Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,100 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,100 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Need more signs for the exit and row signs to help find your car”

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(Long Stay) - Posted 6 years ago

“Good but expensive drivers arrogant at best”

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(Long Stay) - Posted 6 years ago

“In general very good.But the bus device is atrocious.We arrived back on a cold wet and windy night,got our luggage very promptly and went for the bus.It only had two people on it .5 yards from the bus and the driver had seen us ,it pulled away.Not acceptable.”

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(Long Stay) - Posted 6 years ago

“Hardly any spaces left when we arrived.Space we did find was by bus stop which was a lucky plus.”

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(Long Stay) - Posted 6 years ago

“I had prepaid, but on leaving I was told I had to pay double what I'd paid already. Went in to office and staff just looked at me, no greeting, no conversation. I told them the problem, they entered something on computer and handed the ticket back to me without any apology or conversation”

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(Long Stay) - Posted 6 years ago

“Its appears I'm having to park further away from the terminal each time I book. Car parks had signs up stating full however there were many empty spaces.”

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(Long Stay) - Posted 6 years ago

“Nowhere to sit other than cafe space. Prices in cafes ridiculously high.”

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(Long Stay) - Posted 6 years ago

“its pretty expensive”

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(Short Stay 2) - Posted 6 years ago

“Convenient parking, but more expensive than Edinburgh airport for similar service.”

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(Short Stay 2) - Posted 6 years ago

“Good facilities compact Airport.”

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(Long Stay) - Posted 6 years ago

“Better than a taxi if you live a distance from airport, and will be better when work outside terminal building finished which is a pain when its chucking it down and you have to struggle through works with a case etc.”

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(Short Stay 2) - Posted 6 years ago

“Large areas of the car park were closed, while those in use were FULL. There were no blue badge spaces available”

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(Long Stay) - Posted 6 years ago

“Main problem the ticket on departure from the car park never registers and I always have to use the attendant to get out.”

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(Long Stay) - Posted 6 years ago

“Not many free spaces. Was on a while trying to find a space, it was just as well we arrived in plenty of time before our flight.”

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(Long Stay) - Posted 6 years ago

“As a regular visitor it is disappointing that the only discount offers are on premium fast track bookings which means I book elsewhere”

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(Short Stay 2) - Posted 6 years ago

“As we are disabled we found it very difficult to get a disabled parking space. We always have trouble. On the way back to the car we ended up on a bus full of people, half of whom didn't put their bags in the racks. When we tried to get off it, it was a case of trying to get our case's out of the rack & get off the bus with the aisle full of people & suitcases. You need a big disabled car park close enough as to not need the bus. You should also be able to book a disabled parking space. At least you then know you are guaranteed a disabled space near to the airport.”

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(Long Stay) - Posted 6 years ago

“Have used this service for years but recently they hiked up their prices considerably, so now not such a good option, will consider other methods.”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“Booked & paid for car parking in advance. Booking process easy, car parking very handy for airport and car park recently upgraded. On leaving the car park, we were faced with £75 bill at the barrier, despite having pre-booked and prepaid in advance. Not sure what happened, but had to contact customers services to get the issue sorted, before we could leave the airport.”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“I always use Newcastle airport parking as it is more convenient for me with me being disabled, however the past 2 times I have booked i have been unable to get into a disabled bay which i need due to a lot of the car parks being closed for some reason even though there are lots of visible empty spaces. This has been very frustrating and inconvenient as i have to struggle to find another suitable space this time all the way up at the furthest end near bus stop 15 and it was not a disabled bay. I think with the price of the parking there should always be the relevant spaces available ( I know they are subject to availability) but it does not help when most of the car parks are closed and blocked with cones.”

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(Long Stay) - Posted 6 years ago

“Everything is very expensive compared to the high street. Meet and Greet parking service is excellent, staff very good.”

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(Premium Meet And Greet) - Posted 6 years ago

Newcastle Airport is rated 4.6 based on 26,100 reviews