Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 24,961 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 24,961 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Newcastle Airport 5 star review on 26th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Parked in short term parking area. Although everywhere seemed to be taken we did find a parking space after a while. Very easy to locate car on our return although exit signs not clear due to work being carried out.”

Helpful Report

Posted 6 years ago

“Medium stay convenient for terminal”

Helpful Report

Posted 6 years ago

“Good all round service”

Helpful Report

Posted 6 years ago

“Good,but getting too expensive”

Helpful Report

Posted 6 years ago

“Great smooth service”

Helpful Report

Posted 6 years ago

“Meet and greet parking worked fine for us on a recent trip to US via Amsterdam. Straight from the car to the terminal outbound; straight from the terminal to the car on our return.”

Helpful Report

Posted 6 years ago

“could you change the system so that when pre booking you are allotted a parking space. the last twice that we have used the short term park we have struggled to find to find an available space. let alone a disabled bay.”

Helpful Report

Posted 6 years ago

“very good and easy”

Helpful Report

Posted 6 years ago

“Worry free, no stress although trying to get back to the car was a little difficult with footpaths being closed”

Helpful Report

Posted 6 years ago

“Stayed in Short Term Car Park which was only a short walk from terminal, ideal when returning on a cold Friday night. Previously used long term, parking okay but had to wait a while for a bus which because of the wait was full causing some problems as people arrived at the area in which they were parked.”

Helpful Report

Posted 6 years ago

“A little confusing as always different bits shut but otherwise good.”

Helpful Report

Posted 6 years ago

“Took advantage of Short Stay Parking offer and so much more convenient than waiting for buses in Long Stay area. NB Not happy on return to Airport to find escalator up to Passport Control not working causing several elderly/infirm passengers difficulty including my husband. No alternative to stairs offered and no staff assisting.”

Helpful Report

Posted 6 years ago

“I think the sign posts in side the car park could be clearer”

Helpful Report

Posted 6 years ago

“overall the experience is good but one suggestion i could make would be to improve the bus service to get people too and from the Terminal, every time ive used the long stay the bus drivers seem to take pleasure in pulling away as you hurry towards the the bus stop. its not like its busy and people could miss flights, i feel they do it on purpose and its very annoying regards S Pattison”

Helpful Report

Posted 6 years ago

“A number of the parking areas seemed to be closed off with only a few cars parked which was a little confusing. Very easy to use gates when we pre-booked”

Helpful Report

Posted 6 years ago

“Always have trouble getting out of airport always have to go in and change card.”

Helpful Report

Posted 6 years ago

“All ok no bad points”

Helpful Report

Posted 6 years ago

“Relatively easy to find a parking space, entry was easy with a ticket at the car park entrance. Price was reasonable and exiting the car park was straightforward.”

Helpful Report

Posted 6 years ago

“I travel from Newcastle airport regularly for work. I have had no major issues in many years of travelling.”

Helpful Report

Posted 6 years ago

“Hassle free.”

Helpful Report

Posted 6 years ago

Newcastle Airport is rated 4.6 based on 24,961 reviews