Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 24,950 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

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4.6

Based on 24,950 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 26th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great experience at the airport. Two comments I would make. Road signs and markings could be improved to aid visitors to the correct lane or exit. Secondly, why the British obsession with 90° parking spaces. Let’s get some angled spaces that aid better parking and easier manoeuvre.”

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(Short Stay 2) - Posted 6 years ago

“Easy use, only trouble is long wait between shuttle bus and was full so ended up walking.”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“Newcastle Airport is easy to navigate with everything signposted well,my only complaint is the astronomic prices at the bar in particular the soft drinks.”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“We like to walk once we've parked good job as never any busses about, plus I wouldn't want to get on and off with our luggage so it's ideal, only problem we had we had to park in H as no space left in nearer ones.”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“Airport parking app still needs work only able to book 2 car in at a time. Also parking ie long short not signed well. Also should be able to book multiple times throughout the year”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“Parking facilities good at Newcastle airport, if like all parking charges a bit expensive.”

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(Short Stay 2) - Posted 6 years ago

“Good service, as always”

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(Meet And Greet) - Posted 6 years ago

“Simple and easy to use”

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(Meet And Greet) - Posted 6 years ago

“..........,...”

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(Meet And Greet) - Posted 6 years ago

“Easy to park and leave , the 24hr bus service is ideal and every few minutes..”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“When staying at the Short Stay 2 car park the airport MUST improve the signage. There were so many cars following the sign for the 'Short Stay' car park then having to do u turns to carry on further to the poorly signage Short Stay 2. The signs and road layout markers are misleading and need improving!”

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(Short Stay 2) - Posted 6 years ago

“Was ok but scanner didn’t recognise my number plate. On entry to express drop off.”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“Adequate, but getting very expensive. They even charge £2 at the drop off (I suppose you could use the courtesy bus). Think I'll get the metro next time”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“Well sign posted, and spaces always available.”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“The car park is very big but we still had to drive around the whole car park before we actually found spaces to park the car.”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“A bit pricey. How can it be cheaper, if only slightly, going through another website rather than direct through Newcastle Airport Parking. But bus driver's from long stay to terminal are courteous and helpful.”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“Parking is good on the long-term site at the airport, it's an easy walk from the car park to the terminal building. As a negative - there could be more signs to easily locate your car (ie. lanes could have numbers), a further negative is the cost - although it is probably equal to the cost of parking at other airports it is very expensive even when booked in advance.”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“Easy service to use”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“As usual no problems with using the car park at the airport but the priced are creeping up.”

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(Short Stay 2) - Posted 6 years ago

“good friendly service did have to wait long for the buses”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

Newcastle Airport is rated 4.6 based on 24,950 reviews