Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 25,143 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

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4.6

Based on 25,143 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 25th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Extensive easy long stay and short stay parking with recently extended valet parking section. Check-in hall spaceous and well laid out. Procedure for check in pretty quick and efficient. Friendly staff on hand. Security inspection efficient and well organised. On return, the passport control and baggage collection process is relatively quick. Large duty free as well as other shops. Very large bar areas. Public seating elsewhere could be better and also one of two smaller eating places such as Frankie and Benny's would give customers a choice from the larger eating/drinking areas. Good business Lounge facilities with Aspire and Aspire Plus. All in all a well laid out and well ran airport.”

Helpful Report

(ON AIRPORT LONG STAY) - Posted 6 years ago

“Short stay Two was used on our most recent visit. Although no shuttle was required this was not as convenient as Short stay One which is right outside. There's a bit of a walk to terminal and this was also affected by car park works that were going on.”

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(Short Stay 2) - Posted 6 years ago

“Great convenient location. Easy access but problem exiting which was quickly dealt with by a surely lady at the end of the ‘phone”

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(Short Stay 1) - Posted 6 years ago

“Used twice this year no problemswill use again”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“It’s a good airport, staff on the front desk could be a more friendly , as a nervous flier a smile and someone to say hello can make all the difference.”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“We used the premium meet and greet service and were very happy with service provided, the only thing that stopped us giving a very good score was that when we went to collect our vehicle on our return it was very difficult to manoeuvre out of the space we had been allocated and maybe more thought should of been given to the size of different vehicle and the size of the spaces.”

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(Meet And Greet) - Posted 6 years ago

“Very efficient service but new parking bays at collection point are very tight.”

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(Meet And Greet) - Posted 6 years ago

“Competitive price. Easy to access. Plenty of parking spaces and a courtesy but to transport us to the airport terminal. Great service.”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“Easy to park - I pre-paid which made it very quick, no waiting to pay on leaving. The trip through the airport is easy and security was speedy. There is a good selection of duty free if you want to shop and a good selection of places for food and drink. If I could improve anything it's the price of the parking which I feel is expensive for an airport the size of Newcastle.”

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(Short Stay 2) - Posted 6 years ago

“Excellent service once we found the correct entrance!”

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(Meet And Greet) - Posted 6 years ago

“Use the short term park and the improved walk way makes for easy access to the terminal”

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(Short Stay 1) - Posted 6 years ago

“New meet and greet great, could do with a bit background music. Staff all wonderful.”

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(Meet And Greet) - Posted 6 years ago

“Everything worked as it should, I just hope you could something with prices, as I know taxi services locally where very close to your prices, we nearly didn’t use the parking this year.”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“Easy to find but confusion with road lay out”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“Good access and a short walk to terminal building”

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(Short Stay 2) - Posted 6 years ago

“Easy drop off & pick up experience. Not sure my car was washed very well or at all though”

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(Meet And Greet) - Posted 6 years ago

“Really like the improvement to the Fast Track Parking”

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(Meet And Greet) - Posted 6 years ago

“Seating can be at a premium No free drop off before parking my car in long stay”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“Good airport could be more variety in duty free though.”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“I use the airport a lot and all is very organised from parking my car to getting through security”

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(Short Stay 2) - Posted 6 years ago

Newcastle Airport is rated 4.6 based on 25,143 reviews