Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 24,950 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 24,950 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 26th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Because of all the work on going it was very confusing both parking the car and walking with cases to the terminal. On return the car was absolutely filthy with the dust.”

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(Short Stay 1) - Posted 6 years ago

“Reasonably priced, only issue would be signage. Had to ask someone if I had the right place.”

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(Short Stay 2) - Posted 6 years ago

“No problems”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“We usually use the Meet & Greet which is very quick - drop off keys and pick up again upon return.”

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Posted 6 years ago

“Airport was of a good standard no real problems with parking booking in and leaving more vegan food in eating would be of use ty”

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Posted 6 years ago

“Airport works the way it should all facilities apart from shortage of seating in depatrures”

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Posted 6 years ago

“Short Stay 2. Two minute walk to the terminal. Excellent.”

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Posted 6 years ago

“Easy service and no issues experienced quick check in”

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Posted 6 years ago

“Improve signs for services before going air side.”

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Posted 6 years ago

“very handy for long term stay and bus is a bonus. will use again”

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Posted 6 years ago

“All aspects of the Airport were very efficient except for one. On our return from holiday we had to wait 20 -30 to pass through passport control. 9 /10 manual desks were closed. 4/5 new E desks were open. There are not enough of these. Perhaps 10 E desks would be better with less manual / staffed desks.”

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Posted 6 years ago

“Clean environment, easy to locate & navigate. Security is usually very quick to pass through, so no quibbles there. Only downside is price of food, airside which is ludicrously expensive so we now avoid at all times.”

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Posted 6 years ago

“We had no problem finding a convenient parking space. The pick up bus conveniently stopped to pick us up even though there was no bus stop. Our return bus journey was also quick and efficient with a helpful driver.”

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Posted 6 years ago

“easy parking good facilities quick security”

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Posted 6 years ago

“Convenient. Would use again”

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Posted 6 years ago

“Comfortable small airport with reasonable services”

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Posted 6 years ago

“Good, modern airport.”

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Posted 6 years ago

“First time parking at the Short Stay car park. Easy booking and directions. Could do with clear signs as to which row the vehicle is parked, in order to facilitate easier collection. All in all, we would use this facility again.”

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Posted 6 years ago

“Easy departure and arrival experience. Well-appointed lounge was very enjoyable.”

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Posted 6 years ago

“Parking is easy price for 4 days hmmm a tad expensive friends who live in North Tyneside can get a discount code from free paper but Newcastle residents don't....can this be confirmed?”

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Posted 6 years ago

Newcastle Airport is rated 4.6 based on 24,950 reviews