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Newcastle Airport Reviews

4.6 Rating 25,144 Reviews
92 %
of reviewers recommend Newcastle Airport
4.6
Based on 25,144 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Anonymous
Anonymous  // 01/01/2019
Never had a problem
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Posted 9 years ago
great spot
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Posted 9 years ago
Over all the experience was very good. I used to use same facilities at Edinburgh airport quite often and find the two very similar in every respect except that it was easier for me to exit at Edinburgh. The last two times I have used Newcastle (leaving in the dark) the system would not let me out without me pressing the help button, talking to an attendant and giving my details.
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Posted 9 years ago
No issues at all with Newcastle airport, would not hesitate to use again
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Posted 9 years ago
very good no problem
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Posted 9 years ago
It's was good, just price could be a bit cheaper, in and out with no problems
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Posted 9 years ago
Easy and straightforward way to book and pay for parking. A lot of car parks closed, especially those closest to the road in to the parking area, which was slightly confusing/off-putting. On the whole a good experience though and I'd use the service again.
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Posted 9 years ago
I found the car parking facility easy to use and the shuttle bus to and from the terminal was quite easy that made my travel to the airport and back home free from any holdups. The only criticism I have, although only minor, was the maps of the carpark should be able to be downloaded, to help on arrival and show disabled spaces.
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Posted 9 years ago
Relatively easy to find a parking space, although signage to areas with space could have been better, quick service & polite driver on courtesy bus to terminal. All very straight forward although it was in all fairness a very quiet period. On return our flight was cancelled & we arrived back a day late. As we were pre-booked we reported to the car park office where we were issued with a new exit ticket without any additional charge. Suitably impressed & will have no hesitation in parking on site in future.
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Posted 9 years ago
Entry excellent and car parking space more than adequate. Transfer bus fine. Never too long a wait. The drivers are very patient when lots of cases are being loaded and unloaded. BUT.. once again, on our departure from the car park the barrier failed to operate with our card. We had pre-paid to park. This was a problem some time ago which we thought had been solved but it appears not. We had to go in the exit office for a manual barrier lift. We will continue to use this facilities and hope the barrier gets sorted for next time.
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Posted 9 years ago
My flight was cancelled from London and subsequently my parking overran . A simple call to the parking people confirmed that I did not need to worry and was actually covered up until 12 midnight as they understood the issue's Many thanks
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Posted 9 years ago
We arrived back in the early hours , and the camera did not recognise our registration so were held up for minutes (fortunately not busy so no queue forming ) However we pressed the button for assistance , which was answered promptly , and a gentleman came over and let us through , stating that the camera had difficulty with private registrations (not something I have experienced previously with you).
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Posted 9 years ago
we upgraded to the short stay car park for a little extra - compared to my last few experiences of attempting to catch the bus from the long stay it was fantastic - only reason ive done good not very good was that the instructions were supposed to be automatically emailed to me with confirmation that we had upgraded but they never turned up so I had to chase these - but well worth the extra few pounds!
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Posted 9 years ago
Even the it was a foggy night parking was good.
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Posted 9 years ago
Quick and easy, within walking distance to airport. No fuss and great value
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Posted 9 years ago
No problems getting a parking space ! I will use Newcastle airport parking in the future !
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Posted 9 years ago
The signs for the return park and ride could be a bit more predominant and the instruction sign at the side of the phone could be a lot bigger as we confused as to which bus stop to use as was quite a lot of others who like us had not used the facility before.
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Posted 9 years ago
The bus took a little while to pick up and barrier on way out had issue but was sorted at the office
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Posted 9 years ago
Have used the long term car parking on numerous occasions and found it very good this time i was given the option to upgrade to the short term car park for an extra fee of £10 for fortnight.Well worth the extra would do it every time at this price even more convenient and a lot easier no waiting for a shuttle bus.
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Posted 9 years ago
We have used the pre pay service a few times now and only once have we been able to get out of the barrier without having to go into the office. My understanding of the vehicle registration number recognition is that the barrier should open automatically.
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Posted 9 years ago
Newcastle Airport is rated 4.6 based on 25,144 reviews