Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 25,143 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 25,143 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 25th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Whilst work is ongoing at the Short Stay car park the signage to Short Stay 2 could have been better and the rows should have been numbers or lettered especially when you are trying to find your car in the dark.”

Helpful Report

(Short Stay 2) - Posted 6 years ago

“No problems on arrival and exit, parked close to airport so walked to terminal hence , did not use the shuttle.”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“Bus - found it difficult lifting suitcases on to shelving”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“Relatively easy to use but an ANPR system for exiting the car park would be much easier. Lower prices would also help to make using the airport & its car parks more attractive.”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“Should be more disabled parking”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“I have to say good because I forgot where I had parked and the attendant was very pleasant and helpful in helping me locate it. Thank you again to him. I do find it strange that after paying a hefty slice of money to park for your holiday you have to pay to drop off and pick up. Yes the buses go round but it feels like being on a cattle truck and lifting luggage on and off can be difficult. If there was pedestrian access to the car parks I am sure more people would just walk.”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“Very good and plenty car parking spaces but cant understand why there is so many car parks closer to the terminal that are not open and put us in a one that was terrible surface and very bad pulling cases”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“It would have been 5☆ but had to wait a long time at the terminal for a bus on our return journey and it was 4am in the morning and and really windy and cold. Apart from that the experience was stress free!”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“Great experience at the airport. Two comments I would make. Road signs and markings could be improved to aid visitors to the correct lane or exit. Secondly, why the British obsession with 90° parking spaces. Let’s get some angled spaces that aid better parking and easier manoeuvre.”

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(Short Stay 2) - Posted 6 years ago

“Easy use, only trouble is long wait between shuttle bus and was full so ended up walking.”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“Newcastle Airport is easy to navigate with everything signposted well,my only complaint is the astronomic prices at the bar in particular the soft drinks.”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“We like to walk once we've parked good job as never any busses about, plus I wouldn't want to get on and off with our luggage so it's ideal, only problem we had we had to park in H as no space left in nearer ones.”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“Airport parking app still needs work only able to book 2 car in at a time. Also parking ie long short not signed well. Also should be able to book multiple times throughout the year”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“Parking facilities good at Newcastle airport, if like all parking charges a bit expensive.”

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(Short Stay 2) - Posted 6 years ago

“Good service, as always”

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(Meet And Greet) - Posted 6 years ago

“Simple and easy to use”

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(Meet And Greet) - Posted 6 years ago

“..........,...”

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(Meet And Greet) - Posted 6 years ago

“Easy to park and leave , the 24hr bus service is ideal and every few minutes..”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“When staying at the Short Stay 2 car park the airport MUST improve the signage. There were so many cars following the sign for the 'Short Stay' car park then having to do u turns to carry on further to the poorly signage Short Stay 2. The signs and road layout markers are misleading and need improving!”

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(Short Stay 2) - Posted 6 years ago

“Was ok but scanner didn’t recognise my number plate. On entry to express drop off.”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

Newcastle Airport is rated 4.6 based on 25,143 reviews