Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 25,143 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 25,143 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 25th July 2025

Anonymous

Anonymous // 01/01/2019

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English

“Short stay car park very convenient indeed. Plus a useful location upon return as it’s ALWAYS rainy when we arrive home ...”

Helpful Report

(Short Stay 1) - Posted 6 years ago

“Simple and convenient. But try booking as early as possible to get the best rates.”

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(Short Stay 1) - Posted 6 years ago

“Easy access to and from the Airport . A secure and a reliable service.”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“We used the Meet and Greet for the first time which was very handy. However the way in to the car park was not clear and did not match the instructions given. Instead you have to go through the barrier and take a ticket and then go to the office which is at the far end of the car park .”

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(Meet And Greet) - Posted 6 years ago

“Always use this car park. Would recommend.”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“Very good courteous staff, only problem was no trolleys when we arrived not plenty on our return. Would use again without any hesitation Thanks to staff”

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(Meet And Greet) - Posted 6 years ago

“Efficient and everything delivered on time”

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(Meet And Greet) - Posted 6 years ago

“Great location near the airport, crazy pricing at Newcastle airport in general though and the charge for dropping off well that just unjustifiable”

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(Short Stay 2) - Posted 6 years ago

“easy to use just parked the car and a bus arrive,drivers were very helpful on the way back only had to wait about 2 minuets for a bus no point in getting meet and great”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“Normally use short stay 1 but couldn’t book that this time around so ended up in short stay 2, was a short walk but wouldn’t like to do it in the dark or the rain! Not well sign posted, we nearly ended up in long stay. Felt it was expensive for the walk we had to do. I’ve paid the same amount for short stay 1 which is so easy compared to this.”

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(Short Stay 2) - Posted 6 years ago

“Good car park Only issue was it took about 15 mins to find a space”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“Value for money, staff always helpful”

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Posted 6 years ago

“Very handy local airport with nice facilities including good parking options.”

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(Short Stay 2) - Posted 6 years ago

“easy to book and on this occasion easy to park plus bus available, only negative is on exit having to get out of car to see attendant as barrier would not accept ticket”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“Very convenient.”

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(Short Stay 2) - Posted 6 years ago

“Always park here , last year paid the extra £9.99 to park in short stay at front of terminal . This year it cost £14.99 ? When I rang to ask why I was told there are two short stay car parks and this was the charge for number 1 . Number 2 would be £9.99 , we parked same place as October 2018 yet paid £5 extra ? Not happy !”

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(Short Stay 1) - Posted 6 years ago

“Hi Guys I have no issue with the car parking. I do think that a discount reward scheme would be good idea for regular users.”

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(Short Stay 2) - Posted 6 years ago

“Service through security and passport control is very efficient as well as baggage collection as we returned late at night with a baby. We parked on short term 2 which was a short walk however we needed a trolley so you need trolley bays in the car parks. Also one of the large was a little raised and our cases fell off the trolley so easier access to walk with big luggage and trolley is needed. Overall really pleased.”

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(Short Stay 2) - Posted 6 years ago

“Very easy to use. Book online and then just drive in and out quickly and hassle free.”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“Very friendly staff, close to the airport, easy to find. However, M&G parking itself it’s too small, with very limited parking spaces.”

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(Meet And Greet) - Posted 6 years ago

Newcastle Airport is rated 4.6 based on 25,143 reviews