Worked really well, price was good. Only downside no sign of the shuttle bus”

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Posted 6 years ago

“Newcastle Airport is a good airport looks after its customers well”

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Posted 6 years ago

“easy access”

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Posted 6 years ago

“K”

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Posted 6 years ago

“Access to the Short Stay Carpark was easy. It is reassuring that the ticket machine acknowledges that you have pre-booked. Finding a space can be difficult and on a cold early morning, this can be a little frustrating to find that you are as far away from the terminal as you can possibly get. However on your return it is a relaxing feeling to know exactly where your car is and that it has been safely parked during your holiday.”

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Posted 6 years ago

“The problem is the bus.layout One side should be long seats and opposite should be for your cases,double up but not three high everybody is not that strong”

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Posted 6 years ago

“Newcastle airport has great facilities, the meet and greet parking is the best thing that I have done, there is no hassle ,the people are friendly, and there's no waiting for taxi's. There are plenty of shops, cafe's and bar's, although the drinks in the bar's are pretty expensive, I would like to try the executive lounge but not sure what the fee is to go in one, the airport is very clean, the only downside about it is the new passport scanning area which takes longer to get through, apart from that great.”

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Posted 6 years ago

Newcastle Airport is rated 4.6 based on 24,961 reviews