Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 25,146 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 25,146 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 25th July 2025

Anonymous

Anonymous // 01/01/2019

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English

“Everything was good except for our return and the bus driver taking us to our car in short stay 2 was very rude.”

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Posted 6 years ago

“Reward points and more perks would be nice as loyalty prizes : )”

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Posted 6 years ago

“Convenient and good pre-book price. Short-ish walk to terminal which was quicker than waiting for the bus. Would rather pay to leave my car than pay for the over-expensive airport taxis.”

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Posted 6 years ago

“Friendly and helpful staff.”

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Posted 6 years ago

“good airport, nice and clean and quickly went through it. The passport checking area needs more machines it causes a backlog of people waiting to get through.”

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Posted 6 years ago

“Only problem I had with pre booking was it did not recognize my car on entry causing a delay. On exit everything was fine. Signage from Airport terminal to short stay 2 needs to be addressed.”

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Posted 6 years ago

“Very good but expensive .”

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Posted 6 years ago

“Accessible with an appropriate design and adequate infrastructure.”

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Posted 6 years ago

“All ok except on entering the car park and collecting my prepaid ticket the camera misread my registration seeing a G as a 6 and treating my parking as not prepaid so I had to sort this out at the customer parking cabin on route back to my car at the end of my holiday . It ended ok thanks to the good customer service just a little worrying while I was away”

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Posted 6 years ago

“Hassle free airport smooth passage through check in and security, great on site parking, very disappointed that drop off fee increased by 100% from £1 to £2”

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Posted 6 years ago

“Found space quick”

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Posted 6 years ago

“No problems easy to use just remember your pick up shelter number.”

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Posted 6 years ago

“It was really handy upgrading to the short stay car parking, a short distance to the terminal”

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Posted 6 years ago

“don't like having to drag suitcases on to buses! PT”

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Posted 6 years ago

“Very good service”

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Posted 6 years ago

“Straight forward very easy access”

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Posted 6 years ago

“easy to use website , no problem getting parked , no problem on exiting car park”

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Posted 6 years ago

“Very easy. Np problems at all. Busses were very prompt. Would use it again for sure.”

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Posted 6 years ago

“Very quick entrance and leaving”

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Posted 6 years ago

“Just so expensive should provide a loyalty scheme or email special discounts for returning customers.”

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Posted 6 years ago

Newcastle Airport is rated 4.6 based on 25,146 reviews