Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 24,961 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

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4.6

Based on 24,961 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 26th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to get to small walk to terminal no issues brilliant”

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Posted 6 years ago

“Good reliable service. Recently used in snowy weather and access roads well cleared of snow on my return.”

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Posted 6 years ago

“Not enough seating in departures but otherwise it is a decent airport with very good parking facilities.”

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Posted 6 years ago

“Easy access with a good pick up service running to the airport door with secure safe parking.”

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Posted 6 years ago

“Upgraded to short stay for an extra fee, struggled to find a space as work going on in car park, eventually after 10 mins driving round managed to squeeze into one nice and close to terminal.”

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Posted 6 years ago

“I use NCL a lot. The only thing I would recommend is a review of the parking charges. Very expensive. Same with the airport taxis - pricey.”

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Posted 6 years ago

“Getting better all the time. Parking spaces better, access control gate mechanism now based on number plate recognition better but still with friendly Geordie bus drivers. What's not to like?”

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Posted 6 years ago

“Was no issues everything went as planned”

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Posted 6 years ago

“The rate for parking outside of the terminal was very reasonable and saved a lot of hassle. Better signage within the car park would help, however, I realise that there are ongoing works in the car park. Would park there gain”

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Posted 6 years ago

“It was very good”

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Posted 6 years ago

“Easy access from short stay car park. Very short queues at security. Very good new healthy eating outlet, a pity no seating next to it. Still too much space for bars and unhealthy food outlets. Limited general seating.”

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Posted 6 years ago

“Efficient services. However would like more schedule direct international .flights to avoid having to fly to LHR/Dublin/Amsterdam before connecting to USA”

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Posted 6 years ago

“Everything was good except for our return and the bus driver taking us to our car in short stay 2 was very rude.”

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Posted 6 years ago

“Reward points and more perks would be nice as loyalty prizes : )”

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Posted 6 years ago

“Convenient and good pre-book price. Short-ish walk to terminal which was quicker than waiting for the bus. Would rather pay to leave my car than pay for the over-expensive airport taxis.”

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Posted 6 years ago

“Friendly and helpful staff.”

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Posted 6 years ago

“good airport, nice and clean and quickly went through it. The passport checking area needs more machines it causes a backlog of people waiting to get through.”

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Posted 6 years ago

“Only problem I had with pre booking was it did not recognize my car on entry causing a delay. On exit everything was fine. Signage from Airport terminal to short stay 2 needs to be addressed.”

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Posted 6 years ago

“Very good but expensive .”

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Posted 6 years ago

“Accessible with an appropriate design and adequate infrastructure.”

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Posted 6 years ago

Newcastle Airport is rated 4.6 based on 24,961 reviews