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Newcastle Airport Reviews

4.6 Rating 25,143 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

4.6

Based on 25,143 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 25th July 2025

Newcastle Airport 5 star review on 26th June 2025

Newcastle Airport 5 star review on 24th June 2025

Newcastle Airport 5 star review on 5th March 2025

Newcastle Airport 5 star review on 2nd October 2024

Newcastle Airport 5 star review on 8th July 2024

Newcastle Airport 5 star review on 10th June 2024

6

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Short stay very convenient for the terminal”

Helpful Report

(Short Stay 1) - Posted 5 years ago

“My experience was good but because I have recently had a leg operation l found the walk to and from short stay car park a little long.”

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(Short Stay 2) - Posted 5 years ago

“Easy to book and easy to find the car park. Finding a space was not easy!”

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(Long Stay) - Posted 5 years ago

“Good service and does what it commits to. The bus service can take a while in the Long stay carparks so leave an extra 15-20 minutes at least. More automation showing number of spaces free in various carparks would be a good addition. The staff could try to be a bit more friendly at times rather than just a job for them.”

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(Long Stay) - Posted 5 years ago

“Expensive but good service. Need more buses when flights all come in at once! Had to wait in the rain for next one. Bus could be bigger with more seating and luggage space.”

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(ON AIRPORT LONG STAY) - Posted 5 years ago

“We parked in Car Park A and the only concern was with the gravelled surface. It did not allow any markings to follow and therefore no circulation between rows of parked cars. It meant we had to reverse out of a row for some considerable distance when there were no spaces. A firm and marked surface would be so much better.”

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(Long Stay) - Posted 5 years ago

“Very handy parking for the airport terminal , bus's run regular , bit of a drive around to find parking space but overall happy with the service .”

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(Long Stay) - Posted 5 years ago

“Should not have people going and coming on same bus as it's a nightmare when people are blocking others getting off by standing in the isle”

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(Long Stay) - Posted 5 years ago

“Good service but when we collected the car there was only one guy on the desk and a big queue. We were led to believe collecting the keys would be a quicker service”

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(Premium Meet And Greet) - Posted 5 years ago

“Easy parking, good facilities in departure lounge”

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(Short Stay 1) - Posted 5 years ago

“Plenty of spaces, very short walk to terminal, reasonably priced. Only improvement I can suggest is better pedestrian signage. Found it difficult to find way out of car park and ended up pulling suitcase up a grassy verge”

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(Short Stay 2) - Posted 6 years ago

“would rather be given a parking place to park as it takes ages trying to find some where to park”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“Large parking area but not the easiest to find your way around”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“Small is beautiful in this case much less hastle than larger airports. I had a minor injury whilst there last and the first aid lady was excellent”

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(Short Stay 2) - Posted 6 years ago

“Easy to find location, however spaces were harder ended up parking on gravel but otherwise ok. Would use again.”

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(Long Stay) - Posted 6 years ago

“Short stay 1 is very handy for the entrance to the airport..a little bit pricey...also when i was leaving put my ticket in and it wanted £218 spoke to someone on the intercom they asked for my no plate and then opened the barrier...i think they were trying it on”

Helpful Report

(Short Stay 1) - Posted 6 years ago

“The car park seems very safe and there are numerous spaces available. Even though we attended in peak season (summer holidays), we found a parking space straight away. The only issue was that we waited for the bus for 25 minutes. In this time one did arrive however we were informed this was not taking people to the airport and was dropping passengers off. This is a good idea but it was a long wait for the bus taking you to the terminal. On return, even though it was about 2am there was 2 buses to the terminal within minutes to pick everyone up.”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“More expensive than I would have liked but convenient and trouble free from the on line booking process to the arrival and departure.”

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(Short Stay 2) - Posted 6 years ago

“Generally good facilities, typical of most airports. Easy check-in and security with usual scramble for trays and subsequent queue to collect trays and get dressed. Good duty free offering, food quality dodgy and expensive so always bring own food - no fun having "delhi-belly" on board a plane! Car parking is good but signage is very poor especially trying to find way out at the dead of night! I always say that Newcastle baggage return is the slowest of any airport I've ever flown to but last trip was very quick especially considering two other flights followed us in. Warning: expect diversions for overnight roadworks when leaving the airport - outside airport control of course but a 1 hour journey can easily become 2 hours when directed through unknown countryside!”

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(Premium Meet And Greet) - Posted 6 years ago

“As with everything could be cheaper,other than that good service no problems”

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(Short Stay 2) - Posted 6 years ago

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Newcastle Airport is rated 4.6 based on 25,143 reviews