Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 25,144 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

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4.6

Based on 25,144 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 25th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I experienced a professional service on arrival, however having used the service for years with no problems, I collected my vehicle this time, in the dark! only to find the following morning the passenger side from back to front including the bonnet was covered with scratches. the vehicles in my opinion are parked to close,”

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Posted 6 years ago

“Everything was fine,used meet and greet for the first time very smooth security going out was fine however border control on our return what a bottleneck”

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Posted 6 years ago

“Will be 5* once the work is completed. It's good to be so close to the airport. The admin staff are great and always helpful if I need to contact them.”

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Posted 6 years ago

“Better direction signs required”

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Posted 6 years ago

“It looks like you have lost a lot of parking spaces in short stay 1 and could not see signage for short stay 2”

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Posted 6 years ago

“Although Edinburgh is closer, it is still easy to access from Scottish Borders adn you don't have to worry about the Edinburgh City Bypass! Parking is close to terminal building and reasonable costs, although negotiating the current works in the short stay with suitcases is difficult as there is not adequate signage for pedestrians. Once inside airport, security could be better managed to speed it up. Signage/Directions to Gates after security is poor. However, facilities are clean and staff very friendly. An easy and unstressful airport experience! Would recommend.”

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Posted 6 years ago

“Close to the terminal and nice to be able to walk”

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Posted 6 years ago

“We parked in Short Stay 2 and this is an excellent location for anyone with walking difficulties”

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Posted 6 years ago

“Very Good facilities. friendly, helpful staff. A lot of construction work going on in the short stay car park.”

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Posted 6 years ago

“We have used the parking on numerous occasions we often leave the car for three weeks or more we would like to maybe have a cheaper price for long term stay.”

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Posted 6 years ago

“Why close the closest parking area first thing in the morning. Should be the other way around so you have less to wark early morning”

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Posted 6 years ago

“There was building work going on around but still no problem, very satisfied”

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Posted 6 years ago

“Very easy access to airport. Close to terminal.”

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Posted 6 years ago

“Was a lot of construction activities ongoing during our stay & was confusing which car park was which.”

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Posted 6 years ago

“Great place. Close to airport. But cost is too expensive.”

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Posted 6 years ago

“For the price paid the road surface was poor. I expect once the alterations are made this will improve.”

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Posted 6 years ago

“As an infrequent user of the airport i found that the entrance to Short stay 2 could have been clearer. Easy access to terminal from our chosen parking space and felt that car was secure.. As we had pre-booked we had to contact the admin on leaving- which slowed down our departure.”

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Posted 6 years ago

“very handy,close to terminal”

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Posted 6 years ago

“normally very good but phone not working in shelter i am a female traveling alone 4am in the morning and lots of construction taking place”

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Posted 6 years ago

“always no problem parking, easy entry and exit”

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Posted 6 years ago

Newcastle Airport is rated 4.6 based on 25,144 reviews