Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 25,143 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 25,143 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 25th July 2025

Anonymous

Anonymous // 01/01/2019

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English

“It’s sll good in general. Sometimes the security is very busy in a morning due to holiday traffic. And sometimes passport control is very slow”

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(Short Stay 2) - Posted 6 years ago

“A bit too busy had to park on gravel which was a nightmare driving over the stones and things. Very rough. Otherwise fine”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“Good Refreshments expensive”

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(Short Stay 2) - Posted 6 years ago

“Easy parking though this time a little further away from the terminal.”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“Would like to see the introduction of some kind of parking row identification. When I leave my car parked for 3 - 4 days it is difficult to remember where I actually parked it.”

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(Short Stay 1) - Posted 6 years ago

“Parking expensive. Drop off is very silly prices. Food and service again good except for expense. Was most expensive meal and drink I had on my holiday.”

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(Short Stay 2) - Posted 6 years ago

“Good car park close to the terminal building never had any complaints”

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(Short Stay 2) - Posted 6 years ago

“Shuttle bus very regular no problems”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“Plenty parking”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“Would have given 5stars but still think prices are too high”

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(Short Stay 2) - Posted 6 years ago

“Easy parking bus service quick”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“Easy online booking, only short walk to terminal( bus if you want it). Reasonable price.”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“Easy booking process online. Prompt Courtesy bus to airport from carpark both outward and return flights. Very pleased with booking”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“It's quite a decent airport. Every time I go, though, the part inside security seems to have been altered yet again, and the walk to the boarding gates is rather long. Overall, though, it's OK.”

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(Short Stay 1) - Posted 6 years ago

“Wasn’t all plain sailing but customer services fixed my problem without any drama. Great service.”

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(Short Stay 2) - Posted 6 years ago

“Entry to car parks fine, plenty of spaces and shuttle bus cane and collected us promptly. However, on return from holiday, shuttle bus took around 15 mins to arrived. Took so long to arrive that there were loads more passengers than the bus could carry. Then as if by magic, a second bus arrived. Why are they not more evenly distributed? I appreciate that things happen which can have knock-on consequences but it would have been nice if there was some kind of information display showing eta’s or problems. In reality, I could have walked quicker but in typical English style, it was raining. Would use again as there isn’t much alternative but was a little disappointed this time.”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“Worked well”

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(Short Stay 2) - Posted 6 years ago

“Prefer better & clearer signposting re. walkway from long stay car park to airport”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“Service and facility remain good”

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(Meet And Greet) - Posted 6 years ago

“Good although car park K could benefit from tarmacing. Have upgraded in the past but £14.99 is a bit expensive previously £9.99.”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

Newcastle Airport is rated 4.6 based on 25,143 reviews