Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 24,949 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 24,949 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 24th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy entry and exit but finding a parking space can be difficult in spite of pre-booking”

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(Short Stay 1) - Posted 5 years ago

“Excellent service.”

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(Meet And Greet) - Posted 5 years ago

“No hassle very straight forward but expensive”

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(ON AIRPORT LONG STAY) - Posted 5 years ago

“Parked in short stay 2 carpark for one week found it difficult to find my car due to there being no signs showing isle numbers when parked my car some sort of sign showing number nine on return sign showing number one. Having used airport parking for several years this is not good needs to be sorted”

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(Short Stay 2) - Posted 5 years ago

“Not enough buses. 2 were broken down so big queues”

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(ON AIRPORT LONG STAY) - Posted 5 years ago

“Easy to find however transfer buses could be better with regard to timing”

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(ON AIRPORT LONG STAY) - Posted 5 years ago

“Secure parking. By”

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(ON AIRPORT LONG STAY) - Posted 5 years ago

“The only problem we had with Short Stay 2 was the lack of somewhere to return your trolley at 2.00am. Getting out of the car park had to be done manually as our ticket wasn’t recognised by the machine.”

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(Short Stay 2) - Posted 5 years ago

“Still find it a bit confusing and always seem to be digging/roadworks.”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“Meet and greet very near terminal, easy parking and helpful staff!”

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(Meet And Greet) - Posted 6 years ago

“Had to wait 15-20 mins for the shuttle bus when it did get to us it drove straight past with no more than 6 people on it”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“We stayed at short stay 2 . The only problem is that it isn't signposted very well . We looked online to see where the parking space was , so , it wasn't a major problem .”

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(Short Stay 2) - Posted 6 years ago

“Short stay car park very convenient indeed. Plus a useful location upon return as it’s ALWAYS rainy when we arrive home ...”

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(Short Stay 1) - Posted 6 years ago

“Simple and convenient. But try booking as early as possible to get the best rates.”

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(Short Stay 1) - Posted 6 years ago

“Easy access to and from the Airport . A secure and a reliable service.”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“We used the Meet and Greet for the first time which was very handy. However the way in to the car park was not clear and did not match the instructions given. Instead you have to go through the barrier and take a ticket and then go to the office which is at the far end of the car park .”

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(Meet And Greet) - Posted 6 years ago

“Always use this car park. Would recommend.”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“Very good courteous staff, only problem was no trolleys when we arrived not plenty on our return. Would use again without any hesitation Thanks to staff”

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(Meet And Greet) - Posted 6 years ago

“Efficient and everything delivered on time”

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(Meet And Greet) - Posted 6 years ago

“Great location near the airport, crazy pricing at Newcastle airport in general though and the charge for dropping off well that just unjustifiable”

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(Short Stay 2) - Posted 6 years ago

Newcastle Airport is rated 4.6 based on 24,949 reviews