Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 25,143 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

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4.6

Based on 25,143 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 25th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I think you could do with some kind of identification of the car parking rows in the short stay car parks. I often leave my car there for two or three days and then struggle to remember where I parked my car upon my return.”

Helpful Report

(Short Stay 1) - Posted 6 years ago

“No issues getting in or out, even with our homeward flight being delayed. Only concern is the size of the parking bays for bigger cars as I have an X3. Not sure if the bays are small as painted in 1970's or to increase revenue but there's no way to get two doors open on opposite sides of my car. Other than that, good overall service.”

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(Short Stay 2) - Posted 6 years ago

“will be even better when building work finishes.”

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(Short Stay 2) - Posted 6 years ago

“Used service many times very good if there is an issue staff very helpful to resolve”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“Arrived and found a space and was in airport within minutes. On return found our car and proceeded to exit barriers - barriers were raised after inputting our card and we left. Easy either way. Would definitely recommend and price was good!”

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(Short Stay 1) - Posted 6 years ago

“Very easy and accessable”

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(Meet And Greet) - Posted 6 years ago

“Normally I would give the airport a 5 as it is always fabulous especially security. On this occasion the airport was totally stretched to capacity. Well done to all the staff as they managed but I could see it was a struggle. The poor girls in boots had a queue out the door, never seen it like that ever, I don't know how they are expected to work in those conditions”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“Easy and hassle-free parking with an 8-10 minute walk to the airport terminal. You can wait for a courtesy bus but, unless you are lucky to see one close by, you may be quicker walking.”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“Easy entry and exit but finding a parking space can be difficult in spite of pre-booking”

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(Short Stay 1) - Posted 6 years ago

“Excellent service.”

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(Meet And Greet) - Posted 6 years ago

“No hassle very straight forward but expensive”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“Parked in short stay 2 carpark for one week found it difficult to find my car due to there being no signs showing isle numbers when parked my car some sort of sign showing number nine on return sign showing number one. Having used airport parking for several years this is not good needs to be sorted”

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(Short Stay 2) - Posted 6 years ago

“Not enough buses. 2 were broken down so big queues”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“Easy to find however transfer buses could be better with regard to timing”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“Secure parking. By”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“The only problem we had with Short Stay 2 was the lack of somewhere to return your trolley at 2.00am. Getting out of the car park had to be done manually as our ticket wasn’t recognised by the machine.”

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(Short Stay 2) - Posted 6 years ago

“Still find it a bit confusing and always seem to be digging/roadworks.”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“Meet and greet very near terminal, easy parking and helpful staff!”

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(Meet And Greet) - Posted 6 years ago

“Had to wait 15-20 mins for the shuttle bus when it did get to us it drove straight past with no more than 6 people on it”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“We stayed at short stay 2 . The only problem is that it isn't signposted very well . We looked online to see where the parking space was , so , it wasn't a major problem .”

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(Short Stay 2) - Posted 6 years ago

Newcastle Airport is rated 4.6 based on 25,143 reviews