Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 24,961 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

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4.6

Based on 24,961 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 26th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always use this service very easy normally bus every few minutes but returning home this time bus was ages to arrive. Buzzed twice and told must be busy don’t think so at 8pm on a Thursday evening. Will def use again as usually great service”

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Posted 6 years ago

“Decent value for money. Meet and greet almost at capacity but current plans to update will hopefully sort this.”

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Posted 6 years ago

“Very good but a special price scheme for “every week” users would be welcomed.”

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Posted 6 years ago

“Pretty good parking service, but still too expensive!!”

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Posted 6 years ago

“Car park improving construction is on going, and it was a bit confusing how to get in and out from Car park.”

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Posted 6 years ago

“No problems but surprisingly busy”

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Posted 6 years ago

“Easy to book and price good for short stays”

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Posted 6 years ago

“Would have been 5 star rating but we parked beside signs F&G and caught the bus to the terminal. On returning at night we asked to go back to F&G only to be asked for a shelter number as F&G are covered be a number of shelters. It was fortunate my car lights up from the key fob. It would have been nice for the driver or something on the bus to display the shelter number.”

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Posted 6 years ago

“Parking was quite busy so had a bit of a walk to terminal than last time but on the whole quite happy.”

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Posted 6 years ago

“Great drop off and pick up service. Only issue was car parks were very chaotic due to extensive work being carried out and signage wasn’t very clear on arrival.”

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Posted 6 years ago

“Good service every thing went according to plan”

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Posted 6 years ago

“We used the long stay parking recently The.bus shuttle.was frequent and secure parking was one less thing to worry about Easy booking using the website Will always use this facility when travelling from NCL 😎”

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Posted 6 years ago

“Not quite as good as usual because of car park alterations making it tricky to find the exit!”

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Posted 6 years ago

“Very handy, fair price, most within easy walking distance to terminal. Bus runs regularly if you prefer.”

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Posted 6 years ago

“Would of been 5 star but with the work going on in the car park we had to park quite far away. No problems other than that, simple and easy to enter and exit.”

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Posted 6 years ago

“Still a little confusing due to the improvements around the car park that are ongoing, but I'm sure that will resolve once they are complete”

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Posted 6 years ago

“Signage on approaching the choice of car parks was not absolutely crystal clear to a new comer entering different filter lanes.”

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Posted 6 years ago

“Good in that we arrived, the barrier issued a prebooked ticket and we parked as close to the terminal as possible as we know the bus taking you to the terminal hardly ever run.”

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Posted 6 years ago

“Clean efficient but food retailers need refreshing”

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Posted 6 years ago

“Easy to park and bus arrives promptly when requested”

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Posted 6 years ago

Newcastle Airport is rated 4.6 based on 24,961 reviews