Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 25,122 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 25,122 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 25th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The signage directions for the long stay parking bays leaves a lot to be desired.”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“Poor signage between 1 and 2 car parks . We finished up in the wrong one !”

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(Short Stay 1) - Posted 6 years ago

“To expensive.”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“Short Stay Car Park 2 is not exactly close the the terminal building.”

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(On Airport Medium Stay) - Posted 6 years ago

“As a first time user of the meet and greet service I was very disappointed. Information given regarding the collection of car on the return journey when dropping car off was incorrect. I certainly wasn't met and greeted following the return flight.”

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(Meet And Greet) - Posted 6 years ago

“Airport parking is never an enjoyable experience but using the long stay was a little more disappointing than short stay 2 - the road is in need of signifcant maintenace in some parts and the areas marked as 'full' were no more busy or empty than all other areas.”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“The parking space was much smaller than I remember from before. Also the rows are closer together which means a 3 point manoeuvre to line up accurately in the narrow space. Short Stay 1.”

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(Short Stay 1) - Posted 6 years ago

“Bars are taking over the airport Burger King and food areas getting smaller very dirty looking on food areas not family oriented”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“Marks on the car which were not there when dropped off”

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(Meet And Greet) - Posted 6 years ago

“It may be a good idea to erect signposts within the car park to help us locate particular areas such as "Short Stay 1" and "Short Stay 2". All parking bays are very small and very difficult for disabled drivers to negotiate.”

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(Short Stay 2) - Posted 6 years ago

“Still poor number of seats at the Airport aithough there did seem to be more this time.”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“I was able to park right beside the airport. On the few times I have used this service I my car has never been parked ready for me to access near the office ( I always thought that’s was the point) last time it looked like it had been stored in a field whilst I was away. It was muddy on my return.”

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(Meet And Greet) - Posted 6 years ago

“Sorry, but on this occasion you didn't perform well..we landed at 1am on Saturday 15/6 along with several other flights....long delay to get through passport control but complete chaos at luggage collection..this was not the service expected...very very disappointing...”

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(Short Stay 2) - Posted 6 years ago

“wait for bus on return far too long”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“Car park poorly surfaced and poorly signposted. Needs an upgrade!”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“Could not find the fast track parking area so just parked anywhere”

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(Meet And Greet) - Posted 6 years ago

“Under staffed at the meet and greet might as well parked in the long stay car park as it took absolutely ages to get my key. Left with the impression that the guy on the desk couldn’t read or write”

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(Meet And Greet) - Posted 6 years ago

“Excellent booking experience, parking and bus transport experience on departure. On returning to the UK, waited far too long at the designated point for the bus to arrive (in the early hours of the morning). It was clear there was insufficient bus capacity to cope with the demand of people returning from holiday at that particular time.”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

“Would be 5 star but in short stay which cost the most £75 for a week I had to drive around for 10mins to find a space so are you selling more spaces than are available?Also I used short stay in February and only cost £50 for the week, why the jump in price”

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(Short Stay 1) - Posted 6 years ago

“Bus takes too long to pick you up”

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(ON AIRPORT LONG STAY) - Posted 6 years ago

Newcastle Airport is rated 4.6 based on 25,122 reviews