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Newcastle Airport Reviews

4.6 Rating 25,143 Reviews
92 %
of reviewers recommend Newcastle Airport
4.6
Based on 25,143 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Anonymous
Anonymous  // 01/01/2019
Very quick and curtieous service will definitely use again.
Helpful Report
(Premium Meet And Greet) - Posted 6 years ago
The parking and bus service was good. The price was less so, I had a booking code but couldn’t use it on the online booking site, I then tried to ring but it was outside of opening hours so I had to pay without the advantage of my code.
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(Long Stay) - Posted 6 years ago
Airport, OK plenty of food and drink outlets
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(Short Stay 2) - Posted 6 years ago
Couldn’t see a bus anywhere
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(Short Stay 1) - Posted 6 years ago
The only negative is there are not enough direction signs for the different car parks and can be quite confusing. Other that this, no problems. Transfer bus is great and all the drivers very helpful and friendly. ☺😌
Helpful Report
(Short Stay 2) - Posted 6 years ago
Bus pick up runs frequently and takes you direct to where your car is parked. Good service, and pleasant and helpful drivers.
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(Long Stay) - Posted 6 years ago
Always use the Meet & Greet when we travel. This is the first time we've used the "new" set up. Feels like it further away from the terminal than it used to be; which is a shame. However, that is a minor grievance. Still a top option for hassle free parking and takes worry out of having to find the car when you've just got back from a long flight - or having to wait for the bus to the car park etc.
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(Premium Meet And Greet) - Posted 6 years ago
good. seamless experience. will use again
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(Premium Meet And Greet) - Posted 6 years ago
quick and friendly service
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(Premium Meet And Greet) - Posted 6 years ago
I must admit I did like the old system better,but I will get used to it and then give 5 stars.
Helpful Report
(Premium Meet And Greet) - Posted 6 years ago
I've never been able to get a bus to or from the airport but been lucky it's never been raining
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(ON AIRPORT LONG STAY) - Posted 6 years ago
All went smoothly on our arrival at the airport. Finding a space took a while. No other problems.
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(ON AIRPORT LONG STAY) - Posted 6 years ago
Overall good experience at a good price compared to other airports. Good sign posting to direct you to your designated car park and directions to bus pickup shelters. Although the buses were frequent, I was a little disappointed with the quality of the driving each way. Please slow down and smooth the corners and bumps out. Hence the 4 star rating instead of 5 as all staff inside the airport were excellent.
Helpful Report
(ON AIRPORT LONG STAY) - Posted 6 years ago
Good car park buses come around quickly the only negative is sometimes it's hard to find a space .
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(ON AIRPORT LONG STAY) - Posted 6 years ago
Easy straight forward booking and access to parking
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(ON AIRPORT LONG STAY) - Posted 6 years ago
Good prices when pre-booked and easy to get too car park. Was plenty of spaces once you could find them and actually get to them as many people had blocked the exits in each section by parking in them so meant you had too drive round the car park the wrong way and that would be a disaster is really busy, if this was resolved would be 5*.
Helpful Report
(ON AIRPORT LONG STAY) - Posted 6 years ago
We had a wholly positive experience with the new Meet and Greet parking at NCL airport. The only downside was that when we returned to our car at 01.45 am. It was not easily accessible (tightly parked to the car in the adjoining bay) at either side of the vehicle. I had to squeeze into the car to move to another area to load my wife, who uses a mobility scooter and four pieces of luggage. My Blue Badge was displayed clearly on the dashboard to provide warning that extra space was required for ease of access.
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(Meet And Greet) - Posted 6 years ago
Convenient parking within a couple of minutes' walk from the terminal. The only negative I would say is that most of the times we have used it we have been signposted into areas that say "spaces", but once you get in there you find that they are actually full. We have usually ended up trying an area that says "full" but actually has loads of space. This causes anxiety as it takes twice as long to park than is necessary.
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(ON AIRPORT LONG STAY) - Posted 6 years ago
No problem in finding a space, clearly signposted which car parks were full, bus service efficient only had to wait a few minutes same when returning the
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(ON AIRPORT LONG STAY) - Posted 6 years ago
Good well organised airport
Helpful Report
(Short Stay 1) - Posted 6 years ago
Newcastle Airport is rated 4.6 based on 25,143 reviews